Hilton Odawara Resort and Spa

Launch and dinner during two days stay is not changed means almost same every time

Hi Hilton Odawara team, Thank you for your warm hospitality and perfect service. My family and I really enjoyed staying at your hotel. The facilities in the hotel were excellent, and the breakfast was delicious. Above all, the beautiful view from my room was magnificent. We will never forget such incredible scenery. I will visit the hotel next time. Thank you! 하코네 지역의 호텔과 비교하면 힐튼 오다와라의 접근성은 다소 불편합니다. 하지만 호텔 방에 들어서는 순간 이곳에 오길 잘 했다는 생각이 드실겁니다. 일본의 여러 온천호텔에 가보았지만 이곳이 제가 갔던 호텔 중 베스트 3 안에 듭니다. 가족여행으로 갔는데 부모님이 감동하셨습니다. 식사의 경우, 저희는 조식과 석식을 모두 호텔에서 먹었습니다. 뷔페 음식의 종류가 많지는 않지만 모두 맛있고 호텔 부대시설이 매우 좋습니다. 차량 렌트해서 가실 분들에게 강추합니다!

Had a nice view ocean. The public osen was new experience for me. I found the late night shop convenient. The arcade at the bottom floor is nice too.

Great place to relax. Breakfast buffet is amazing. The lounge has great dinner options. Will be back!!

Beautiful place and room. Nice overall experience. Breakfast was below my expectations but wasn’t that bad

ティッシュペーパーボックスが浴室にしか無いのは残念。居室でもティッシュペーパーは良く使うので。

Frühstück: westliches und asiatisches Frühstück mit leckeren asiatischen Spezialitäten Gäste: fast nur Asiaten, keine Europäer, wenig Amerikaner Zimmer: für japanische Verhältnisse große Zimmer, etwas in die Jahre gekommen Freizeit: Fitness, Badelandschaft, Sauna und Onsen super ( am Wochenende sehr voll) Hotel abseits mit tollem Blick auf das Meer. Shuttle Bus zur Odawara Station ( einmal stündlich) keine Essens - oder Einkaufsmöglichkeiten in Gehweite. Supermarkt im Hotel vorhanden. Essen und Roomservice im Hotel sehr teuer.

An absolutely fabulous hotel with the very best of decor and staff customer care. Extensive grounds and an amazing aray of sporting facilities and spa areas. Top quality food in extremely comfortable surroundings and an excellent breakfast buffet. The hotel provided an efficient shuttle service to both a local rail station and the larger Odawara major train station.

Love the property! we had better dining options.view as fantastic! Room and pool awesome!

Great resort. Suited to families. We only stayed one night last minute due to some other travel issues. It had a great fully equipped gym

The hotel was amazing and exceeded all my expectations. There was a lovely welcome and check in process, the hotel and its grounds were immaculately cared for and the facilities were outstanding and all staff went above and beyond to ensure our comfort and satisfaction. I highly recommend this hotel and look forward to staying there again next time.

We spent three days at the resort to relax while traveling around Japan. Great time

The staff is amazing! We stayed one night but we wished we added more days. We will definitely come back. The main factor is the staff's respect, willingness and accomodations. They are great. One if them us Halumi I think.

We absolutely loved the pool and ALL the activities! Such an amazing weekend here! The whole family loved it!

This was our second year staying at this hotel. The location is excellent, and the combination of sea and forest is really lovely. Last year it was excellent in every respect. This year, however, it was so crowded with families and young children that navigating the breakfast area was really a challenge. The hotel uses only the finest ingredients, and the service is very fine, but so many young children not under parental control spoils the atmosphere. If a separate area for families with young children could be set up, or separate dining times that could improve everyone's enjoyment of this fine hotel.

bathroom need to remodel and landscape need to maintain up to standard level

Excellent hotel At reception we received free drinks vouchers

Hotel was clean and the pool area was great. Unfortunately, the staff were shockingly rude and distrustful of their guests, not just us but others as well. 1. One staff member chased down a (Japanese) family with small children getting ready for the onsen, all the way up to the lockers asking, "Are they wearing diapers? Diapers are not allowed!" The mom looked visibly upset to have been singled out and approached as she said no. The children also looked afraid they did something wrong. She gave a very cursory "shitsurei shimashita". I've never witnessed such direct confrontation from a hotel staff member in all my years in Japan. 2. They are also very particular about where you are and are not allowed to wear slippers. I wasn't the one in our party to check in so I didn't know there was a map that indicated so. It was an honest mistake on my part, but they not at all kind or understanding about it. 3. At check-in, we were given free welcome-drink coupons for the lounge. We handed them to the lounge staff when they seated us. Had the drinks, sat around for a while. There was no staff around for a long time so when we got up to leave, we were surprised when a staff member came after my husband in the lobby and demanded we pay. We were honestly confused because we had given them the drink coupons and we ordered from their free drink menu. When we explained we used the coupons, she didn't apologize for her oversight despite embarassing our family in the lobby.

The manager was very helpful and guided us to the amenities and features of the property.

I chose this hotel to take my mum with walking problem. They have spacious, clean swimming center and onsen hot spring in the connected annex. Our room was on the 8th floor and had an amazing view of Sagami Bay. It suited our purpose but it is NOT a place to get about by public transport. It is isolated on the hill and their free shuttle bus runs only once every hour to Odawara. However for a quiet, relaxing few days, it was perfect for us! Breakfast had a big selection and the staff were very friendly. (Special thanks to Aziz-san!)