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Henn na Hotel Tokyo Hamamatsucho
Hotels
8.6
/10
Very Good
704 reviews
What Guests Say About Their Stay
Eric
10.0
/ 10
Well located hotel, some rooms were a little oddly shaped. Automated check in and check out worked well for us.
Julie
10.0
/ 10
Clean , new bldg, perfect location, only 3 mín from Metro, 7-eleven and nori nori French bakery coffee and Byron Bay gourmet coffee only few steps away from the hotel. So many restaurants on the main street . Check in and check out are so easy ơn computer , there are staff inside office if you need help just pick up the black phone in lobby.
doney
10.0
/ 10
Great location. The view from my room of Tokyo tower was amazing. Staff are very friendly I enjoyed my stay. I would come back here in the future.
In the Area
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1-24 Hamamatsucho, Minato-ku, Tokyo, Minato, Kanto, Japan, 105-0013
Main Facilities
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Restaurant
24-Hour Front Desk
Elevator
WiFi
Read More
Available Room Types in Henn na Hotel Tokyo Hamamatsucho
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What's around Henn na Hotel Tokyo Hamamatsucho
1-24 Hamamatsucho, Minato-ku, Tokyo, Minato, Kanto, Japan, 105-0013
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Location
Henn na Hotel Tokyo Hamamatsucho is located in area / city Minato.
About Henn na Hotel Tokyo Hamamatsucho
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Henn na Hotel Tokyo Hamamatsucho.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Henn na Hotel Tokyo Hamamatsucho exclusively for you.
Henn na Hotel Tokyo Hamamatsucho is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Henn na Hotel Tokyo Hamamatsucho is the right place to stay.
All facilities in Henn na Hotel Tokyo Hamamatsucho
Others
Public Facilities
- Restaurant
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Express check-in
- 24-hour Receptionist
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Henn na Hotel Tokyo Hamamatsucho
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 1300 for adults and JPY 700 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a smoke detector and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guestrooms are equipped with LG Styler Steam Clothing Care Systems.
Front desk staff will greet guests on arrival at the property. Please note: Multi-lingual robots will assist guests during check-in at the front desk.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 01:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - 01:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Henn na Hotel Tokyo Hamamatsucho | 118 |
Number of floors in Henn na Hotel Tokyo Hamamatsucho | 14 |
Another facilities in Henn na Hotel Tokyo Hamamatsucho | Others, Smoke-free area, Safety deposit box, Express check-in, 24-hour Receptionist |
Frequently asked questions about Henn na Hotel Tokyo Hamamatsucho
What are available facilities at Henn na Hotel Tokyo Hamamatsucho?
There are top facilites at Henn na Hotel Tokyo Hamamatsucho such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Henn na Hotel Tokyo Hamamatsucho?
The standard check-in time at Henn na Hotel Tokyo Hamamatsucho is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00
Does Henn na Hotel Tokyo Hamamatsucho provide breakfast?
Yes, Henn na Hotel Tokyo Hamamatsucho provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Henn na Hotel Tokyo Hamamatsucho?
Henn na Hotel Tokyo Hamamatsucho has a 3.0-star rating.
How many floors does Henn na Hotel Tokyo Hamamatsucho have?
Henn na Hotel Tokyo Hamamatsucho has 14.
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More Reviews from Other Guests in Henn na Hotel Tokyo Hamamatsucho
Overall Ratings & Reviews Henn na Hotel Tokyo Hamamatsucho
Traveloka (16)
Other sources (688)
8.6
Very Good
From 688 reviews
Cleanliness
8.8
Room Comfort
8.2
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
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Traveller Reviews Henn na Hotel Tokyo Hamamatsucho
Number of reviews per page
20
40
Top reviews
SANDRINE
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Aucune interaction avec les robots ( l'enregistrement a été demandé avant notre arrivée et lors de notre arrivée, une personne etait physiquement presente pour nous permettre de recuperer notre clef ). Les lits occupent toute la place et il est donc impossible d'ouvrir une valise au sol. Très déçus.
Eric
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Well located hotel, some rooms were a little oddly shaped. Automated check in and check out worked well for us.
Kathryn Amy
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Right near public transport and easy distance of 7/11 Family Mart and Lawson. Dominos and a few lovely resutants Coco and boss burger are within easy distance.
Jacob
Business
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Unusual hotel with robots at checkin and precious few human staff working largely behund the scenes. Clean rooms but very small, even by Japanese standards. Close to Hamamatsucho and Daimon stations, with direct service to Haneda via the Tokyo Monorail. Easy access to Yamanote line and a few stops from Tokyo Shinkansen. Breakfast available at attached ramen shop, with conbini and other restaurants within easy walking distance.
Read More
Misa
Business and Leisure Family
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Easy to check in and close to the station. Just a room was too small for two people.
Catherine
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Hotel in an amazing position with two train stations nearby. The thing I did not like about the hotel was there was nobody at the front desk and therefore it felt unwelcoming. The two robots are there for show and if you need help, which I did aa everything is in Japanese, I had to use the phone in the foyer for assistance. They come from behind reception. I never saw one live person at all in the reception area except for when I called them. The room was clean with a wonderful view of Tokyo Tower but it was very small. There was a refrigerator size apparatus in the room which apparently washed clothes and or de-creased them. No matter how I tried it would not work for me. There were no television channels in English either. I was there for three nights and would have liked to have listened and watched something in English. The lift worked well and they were many restaurants nearby including one in the hotel where breakfast is served but it seemed to be run privately and not by the hotel at night. I had the best french fries I’ve ever tried there. I feel the best thing about this hotel was proximity to the train stations which I used every day as well as coming to and from Haneda airport on the monorail.
Read More
Wayne
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Room was really nice and the location is super convenient as well
Sher
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Easy, quick and quiet neat place
Mary
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Amazing location
Peter
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Very friendly environments.
Room is very small.
Convenient location.
Julie
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Clean , new bldg, perfect location, only 3 mín from Metro, 7-eleven and nori nori French bakery coffee and Byron Bay gourmet coffee only few steps away from the hotel. So many restaurants on the main street . Check in and check out are so easy ơn computer , there are staff inside office if you need help just pick up the black phone in lobby.
Read More
Sylvia
Leisure with Friends
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The room is too small, pre checkin procedures is a bit complicated, Breakfast option is goid
doney
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great location. The view from my room of Tokyo tower was amazing. Staff are very friendly I enjoyed my stay. I would come back here in the future.
IRENE ZHEN ZHEN
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Ever since the last minute booking due to Osaka typhoon few yrs back, I never consider any other hotels anymore. So convenient and super fast in self check in. Really enjoy my stay each time. 😁
Amanda
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
It was clean and served its purpose.
We had booked because we needed one night stay before heading to Kyoto the next day, and I had heard fun things about the robots. My first disappointment was there no robot dinosaurs at this location, but it was two robot people. Check in did not go smoothly and we had to ring for a staff member who showed up immediately and was able to help us, so we didn't even interact with the robots. The staff member was able to help us right away, he was wonderful.
But other than that, it was an okay stay. The room was clean, and moderately comfortable. For just a single night stay it was fine. I've stayed in business style hotels in Japan before and knew the rooms are on the small size, but this was definitely the smallest room I've stayed in.
Ultimately, I won't likely book at this hotel or chain again because for the price there are many options in Tokyo that are going to be more comfortable, and the main draw was the quirky robots, and they were a bit of a disappointment.
Read More
Lionel
Leisure
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
What it says on the tin... Easy and good location
Leonard
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Excellence Service and attention to detail. Although front desk is managed by robits, staff responded to inquiries quickly, attentively, and patiently. Email responses are extremely fast. Staff managed to recover an inconspicuous lost item and held items for a week. Great experience with both the staff and our stay.
Oliver
Leisure
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Very convenient for Hamamatsu station and monorail.
Room was a bit cramped and no-one at reception.
Would stay again as clean and convenient
Nicole Francis Casey
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The location is very close to train stations, restaurants, bars, and drug stores! Even though it is close to these, the area is quiet. There is also free breakfast and laundry (Washer/Dryer) as well! The staff too are very friendly! Thank you so much!
Cheuk
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Super convenient location! High in the novelty factor with robot front desk, but didn't lose out on all the amenities.
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews Henn na Hotel Tokyo Hamamatsucho
Traveloka (16)
Other sources (688)
8.6
Very Good
From 688 reviews
Cleanliness
8.8
Room Comfort
8.2
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Henn na Hotel Tokyo Hamamatsucho
Number of reviews per page
20
40
Top reviews
SANDRINE
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Aucune interaction avec les robots ( l'enregistrement a été demandé avant notre arrivée et lors de notre arrivée, une personne etait physiquement presente pour nous permettre de recuperer notre clef ). Les lits occupent toute la place et il est donc impossible d'ouvrir une valise au sol. Très déçus.
Eric
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Well located hotel, some rooms were a little oddly shaped. Automated check in and check out worked well for us.
Kathryn Amy
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Right near public transport and easy distance of 7/11 Family Mart and Lawson. Dominos and a few lovely resutants Coco and boss burger are within easy distance.
Jacob
Business
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Unusual hotel with robots at checkin and precious few human staff working largely behund the scenes. Clean rooms but very small, even by Japanese standards. Close to Hamamatsucho and Daimon stations, with direct service to Haneda via the Tokyo Monorail. Easy access to Yamanote line and a few stops from Tokyo Shinkansen. Breakfast available at attached ramen shop, with conbini and other restaurants within easy walking distance.
Read More
Misa
Business and Leisure Family
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Easy to check in and close to the station. Just a room was too small for two people.
Catherine
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Hotel in an amazing position with two train stations nearby. The thing I did not like about the hotel was there was nobody at the front desk and therefore it felt unwelcoming. The two robots are there for show and if you need help, which I did aa everything is in Japanese, I had to use the phone in the foyer for assistance. They come from behind reception. I never saw one live person at all in the reception area except for when I called them. The room was clean with a wonderful view of Tokyo Tower but it was very small. There was a refrigerator size apparatus in the room which apparently washed clothes and or de-creased them. No matter how I tried it would not work for me. There were no television channels in English either. I was there for three nights and would have liked to have listened and watched something in English. The lift worked well and they were many restaurants nearby including one in the hotel where breakfast is served but it seemed to be run privately and not by the hotel at night. I had the best french fries I’ve ever tried there. I feel the best thing about this hotel was proximity to the train stations which I used every day as well as coming to and from Haneda airport on the monorail.
Read More
Wayne
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Room was really nice and the location is super convenient as well
Sher
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Easy, quick and quiet neat place
Mary
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Amazing location
Peter
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Very friendly environments.
Room is very small.
Convenient location.
Julie
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Clean , new bldg, perfect location, only 3 mín from Metro, 7-eleven and nori nori French bakery coffee and Byron Bay gourmet coffee only few steps away from the hotel. So many restaurants on the main street . Check in and check out are so easy ơn computer , there are staff inside office if you need help just pick up the black phone in lobby.
Read More
Sylvia
Leisure with Friends
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The room is too small, pre checkin procedures is a bit complicated, Breakfast option is goid
doney
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great location. The view from my room of Tokyo tower was amazing. Staff are very friendly I enjoyed my stay. I would come back here in the future.
IRENE ZHEN ZHEN
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Ever since the last minute booking due to Osaka typhoon few yrs back, I never consider any other hotels anymore. So convenient and super fast in self check in. Really enjoy my stay each time. 😁
Amanda
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
It was clean and served its purpose.
We had booked because we needed one night stay before heading to Kyoto the next day, and I had heard fun things about the robots. My first disappointment was there no robot dinosaurs at this location, but it was two robot people. Check in did not go smoothly and we had to ring for a staff member who showed up immediately and was able to help us, so we didn't even interact with the robots. The staff member was able to help us right away, he was wonderful.
But other than that, it was an okay stay. The room was clean, and moderately comfortable. For just a single night stay it was fine. I've stayed in business style hotels in Japan before and knew the rooms are on the small size, but this was definitely the smallest room I've stayed in.
Ultimately, I won't likely book at this hotel or chain again because for the price there are many options in Tokyo that are going to be more comfortable, and the main draw was the quirky robots, and they were a bit of a disappointment.
Read More
Lionel
Leisure
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
What it says on the tin... Easy and good location
Leonard
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Excellence Service and attention to detail. Although front desk is managed by robits, staff responded to inquiries quickly, attentively, and patiently. Email responses are extremely fast. Staff managed to recover an inconspicuous lost item and held items for a week. Great experience with both the staff and our stay.
Oliver
Leisure
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Very convenient for Hamamatsu station and monorail.
Room was a bit cramped and no-one at reception.
Would stay again as clean and convenient
Nicole Francis Casey
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The location is very close to train stations, restaurants, bars, and drug stores! Even though it is close to these, the area is quiet. There is also free breakfast and laundry (Washer/Dryer) as well! The staff too are very friendly! Thank you so much!
Cheuk
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Super convenient location! High in the novelty factor with robot front desk, but didn't lose out on all the amenities.
Number of reviews per page
20
40