Hakone Sengokuhara Prince Hotel

If you want to see Hakone and experience nature, this is NOT the hotel for you. I was disappointed to realise it is completely remote from all activities and services. No shuttle or reasonable access to get anywhere other than a corner store and couple of small restaurants on foot.

well kept facility. Large onsens and suanas. Dining room with beautiful views of nature, lush greenery. Professional and friendly bilingual staff.

It was quiet and the staff was wonderful. The food in-house was very expensive but not worth the price. The views are stunning and the property is pretty if a little dated.

Beautiful Mountain View, My cousin tried the Onsen and he loved it, restaurants are near by however most restaurants here close around 5 or 6 pm, hotel staff was very helpful in accommodating our needs and even calling us a taxi to the train station

The room was big and comfortable.we had a wonderful time

This is a beautiful resort hotel right off the golf course, and in a lovely village near to Sengokuhara town. You can walk to the Grasslands area, the Botanical Wetlands, and Sengokuhara easily from here, and there are several dining options nearby on the village too. Clean, lovely facility with Onsen, friendly staff and great service.

Far from everything ,very expensive dining.

Nice peaceful location, great service, spacious rooms. They offer a shuttle bus to and from Odawara station which was convenient.

Onsen does not allow tattoos. It would have been helpful to know this in advance. Older hotel with very expensive dining in comparison to everywhere else we stayed while in Japan. Not many amenities for the cost and still a significant distance to Fuji.

Looks good

We had an excellent relaxing visit in Hakone at the Prince Hotel. The Japanese bath is exceptionally beautiful, has an outdoor tub from which the sunrise over the mountains can be seen. We enjoyed the extensive breakfasts- don't pass them up. We don't golf or play tennis, but used this resort setting as a base for sightseeing and hiking the region's mountain trails.

The hotel itself was very isolated so unless you have a car, it’s not convenient for you to venture out to anywhere. It’s a 40-50min drive to downtown hakone where all the shops & restaurants are so you’ll have to rely on public transportation and call the hotel to pick you up at bus stop when you get to near hotel. They only have one option for dinner which is approximately 6500yen per person with only 4 entree options and if you want beef, it’s additional. It includes buffet (not really big, 3 sushi options, small salad bar, small desserts & bread bar & coffee & tea. The food was ok & not worth the price. If food was better, you can justify this. We decided second night that we would pick up something at Lawson (bus stop drop off) to pick up some dinner to heat up at hotel & we brought it to them to ask where we could heat up the food & they said that it was not possible which sort of puts a bitter taste in your mouth as the cost of the hotel was quite expensive and you would think that customers would have access to using a microwave. They had coffee in the room so second morning, I asked for coffee refill and they directed me to vending machine which again put a bitter taste to our stay. Breakfast buffet was good, not great but we opted for breakfast included room rate. The views were great from the dining room & our room faced the golf course which was nice. We would surely come back to stay in hakone but would chose a different hotel.

Excellent breakfast, dinner expensive for what it is Very nice onsen

Great, and staff were amazing. Food was also fantastic.

Hotel is decent, nearby Susuki grasslands are a sight to behold but no coin laundry/ microwave/ vegetarian food options may make it difficult for some families. Onsen is decent, tennis courts/golf facilities are good too. Although overall staff behavior was kind and polite but front desk’s plain refusal when asked for a water bottle at the time of checkout definitely didn’t leave a good mark.

It’s a big, old world hotel. We probably booked the cheapest of the rooms, which was still very expensive for what it was: a bit stuffy, old 2 twin beds room, no television, tiny old bathroom. I guess the high price was because of the holiday weekend. The view was very nice though (on the golf practice and mountains), and the Onsen was very pleasant. The staff was friendly and helpful, but communication was complicated as no one really spoke English.

Excellent place! We really enjoyed our stay. Hot spring out side has beautiful views!

This is a great hotel to visit for Hakone and it's onsens/ hot springs. I highly recommend staying with this hotel. Staff is beyond kind and accommodating. There is a French restaurant with a once in a lifetime view and food courses that I would recommend splurging on. Great stay.

The hot springs and the room was very satisfactory.

Good ubication. Not flexibility for solcing problem st room