Hatsunoyu hotel

Excellent service! Amazing breakfast! Thank you very much.

We arrived 6 hours before checkin to leave our luggage and head to the snow monkey park and they were kind enough to drive us right to the entrance , they have a pass so we didnt have to walk up from the bus stop like everyone else.

I had a wonderful stay at this authentic Japanese ryokan. The charm of the place lies in its simplicity and traditional feel. Though the ryokan is old, it has a timeless authenticity that makes the experience unique and memorable. The host was incredibly friendly and accommodating, and it was a pleasant surprise that they could converse in English, which made communication effortless. One of the highlights was the meals. Both dinner and breakfast were simple but absolutely delicious, showcasing the essence of home-cooked Japanese cuisine. However, if you’re expecting an elaborate kaiseki meal, this might not be the place for you. Overall, it’s excellent value for money, offering a genuine ryokan experience with warm hospitality and satisfying meals. Highly recommended for those seeking an authentic and unpretentious stay.

Yuko was lovely sadly property run down, food excellent, glad we did not have to use fire escape

Breakfast is great and in a very convenient location.

dirty and old room. It seem like they never clean the toilet. No hot water for the sink in our room only cold water. Owner is friendly and good location.

Very close to the public onsen bath and walkable from Snow Monkey Park and good location around the area.

The owners are amazing and were willing to drive us personally to the train station. Yuko is charming and runs her quaint home like a champ. Her breakfast is a wonderful selection of traditional Japanese food. You won’t find nicer or more accommodating people in this little village.

This is all about location and Yuko, the owner. The hotel is worn around the edges (it feels like a visit to your favorite elderly relative that hasn't updated the decor), but it doesn't matter because it is clean and Yuko is an amazing host. Onsen #1 is right outside the front door, and the other 8 are just steps away. Yuko provided us with amazing service, from picking us up at the train, tracking down a bottle of sake left on the train(!), returning to the station to retrieve the sake when it arrived on the next train, driving us to the monkey park after helping us first store our luggage at the station, and then returning a glove my son left at the hotel to the luggage storage before we even realized he had left it. Then we get to the food... an amazing traditional Japanese feast for dinner. I sorely regretted eating a big lunch in Obuse before arrival. Breakfast was also delicious and multicourse, all cooked by Yuko's husband, Yuki. I have such fond memories from our brief stay that I'll carry with me because it was such a unique and truly Japanese experience. My favorite part was heading out in the light snowfall at 6:30am in the provided yukata and geta to complete the nine-onsen circuit. I had the streets to myself as I clacked along in my wooden sandals as the dawn was just breaking. It was magical. And after I finished I discovered one of the best onsens in town was the private Onsen in the hotel for guests.

Best hostess I have ever met traveling japan. Offers ride from train station and to monkey park. Good value for the area even though the rooms are dated it is comfortable

We loved it! The family running was helpful and kind

We were picked up at the station and driven right to the Monkey Park. The hotel took all of our bags back to the hotel for us while we were at the park. The rooms were beautiful and the hotel is located in the midst of restaurants and the onsen crawl. Highly recommend!

Had a wonderful stay at Hatsunoyu, the owners were so sweet and personable. They even gave me a ride to the Snow Monkey park and Yudanaka train station when I left. Although the building is starting to show it's age, the rooms themselves are spacious and clean, and even include a safe, sink, and coffee table.

Awesome place! The staff were very helpful and the drive back to Yudanaka station was very much appreciated!

Lovely family run ryokan. The lady boss was friendly and kind enough to drive me to/from the station. Their bath was even better than the 9 public ones around town!!

High recommended for family stay and delicious Japanese breakfast. Hotels owner very friendly and helpful. Free parking 👍

宿の方がいろいろ配慮してくれました。

Veldig spennende og hyggelig overnatting. Veldig imøtekommende og serviceinnstilte eiere. Veldig bra plassering og område rundt

女将の話が楽しかったです。行かれたら、プロマイドもらって下さい‼️

施設は古く、全体的に狭い。良く言えばこじんまりしていて趣きがある。清掃はされていると思うのですが、館内の見えるところに物が置いてあるので、なんか清潔感に欠けるという感じです。 床がきしみ、沈む箇所が館内に多数あります。5人で利用しましたが、部屋も2部屋に分かれてしまいバラバラになりました。部屋はお任せタイプだったので仕方ないですが、ちょっと残念でした。 部屋によっても良し悪しがあり設備も異なる。部屋にはトイレも無くフロアにある共同のトイレのみ。共同のトイレはキレイです。洗面所も小さいものが部屋の中にあります。大浴場は個人的には満足はしてますが、広くはなく洗い場も3つしかないので他の人と重なってしまうと数が足りません。男性と女性で異なる種類の浴場ですが、1日交代とかではないので片方しか入れません。夜と朝で入れ替えをやってもらえるとありがたい。 宿泊者数に対してスリッパの数が足りないので利用者が多いタイミングは素足で歩く事になる。 駐車場が離れてしまっており一度停めてしまうと車を利用した行動はしにくい（取りに行くのが面倒）。 旦那さんと女将さんは良い人であるとは思いますが少し独特な感じです（悪いと言うことは全くないです。） 立地は温泉街の中なのでとても良いです。外湯巡り、お土産購入などとても便利。 男性だけで利用する分にはいいかもですが、女性や子供には少し微妙な感じかもしれません。周りの他の旅館と比べお値段も安いので、安さを優先するのであればとても良いです。支払いもクレジットや電子マネーとかが使えるとありがたいです。PayPayは条件さえクリアすれば利用可能なようですが、各種旅行サイトからの申込みの場合は利用不可とのこと。