Hotel East 21 Tokyo

Hotels
8.9
/10
Exceptional
991 reviews

What Guests Say About Their Stay

hardiyan w.
8.5
/ 10
my best hotel experience, spacious clean room, friendly and helpful staff, great city view free disney shuttle bus and, just couldn't ask for more. we'll be back for sure. highly recommended
tjhan j.
9.4
/ 10
Very good hotel, looks like big hotel with very good price its so worth it. Around this hotel very much good restaurant, japanese, western, supermarket. And free shuttle bus to disney
Gail
10.0
/ 10
I have stayed here several times and other hotels in the same chain and I like this hotel as I don't need to be in the centre of Tokyo and there is everything I need nearby including the pool and the gym. Plus the airport limousines stop there.
Robert
10.0
/ 10
Great hotel in good location with very helpful staff. Really nice rooms. Good transport links for exploring the city. Really nice neighbourhood with some great restaurants. Close to a 7-Eleven. Also has a convenient Disney transfer coach for guests.
Kathleen
10.0
/ 10
Location is conveniently close to transportation, grocery store, and convenience stores, as well as restaurants. The area is spacious where you can relax outside the hotel and just take in the view. My family and I enjoyed this hotel the most. The buffet breakfast is phenomenal. We could not believe the quality of food they offered with wide range of choices. The traditional Japanese rooms were adorable.
In the Area
See Map
6-3-3 Toyo, Koto-ku, Tokyo, Koto, Kanto, Japan, 135-0016

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel East 21 Tokyo is a good choice when you are visiting Koto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel East 21 Tokyo

6-3-3 Toyo, Koto-ku, Tokyo, Koto, Kanto, Japan, 135-0016
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Discover More About Hotel East 21 Tokyo

Location


Staying at Hotel East 21 Tokyo is a good choice when you are visiting Koto.

About Hotel East 21 Tokyo

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel East 21 Tokyo exclusively for you.

Hotel East 21 Tokyo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel East 21 Tokyo.

All facilities in Hotel East 21 Tokyo

Others Hotel East 21 Tokyo
Others

Hotel Services

  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Shops
  • Indoor pool
  • Outdoor pool
  • Sauna

General

  • Banquet
  • Microwave (shared)
  • Smoking area
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Access to train station

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Hotel East 21 Tokyo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children aged 3 and under are not permitted in the seasonal outdoor pool.
  • The seasonal outdoor pool is open from 10 AM-5 PM (last entry by 4 PM), July 19 - August 31, 2025, and 1-5 PM (last entry by 4 PM), September 1-30, 2025. The seasonal outdoor pool is open only to guests aged 16 and older from 6-10 PM (last entry by 9 PM), June 28-September 30, 2025.
  • Health club facilities (indoor pool, fitness center, sauna, spa tub) are available only to members (surcharge; must be age 18 or older). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only. This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport. Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time. Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel East 21 Tokyo
394
Number of floors in Hotel East 21 Tokyo
21
Another facilities in Hotel East 21 Tokyo
Newspaper in lobby, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked questions about Hotel East 21 Tokyo

What are available facilities at Hotel East 21 Tokyo?
There are top facilites at Hotel East 21 Tokyo such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel East 21 Tokyo?
The standard check-in time at Hotel East 21 Tokyo is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel East 21 Tokyo provide breakfast?
Yes, Hotel East 21 Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel East 21 Tokyo?
Hotel East 21 Tokyo has a 4.0-star rating.
How many floors does Hotel East 21 Tokyo have?
Hotel East 21 Tokyo has 21.
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More Reviews from Other Guests in Hotel East 21 Tokyo

Overall Ratings & Reviews Hotel East 21 Tokyo

Traveloka (17)
Other sources (974)
9.0
Exceptional
From 974 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel East 21 Tokyo

Number of reviews per page
20
40
Top reviews
Gail
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed here several times and other hotels in the same chain and I like this hotel as I don't need to be in the centre of Tokyo and there is everything I need nearby including the pool and the gym. Plus the airport limousines stop there.
Tammy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

An absolutely beautiful hotel! The staff was extremely professional at their job. The room was cleaned immaculately! I would never stay here again. I was charged 45 USD to spend 50 minutes at a swimming pool in the rain. Had I known it was $45, had I known the dayshift did not roll into the night shift, I would not have gone to the pool. The pool is beautiful. But this situation tainted my opinion of the hotel and I was happy to leave.
Read More
Roberta
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Defined outdated hotel. Both room and hotel. Pool is nice but also could use some cosmetic retouch. Note that there is a fee for outdoor pool of 6000 per person and a separate fee for indoor facilities. Expedia wrongly advertise 2000 yen per person all facilities so the property honored that for us, but if I had to pay the real amount asked it won't be worth a stay. All in all will never go there again:)
Read More
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel in good location with very helpful staff. Really nice rooms. Good transport links for exploring the city. Really nice neighbourhood with some great restaurants. Close to a 7-Eleven. Also has a convenient Disney transfer coach for guests.
Hang
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The pool was great, and the room was clean and overall it was nice
Maria
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great breakfast and cleaning, that's it what is good. Room is big but furniture is old and not enough storage despite the quiet big room size! Staff knowledge of English is quite poor.. I stayed at 3 star hotel and people there knew English better. Location is quite but to see most iconic places will require some travel, there is not much nearby. You need to pay for almost everything.
Read More
Leon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great breakfast and staff
kamila
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Expedia should inform there guest that the swimming pool charges guest 20,000 yen per person from 1pm to 5pm only. What a rip off. Expedia should be aware of this and but on their website that a surcharge to use pool applies.
Ian
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Extremely nice ho
Kathleen
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Location is conveniently close to transportation, grocery store, and convenience stores, as well as restaurants. The area is spacious where you can relax outside the hotel and just take in the view. My family and I enjoyed this hotel the most. The buffet breakfast is phenomenal. We could not believe the quality of food they offered with wide range of choices. The traditional Japanese rooms were adorable.
Read More
Gabriela R
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Customer service
tahj
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean with polite staff. Would book again
Sharon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We had a wonderful stay, the rooms were clean and larger than other hotels on our trip. The service was excellent and the help to get to the airport was wonderful.
Rachel
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice spacious rooms. Quiet location. Free bus service to and from Disney.
Esmeralda
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Was a little out of the way, but there were plenty of food options around ! The staff was friendly
Randall
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Comfortable room, great service. The 25m pool and spa are amazing. (There is an extra fee for the pool spa: 2000 yen, but you can get a free membership that allows use for 800 yet before 10AM or after 6PM.) The quiet neighbourhood in Koto-ku is a nice break from the busy-ness of Tokyo but it's a 10-minute walk to the metro, so a trip to tourist sites takes 30+ minutes. Restaurant options in the neighbourhood could be better. My room had a perfect view of Tokyo Skytree.
Read More
Matt
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice rooms and nearby laundry mat
Jose luis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The Hotel was a good stay. Pool was closed for families. Has a pool in 4th floor that is 18 and over only. Buffet is not good at all we tried breakfast and dinner. Dinner had very limited choices, menu said sushi literally it was 6 pieces for everyone there. Tempura was not good. And pricing was around $80 per person. Not worth it at all.
Read More
Vladimir
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

it is a great hotel with great staff.
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great area
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel East 21 Tokyo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel East 21 Tokyo

Traveloka (17)
Other sources (974)
9.0
Exceptional
From 974 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel East 21 Tokyo

Number of reviews per page
20
40
Top reviews
Gail
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed here several times and other hotels in the same chain and I like this hotel as I don't need to be in the centre of Tokyo and there is everything I need nearby including the pool and the gym. Plus the airport limousines stop there.
Tammy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

An absolutely beautiful hotel! The staff was extremely professional at their job. The room was cleaned immaculately! I would never stay here again. I was charged 45 USD to spend 50 minutes at a swimming pool in the rain. Had I known it was $45, had I known the dayshift did not roll into the night shift, I would not have gone to the pool. The pool is beautiful. But this situation tainted my opinion of the hotel and I was happy to leave.
Read More
Roberta
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Defined outdated hotel. Both room and hotel. Pool is nice but also could use some cosmetic retouch. Note that there is a fee for outdoor pool of 6000 per person and a separate fee for indoor facilities. Expedia wrongly advertise 2000 yen per person all facilities so the property honored that for us, but if I had to pay the real amount asked it won't be worth a stay. All in all will never go there again:)
Read More
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel in good location with very helpful staff. Really nice rooms. Good transport links for exploring the city. Really nice neighbourhood with some great restaurants. Close to a 7-Eleven. Also has a convenient Disney transfer coach for guests.
Hang
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The pool was great, and the room was clean and overall it was nice
Maria
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great breakfast and cleaning, that's it what is good. Room is big but furniture is old and not enough storage despite the quiet big room size! Staff knowledge of English is quite poor.. I stayed at 3 star hotel and people there knew English better. Location is quite but to see most iconic places will require some travel, there is not much nearby. You need to pay for almost everything.
Read More
Leon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great breakfast and staff
kamila
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Expedia should inform there guest that the swimming pool charges guest 20,000 yen per person from 1pm to 5pm only. What a rip off. Expedia should be aware of this and but on their website that a surcharge to use pool applies.
Ian
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Extremely nice ho
Kathleen
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Location is conveniently close to transportation, grocery store, and convenience stores, as well as restaurants. The area is spacious where you can relax outside the hotel and just take in the view. My family and I enjoyed this hotel the most. The buffet breakfast is phenomenal. We could not believe the quality of food they offered with wide range of choices. The traditional Japanese rooms were adorable.
Read More
Gabriela R
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Customer service
tahj
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean with polite staff. Would book again
Sharon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We had a wonderful stay, the rooms were clean and larger than other hotels on our trip. The service was excellent and the help to get to the airport was wonderful.
Rachel
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice spacious rooms. Quiet location. Free bus service to and from Disney.
Esmeralda
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Was a little out of the way, but there were plenty of food options around ! The staff was friendly
Randall
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Comfortable room, great service. The 25m pool and spa are amazing. (There is an extra fee for the pool spa: 2000 yen, but you can get a free membership that allows use for 800 yet before 10AM or after 6PM.) The quiet neighbourhood in Koto-ku is a nice break from the busy-ness of Tokyo but it's a 10-minute walk to the metro, so a trip to tourist sites takes 30+ minutes. Restaurant options in the neighbourhood could be better. My room had a perfect view of Tokyo Skytree.
Read More
Matt
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice rooms and nearby laundry mat
Jose luis
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The Hotel was a good stay. Pool was closed for families. Has a pool in 4th floor that is 18 and over only. Buffet is not good at all we tried breakfast and dinner. Dinner had very limited choices, menu said sushi literally it was 6 pieces for everyone there. Tempura was not good. And pricing was around $80 per person. Not worth it at all.
Read More
Vladimir
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

it is a great hotel with great staff.
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great area
Number of reviews per page
20
40