Hotel The Grandee Shinsaibashi

Best hotel, nice stay, good location

The hotel had excellent amenities, including a lounge with free beer, wine, and snacks. The modern decor was both stylish and welcoming. Laundry machines were plentiful and easy to use.

Our 1st time staying here. The hotel is off the busy central area of shinsaibashi shopping strip so it was great not to be where its so loud. Lots of dining options and convenient to the subway about 5-7min walk. To get to the busy Dontonbori strip is 10min walk. Pros: - Quiet and convenient. Lots of restaurants walking nearby and subway super close - Hotel room has all the toiletries you need: Shampoo/Conditioner/Bodywash, Face skincare, cotton/q-tips, body scrub, toothbrush/toothpaste, shower cap, hairbrush, razor. - I like how our room has a separate entry way before fully getting into the room. This way our dirty shoes stay separate from our living/bedroom area. - Linen spray for those days you go for bbq and wagyu food. You can spray your clothes down to make it smell better and air it out - Laundry station in the top floor. Cost only 500Yen to wash/dry your laundry. No need to carry so many clothes. - Hotel helps you ship your luggage through Yamato service. Cons: - Not enough places to hang towels for 3 people. They have no wall hanger to hang your towels which I found a bit weird. They had hangers in the closet for clothes, but no where to lang your long towel. - The washroom cabinet had a rod for your face towel, but definitely nothing to hang your shower towel. So if you travelling with family, be prepared that there is no where to hang your towels or not enough hanger for clothes. Overall, our stay was great and I do recommend this hotel to anyone.

I stayed here over Christmas and New Years with my wife and two kids. Hotel was excellent, and family friendly restaurants were found nearby at PARCO and Daimaru. I loved the decor and the free amenities offered at the hotel Lounge. I did want to highlight an issue that was resolved. We checked in our luggage to be delivered to Narita Airport on new years day with the hotel. Unfortunately, the Grandee did not ask for all the necessary information and was unable to ship the luggage in time. We were stressed out as we were not sure how we could handle the baggage with two young kids through the streets and shinkansen ride. This is when the hotel manager, Ryohei-san, came to our hotel room and offered to make it right by personally driving the luggage from Osaka to Narito Airport, a 7 hour drive! He even refused to take any payment for this as he says it was the Grandee's mistake to fix this issue. Sure enough, we met Ryohei-san at the airport on Jan 1st with all our luggage. Thank you very much Hotel Grandee for the wonderful stay!