Kinugawa Onsen Hotel

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9.0
/10
Exceptional
623 reviews

What Guests Say About Their Stay

KIMBERLY

10.0
/ 10
It was a 5-star experience! It was pretty easy to get here by bus from the station. Right when we got off the bus, staff were waiting in the parking lot and greeted us immediately. We didn't have any luggage with us, but I noticed they were quick to help other guests with theirs. Check-in was smooth thanks to the super helpful and friendly staff. The buffet was good with a nice variety of foods and helpful allergen information. Plus, you can pick up discounted tickets for Edo Wonderland right at the front desk—super convenient. In the evenings, there were live performances in the lobby which created a really cozy atmosphere. The lobby is also a great spot to just relax, with comfy seating and plenty of drinks and snacks. The rooms were clean and comfortable, and the stylish yukata provided added a nice touch. Definitely recommend this hotel if you're looking for comfort and convenience with some great perks!

Tatsuhiko

10.0
/ 10
This is our first experience at a Japanese style hotel, ryokan. The overall stay was excellent as expected. The menu in their buffet (all you can eat) looked good, though we could go over most of menu items, too many items. The ones we tasted were excellent. We liked the variety of desserts served. We must mention that staff services were excellent in every aspect.

serge

10.0
/ 10
Excellent repas avec buffet déjeuner et dîner de grande qualité. Permet de goûter différente spécialité japonaise . Onsen de grande qualité, très propre . Fréquenté par les locaux ,jeune famille et retraité. J’y retournerais .
See translation

Elizabeth

10.0
/ 10
Room was tatami, very traditional. My spouse loved sleeping on the tatami mats and she especially loved the yukkata and the onsen. The buffet dinner and breakfast were the best ever!
In the Area
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Kinugawa Onsen Taki 545, Tochigi, Nikko, Kanto, Japan, 321-2592

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Kinugawa Onsen Hotel is a accommodation is located at Nikko-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Kinugawa Onsen Hotel

Kinugawa Onsen Taki 545, Tochigi, Nikko, Kanto, Japan, 321-2592
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Lobby 2 Kinugawa Onsen Hotel

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The Charm of Kinugawa Onsen Hotel

Welcome to Kinugawa Onsen Hotel, a premier destination for travellers seeking an authentic Japanese experience in the heart of Kanto. Nestled amidst breathtaking natural beauty, this hotel offers a perfect blend of traditional charm and modern comfort, making it an ideal choice for Australian visitors looking to explore the wonders of Nikko-shi, Tochigi. Whether you're drawn by the allure of its famous hot springs, the serene landscapes, or the rich cultural heritage of the region, Kinugawa Onsen Hotel promises a memorable stay. Rates at Kinugawa Onsen Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Kinugawa Onsen Hotel

Kinugawa Onsen Hotel is situated in the picturesque Kinugawa Onsen area, a renowned hot spring resort town within Nikko-shi, Tochigi. This location offers a tranquil escape, yet remains conveniently accessible. The hotel is located approximately a 2-hour train journey from Tokyo, providing a seamless transition from the bustling capital to the serene countryside. For those arriving by air, the nearest major airport is Tokyo Narita (NRT) or Haneda (HND), from which you can take a direct train or bus service to reach the Kinugawa Onsen area. The immediate surroundings of Kinugawa Onsen Hotel are characterized by lush greenery and the gentle flow of the Kinugawa River, creating a peaceful atmosphere perfect for unwinding. It's close to scenic walking trails and offers a gateway to the numerous natural and historical attractions that make this region so captivating.

Guest Facilities and Services at Kinugawa Onsen Hotel

Guest facilities at Kinugawa Onsen Hotel are designed to ensure a comfortable and convenient stay for all visitors. Understanding the preferences of travellers, the hotel provides essential amenities that cater to a range of needs. You can expect to find well-maintained common areas, a welcoming reception that is available to assist you, and reliable Wi-Fi connectivity throughout the property. For those who enjoy starting their day with a good meal, the hotel offers breakfast options that aim to please, potentially including a buffet with local and international choices, and of course, good coffee. Secure luggage storage is also available, allowing you to explore the area freely without the burden of your bags. The hotel's commitment to service ensures that your needs are met with efficiency and a friendly demeanour, reflecting the warm hospitality Japan is known for.

Room Information and Stay Experience at Kinugawa Onsen Hotel

The room types of Kinugawa Onsen Hotel offer a variety of options to suit different preferences and group sizes. Each room is thoughtfully appointed to provide a clean, comfortable, and relaxing environment. You can anticipate well-appointed spaces featuring comfortable bedding, ensuring a restful night's sleep. Modern climate control systems are in place, guaranteeing a pleasant temperature regardless of the season, a crucial aspect for travellers accustomed to specific comfort levels. The bathrooms are kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of serene comfort and traditional Japanese aesthetics blended with contemporary conveniences.

Recommended Nearby Dining and Cafes around Kinugawa Onsen Hotel

The area surrounding Kinugawa Onsen Hotel is a delight for food enthusiasts, offering a taste of local Japanese cuisine and charming cafes. You'll find a variety of dining establishments within easy reach, from traditional restaurants serving regional specialties to more casual eateries. The local coffee culture is also present, with several cafes offering excellent brews and light snacks, perfect for a morning pick-me-up or an afternoon break. Many of these spots provide a warm and inviting atmosphere, allowing you to soak in the local ambiance. Exploring the culinary landscape around the hotel is an integral part of the Kinugawa Onsen experience, with options to satisfy diverse palates.

Popular Attractions and Activities near Kinugawa Onsen Hotel

Kinugawa Onsen Hotel serves as an excellent base for exploring the rich tapestry of attractions in the Nikko-shi, Tochigi region. Here are some popular spots you won't want to miss: *

Nikko Toshogu Shrine:

A UNESCO World Heritage site, this lavishly decorated shrine is the mausoleum of Tokugawa Ieyasu, the founder of the Tokugawa shogunate. Its intricate carvings and stunning architecture are a testament to Japan's historical grandeur. *

Lake Chuzenji:

Located at a higher altitude, this beautiful caldera lake offers breathtaking scenery, especially during autumn when the foliage turns vibrant colours. You can enjoy boat rides or simply admire the panoramic views. *

Kegon Falls:

One of Japan's most famous waterfalls, Kegon Falls cascades dramatically from a height of 97 meters into a rocky basin below. The viewing platform offers spectacular perspectives of this natural wonder. *

Kinugawa River Cruise:

Experience the scenic beauty of the Kinugawa Valley from a different perspective with a relaxing boat cruise along the river. This offers a tranquil way to appreciate the surrounding natural landscape. *

Edo Wonderland Nikko Edomura:

Step back in time at this historical theme park that recreates the atmosphere of Japan's Edo period. You can witness samurai shows, ninja performances, and explore traditional Edo-style buildings. If you are looking for other activities around Kinugawa Onsen Hotel, check out the best deals on Traveloka: Recommended activities in Nikko-shi!

How to Get to Kinugawa Onsen Hotel from the Airport

Navigating your journey from the airport to Kinugawa Onsen Hotel is straightforward, with several convenient options available. For those arriving at Tokyo Narita (NRT) or Haneda (HND) airports, the most common and efficient method involves taking a train. You can opt for direct train services that connect to the Tobu Railway line, which will take you towards the Kinugawa Onsen station. Alternatively, airport limousine buses offer a comfortable and direct route to major hubs from where you can transfer to local trains. Public metered taxis are also available at the airport, providing a door-to-door service, though this can be a more expensive option for the longer journey. Rideshare services can also be utilized. For a hassle-free experience, consider pre-booking an Airport transfer service. The journey from the airport to Kinugawa Onsen Hotel typically takes around 2 to 3 hours, depending on the mode of transport and connections.

Summary of Why You Should Choose Kinugawa Onsen Hotel

Kinugawa Onsen Hotel stands out as an exceptional choice for your Kanto adventure, offering a harmonious blend of natural beauty, cultural immersion, and comfortable accommodation. Its prime location in the serene Kinugawa Onsen area provides a perfect retreat, while its proximity to significant historical sites and natural wonders ensures endless exploration opportunities. The hotel's commitment to guest comfort, evident in its well-appointed rooms and attentive service, makes it a reliable and welcoming haven. Here’s a quick summary of why Kinugawa Onsen Hotel should be your next destination: *

Prime Location:

Situated in the tranquil Kinugawa Onsen, offering easy access to natural landscapes and cultural landmarks. *

Comfortable Accommodation:

Rooms designed for relaxation with modern amenities and climate control. *

Authentic Experience:

Immerse yourself in the charm of a traditional Japanese hot spring resort. *

Convenient Access:

Well-connected by public transport, making travel from major cities and airports manageable. Ready to experience the magic of Kinugawa Onsen?

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All facilities in Kinugawa Onsen Hotel

Bar, Cafe and Lounge Kinugawa Onsen Hotel
Bar, Cafe and Lounge
Swimming Pool Kinugawa Onsen Hotel
Swimming Pool
Entertainment Facility Kinugawa Onsen Hotel
Entertainment Facility
Functional Hall Kinugawa Onsen Hotel
Functional Hall
Common Space Kinugawa Onsen Hotel
Common Space

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast
  • Buffet breakfast

General

  • Parking
  • Fireplace in lobby

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Things to Do

  • Karaoke

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Kinugawa Onsen Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kinugawa Onsen Hotel
162
Another facilities in Kinugawa Onsen Hotel
Smoke-free area, Breakfast, Buffet breakfast, Fireplace in lobby, Luggage storage

Frequently asked questions about Kinugawa Onsen Hotel

What are available facilities at Kinugawa Onsen Hotel?
There are top facilites at Kinugawa Onsen Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kinugawa Onsen Hotel?
The standard check-in time at Kinugawa Onsen Hotel is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
Does Kinugawa Onsen Hotel provide breakfast?
Yes, Kinugawa Onsen Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kinugawa Onsen Hotel?
Kinugawa Onsen Hotel has a 4.0-star rating.
How many rooms are available at Kinugawa Onsen Hotel?
Kinugawa Onsen Hotel has 162.
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Kinugawa Onsen Hotel reviews and ratings

Overall Ratings & Reviews Kinugawa Onsen Hotel

Traveloka (3)
Other sources (620)
9.0
Exceptional
From 620 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Kinugawa Onsen Hotel

Number of reviews per page
20
40
Top reviews
Tatsuhiko
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is our first experience at a Japanese style hotel, ryokan. The overall stay was excellent as expected. The menu in their buffet (all you can eat) looked good, though we could go over most of menu items, too many items. The ones we tasted were excellent. We liked the variety of desserts served. We must mention that staff services were excellent in every aspect.
Read More
John
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This place offers a great experience of how the traditional Japanese onsen used to be like. It is sad to see the decline of Kinugawa onsen area but it is still a very memorable onsen resort and Nikko nearby is a bonus.
serge
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent repas avec buffet déjeuner et dîner de grande qualité. Permet de goûter différente spécialité japonaise . Onsen de grande qualité, très propre . Fréquenté par les locaux ,jeune famille et retraité. J’y retournerais .
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Room was tatami, very traditional. My spouse loved sleeping on the tatami mats and she especially loved the yukkata and the onsen. The buffet dinner and breakfast were the best ever!
Kyleigh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This was a beautiful property and the different onsen options were great, we tried them all out and felt rejuvenated and relaxed for the rest of our trip. The buffet was great and our room was beautiful and comfortable.
Johannes Dominik
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Super nettes und zuvorkommendes Personal
May
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The reception staff were very friendly and helpful though their English is very limited. They seek to please. Breakfast and dinner buffets were tasty and of good quality ingredients, items were always stocked. Large onsen facilities, it never felt crowded.
Aiecher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

What a beautiful location and wonderful hotel.
Akiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff was fantastic and good food for breakfast and dinner. Very pleasant experience. But the area is pretty remote and would love to have more transportation options around the area. But still accessible via public transportation and very fun.
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Far from station
Katherine
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I should have booked 2 nights to really enjoy! Everything was excellent. My 1st time in Japan and this was lovely. Staff checking me in spoke great English. I booked a huge tatami room and had a balcony overlooking the river. There is a turn-down service while you’re at dinner. Buffet was fantastic and the whiskey was not watered down at all! Definitely try the sesame ball things for desert. There are clear English instructions on how to use the onsens and an app that shows you how crowded they are in real time. Wonderfully comfortable sleeping here. I’d love to stay 2 nights in the future, maybe check out Edo Wonderland. The hotel gift shop is a good place to buy nicer, regional souvenirs. Excellent customer service: 100 out of 10. Just watch a couple videos on how the limited express trains work & the Kinugawa hotel busses & you’ll be fine.
Read More
Roberta
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The included buffet breakfasts and dinners were excellent. Wonderful hot spring pools. Unable to easily enjoy Nikko due to distance.
Elaine
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Attractive retro look of first floor and large room! Good selection of food options and the pretty view from the room. Enjoyed wearing the complimentary yukata and jacket.
Nathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

A traditional Japanese room and food. This is where the locals go... and we enjoyed it for that reason. Listening to the river all night long was delightful. It was a wonderful experience!
Jian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Enjoyed the food options and the spa.
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Breakfast was nice! Not like the old days, but good. Dinner, ok, but prime rib needs consume gravy. Bit more flavor, but for buffet and organization, service, excellent. Still in great condition, at least in our tower on 8th floor. Onsen nice but water tepid outside, could be tad warmer inside.
Sarah
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Staff were so friendly and helpful. Amazing visit.
Jeremy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Amazing hotel with very kind staff. We were treated like royalty the moment we pulled up in our car. The whole arrival and checkin process was very efficient, and the we were offered drinks and snacks in the lounge. The buffet had a good variety of high quality food. The Onsens were very nice and well maintained. The room was very basic and quite dated (probably hasn’t changed much since the 90 s) but this didn’t bother us as they focus on service and quality overall. We really only slept in the room and spent the rest of the time exploring the area. Overall great stay and we’d definitely come back.
Read More
Leslie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We were unsure about this hotel being it was older, but once we arrived, we knew we were in for a great time. We were greeted by what seemed like the whole staff as we entered and the service and attention never ceased the entire trip. The included breakfast and dinner buffet were incredible as were the onsen facilities. We will definitely be returning to this hotel in the future and will be sure to let all our friends and family know about this place as well.
Read More
Alvaro
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The staff was really friendly and easy for foreigner
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Kinugawa Onsen Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Kinugawa Onsen Hotel

Traveloka (3)
Other sources (620)
9.0
Exceptional
From 620 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Kinugawa Onsen Hotel

Number of reviews per page
20
40
Top reviews
Tatsuhiko
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is our first experience at a Japanese style hotel, ryokan. The overall stay was excellent as expected. The menu in their buffet (all you can eat) looked good, though we could go over most of menu items, too many items. The ones we tasted were excellent. We liked the variety of desserts served. We must mention that staff services were excellent in every aspect.
Read More
John
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This place offers a great experience of how the traditional Japanese onsen used to be like. It is sad to see the decline of Kinugawa onsen area but it is still a very memorable onsen resort and Nikko nearby is a bonus.
serge
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent repas avec buffet déjeuner et dîner de grande qualité. Permet de goûter différente spécialité japonaise . Onsen de grande qualité, très propre . Fréquenté par les locaux ,jeune famille et retraité. J’y retournerais .
Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Room was tatami, very traditional. My spouse loved sleeping on the tatami mats and she especially loved the yukkata and the onsen. The buffet dinner and breakfast were the best ever!
Kyleigh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This was a beautiful property and the different onsen options were great, we tried them all out and felt rejuvenated and relaxed for the rest of our trip. The buffet was great and our room was beautiful and comfortable.
Johannes Dominik
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Super nettes und zuvorkommendes Personal
May
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The reception staff were very friendly and helpful though their English is very limited. They seek to please. Breakfast and dinner buffets were tasty and of good quality ingredients, items were always stocked. Large onsen facilities, it never felt crowded.
Aiecher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

What a beautiful location and wonderful hotel.
Akiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff was fantastic and good food for breakfast and dinner. Very pleasant experience. But the area is pretty remote and would love to have more transportation options around the area. But still accessible via public transportation and very fun.
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Far from station
Katherine
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I should have booked 2 nights to really enjoy! Everything was excellent. My 1st time in Japan and this was lovely. Staff checking me in spoke great English. I booked a huge tatami room and had a balcony overlooking the river. There is a turn-down service while you’re at dinner. Buffet was fantastic and the whiskey was not watered down at all! Definitely try the sesame ball things for desert. There are clear English instructions on how to use the onsens and an app that shows you how crowded they are in real time. Wonderfully comfortable sleeping here. I’d love to stay 2 nights in the future, maybe check out Edo Wonderland. The hotel gift shop is a good place to buy nicer, regional souvenirs. Excellent customer service: 100 out of 10. Just watch a couple videos on how the limited express trains work & the Kinugawa hotel busses & you’ll be fine.
Read More
Roberta
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The included buffet breakfasts and dinners were excellent. Wonderful hot spring pools. Unable to easily enjoy Nikko due to distance.
Elaine
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Attractive retro look of first floor and large room! Good selection of food options and the pretty view from the room. Enjoyed wearing the complimentary yukata and jacket.
Nathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

A traditional Japanese room and food. This is where the locals go... and we enjoyed it for that reason. Listening to the river all night long was delightful. It was a wonderful experience!
Jian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Enjoyed the food options and the spa.
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Breakfast was nice! Not like the old days, but good. Dinner, ok, but prime rib needs consume gravy. Bit more flavor, but for buffet and organization, service, excellent. Still in great condition, at least in our tower on 8th floor. Onsen nice but water tepid outside, could be tad warmer inside.
Sarah
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Staff were so friendly and helpful. Amazing visit.
Jeremy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Amazing hotel with very kind staff. We were treated like royalty the moment we pulled up in our car. The whole arrival and checkin process was very efficient, and the we were offered drinks and snacks in the lounge. The buffet had a good variety of high quality food. The Onsens were very nice and well maintained. The room was very basic and quite dated (probably hasn’t changed much since the 90 s) but this didn’t bother us as they focus on service and quality overall. We really only slept in the room and spent the rest of the time exploring the area. Overall great stay and we’d definitely come back.
Read More
Leslie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We were unsure about this hotel being it was older, but once we arrived, we knew we were in for a great time. We were greeted by what seemed like the whole staff as we entered and the service and attention never ceased the entire trip. The included breakfast and dinner buffet were incredible as were the onsen facilities. We will definitely be returning to this hotel in the future and will be sure to let all our friends and family know about this place as well.
Read More
Alvaro
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The staff was really friendly and easy for foreigner
Number of reviews per page
20
40