Does Hakone Hisui have parking?

Yes, Hakone Hisui does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Hakone Hisui?

Traveloka users who have stayed at Hakone Hisui have praised its Cleanliness, Room Comfort, Service and Facilites.

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Hakone Hisui

Name: Hakone Hisui
Address: 837 Sengokuhara, Hakonemachi, Ashigarashimo, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631, 837 Sengokuhara, Hakonemachi, Kanto, 250-0631, Japan
Rating: 9.4

Hotels

9.4

/10

Exceptional

58 reviews

What Guests Say About Their Stay

April

10.0

/ 10

Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.

Verified traveler

10.0

/ 10

Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.

Verified traveler

10.0

/ 10

The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views

In the Area

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837 Sengokuhara, Hakonemachi, Ashigarashimo, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Staying at Hakone Hisui is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hakone Hisui

837 Sengokuhara, Hakonemachi, Ashigarashimo, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631

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Location

Staying at Hakone Hisui is a good choice when you are visiting Hakone-machi.

About Hakone Hisui

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hakone Hisui exclusively for you.

Hakone Hisui is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hakone Hisui.

All facilities in Hakone Hisui

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box

Things to Do

Shops
Garden
Sauna

Connectivity

LAN Internet
Free WiFi

General

Parking
Terrace

Hotel Services

Luggage storage
24-hour Receptionist

Food and Drinks

Breakfast

Accommodation Policy & General Information in Hakone Hisui

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for cooked-to-order breakfast: approximately JPY 3300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Guests with food allergies should contact this property in advance. Requests for dietary accommodations are not accepted on site.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 20:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 20:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hakone Hisui	8
Another facilities in Hakone Hisui	Others, Smoke-free area, Safety deposit box, Shops, Garden

Frequently asked questions about Hakone Hisui

What are available facilities at Hakone Hisui?

There are top facilites at Hakone Hisui such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hakone Hisui?

The standard check-in time at Hakone Hisui is starting from 15:00 - 20:00 while the latest check-out time is at Before 11:00

Does Hakone Hisui provide breakfast?

Yes, Hakone Hisui provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hakone Hisui?

Hakone Hisui has a 4.0-star rating.

How many rooms are available at Hakone Hisui?

Hakone Hisui has 8.

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Hakone Hisui reviews and ratings

Overall Ratings & Reviews Hakone Hisui

Other sources (58)

9.4

Exceptional

From 58 reviews

Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

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Traveller Reviews Hakone Hisui

Number of reviews per page

Top reviews

April

Leisure with Partner

10.0

/10

Reviewed 325 week(s) ago

Expedia Group verified review

Verified traveler

10.0

/10

Reviewed 326 week(s) ago

Hotels.com verified review

Love this hotel .

Nancy

6.0

/10

Reviewed 340 week(s) ago

Hotels.com verified review

One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 341 week(s) ago

Expedia Group verified review

Verified traveler

Leisure Family

8.0

/10

Reviewed 347 week(s) ago

Expedia Group verified review

The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 348 week(s) ago

Expedia Group verified review

The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views

Verified traveler

10.0

/10

Reviewed 349 week(s) ago

Hotels.com verified review

Modern and minimalist decor while preserving the Japanese aesthetic. Service was top notch and the dining experience first class.

Yee Wa

10.0

/10

Reviewed 370 week(s) ago

Hotels.com verified review

Very beautiful hotel with good food & good onsen. A nice place for a relaxing stay

Family

10.0

/10

Reviewed 380 week(s) ago

Expedia Group verified review

Gorgeous location, beautiful hotel, delicious food and fantastic staff. This was an amazing and such memorable stay. Our family of five who speak next to no Japanese were made to feel so welcome. Our half bored package was amazing, both dinner and breakfast (Japanese options) and all the staff were so happy and helpful. We all wished we could stay longer.

Veronica

10.0

/10

Reviewed 395 week(s) ago

Hotels.com verified review

This place was the highlight of not only our stay in Hakone, but visiting Japan in general. It was a zen oasis of peace and serenity, where every detail seemed carefully thought out to allow for maximum relaxation. Interior design blends traditional and modern, there is a lovely koi pond and garden adjacent to the dining area. We have only enjoyed breakfast, which was exquisite. The hot springs (onsen) and spa area is a must to enjoy as it is truly delightful to watch the stars and listen to nature sounds while soaking in. Also big kudos to the hotel staff for being very attentive and most helpful.

yong

10.0

/10

Reviewed 399 week(s) ago

Expedia Group verified review

nice hotel and resorts，large room, luxury and comfort, great natural hot pool, tasty breakfast, also closed to bus station, will recommend to our friends

Verified traveler

8.0

/10

Reviewed 400 week(s) ago

Hotels.com verified review

It was a great experience even though the town seemed a bit dead. The room was great but they need a bit of an update. I also wished they had more food options for when there are no available options nearby.

Robert

10.0

/10

Reviewed 406 week(s) ago

Hotels.com verified review

Beautiful hotel with very nice hot springs

Verified traveler

10.0

/10

Reviewed 412 week(s) ago

Hotels.com verified review

Excellent service; beautiful and very serene surroundings. A nice gateaway place!!

Jonathan

2.0

/10

Reviewed 433 week(s) ago

Hotels.com verified review

we had a daughter and booked a room for 2 adults and 1 child. when we arrived in our room it was small and in a basement far, far away from reception (i.e. extra long walk). so we asked for a better/different room. that of course would be a significant upgrade fee so we were forced to pay it. the gym was even dingier.

Julie

10.0

/10

Reviewed 444 week(s) ago

Hotels.com verified review

Amazing, attention to detail and personal service outstanding, room 6 star, onsen amazing and so easy to get to and from Gora and Yumoto

Phoebe

10.0

/10

Reviewed 450 week(s) ago

Hotels.com verified review

It was such a beautiful property and everything was extremely well taken care of. The staff were so polite and even though some had trouble with English did everything they could to help. We had teppanyaki at the restaurant and tried the Japanese menu. The sashimi was the best I've ever had and the wagyu beef was incredible. Afterwards we went in the private onsen for a small fee and had such a relaxing experience. The water was like silk! Our suite was massive and the beds extremely comfortable. I hope if I ever return to Japan I will have a chance to experience this again.

NUtzz

10.0

/10

Reviewed 452 week(s) ago

Hotels.com verified review

From start till end, it was a very wonderful experience. Staffs, especially Ms Asuka, was very attentive to details and our needs, even came into our room to explain what they had for room service in English as menu was written in Japanese. Hotel managed to arrange for our heavy luggage to be delivered to our next hotel easily without any complaints. The room was outstanding, very clean and spacious and comes with a balcony and a private onsen! Hotel is just 5-10mins walk to a bustop which has a bus that goes to Odawara station.

Marc

10.0

/10

Reviewed 467 week(s) ago

Hotels.com verified review

Spectacular property with Japanese flair for minimalist design. Food quality in hotel restaurant is mind-blowing! Beautiful in-house onsen. Difficult communication in English, but the staff tries hard. Somewhat remote location - takes quite a bit of time to reach from Odawara or Hakone-Yumoto train stations, but worthwhile'

Qing

10.0

/10

Reviewed 468 week(s) ago

Hotels.com verified review

Hisui appears to be a new hotel and is in the middle of the Hakone area (although away from all the other Yomoto area hot spring hotels) and feels like a true resort. It has the local bus stop just 3 min away which runs often to tourist site areas. The outdoor hot spring is very nice and clean and not very crowded. Staff knew us by the name and were attentive to every little detail in welcoming us. Would stay here if I stay in Hakone again.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.