Green Hill Hotel Urban

Dirty carpets and small for the money although front desk staff nice

I'm usually quite generous with my reviews but I'm afraid this time I can't be. I booked this at the last minute as it was the only room in Kobe. And now I know why it was. The whole hotel is badly in need of a makeover. Everything is tired and yellowed from age. My room was very smelly (I didn't get the non-smoking room I paid for - apparently all semi-double rooms are smoking). I closed my curtain and a shower of dust fell down. When the other reviewers said 'small room' it means SMALL ROOM. Hardly space for you to put a suitcase down. Bathroom has leaky taps and a VERY noisy fan. The room was cold and despite having the noisy aircon on for 30 minutes it hardly warmed the room. Internet in the room means internet in the lobby which works slowly. The staff didn't care at all that I didn't get what I paid for. I've stayed at hundreds of hotels in Japan and this was the worse value by far. Stay here only if it's the last place you can find.

The hotel had the smallest room possible. The bed covering and the yukata had holes in them

if you don't mind a hotel room where you can't open your suitcase and reach the bed at the same time, this is the place for you. Fulfills the reputation of Japanese hotels for having really tiny rooms. Also the window didn't open and faced another building just a few feet away.

I've been in many other small room hotels, but this is way smaller than any other and the worst thing was the cleaniness THE BEDDING WERE ALL STAINED...

The hotel is good and only 15 min walk from Shin Kobe station. The room was little small but had all the basic amenities.

Teribble stay at this hotel. Room is very small, estimated 7 feet wide. If stay longer here, can get sick-depression due to room too tiny. Will not stay at this hotel any more????

There are really only two things to say: The Heater didn't work. When I asked the front desk about it, they said "just push the button" and they came up and did that, and it never turned on. The other thing is the free wifi offered didn't actually work in our room or on our floor. I had to travel to the fifth floor to pick it up. They should honestly just install wired internet.

一人で異人館通りなどに行くのは近い。 壁紙のセンスが？目がチカチカする。 もう少し、広ければ。

普通です

立地が良いです。新神戸駅からも三ノ宮駅からも歩ける距離で、コンビニやカフェ、銭湯も近くにあります。安い価格で、荷物を置いたり寝たりするにはぴったりです。フロントの方も親切でした。

フロア内の音が気になった。例えばドアの開閉音や隣室のイビキ、会話等。

予約時から理解はしていましたが 部屋がもう少し広ければ、大満足でした。 もう1点駐車場も無いことはわかっていましたが どうしても車で行くことになったのですが 近隣のコインパーキングが予想以上に高額（16：30入庫翌6：30出庫）で3,300円でした（涙）

・部屋は狭くて施設も古いですが、清潔に保たれていました ・今やないと困る存在となった Wifi があったのも普通に助かりました ・冷蔵庫が枕元のすぐそばにありうるさかったので、切って寝ました ・近くにコンビニがあるのは便利です ・料金は安かったので自分としては満足です

遅いチェックインにも普通に対応して頂けました。

部屋とシャワー周りが特にきれいでした！

小さめのお部屋でしたが清潔な綺麗なお部屋でした。女性1人でも安心して宿泊できました。

新神戸に近く、新幹線利用者には便利なホテル

アメニティが歯ブラシセットとカミソリのみでした 鏡が姿見とユニットバスにあるのみなので女性はメイクしづらいかもしれません

しごとでつかうには十分です。快適でした。