Mito Plaza Hotel

Great place to stay! Lovely hotel

Very nice service and good housekeeping

Beautiful. Peaceful. Clean. Amazing! The staff were kind and very patient with our limited Japanese language skills. It just might be my favorite hotel ever...

Excellent service. A true top hotel by any measure.

Nice

The hotel is overall under well maintained and it is mainly running or hosting weeding. I’m not expert o local demographic but I don’t see any mass marrying near by. The main issue is I paid or 4 persons, two adult and two kids, and the manager insist we can only have 3 instead of 4 breakfast because what I book is a triple room. Since they show no willingness to check the confirmation letter from hotel.com I left to look for help online. Dam helped me call the office and soon back to me says they say they don’t speak English. And Emma whom called from Springfield center said she talked with the manager and there is a rule that children under 12 is free for breakfast. Guess what, again is the triple room theory, because the room decides all. I speak native Japanese and have been in japan more than a decade and when I finally go down to buy the ticket or my 5 years old boy the manager still said to me that I should feel lucky they decide to allow us family of four to stay in their very triple room. And so I asked him that in fact my mrs is pregnant and will it count as 5? Well for sure I will never stay at this hotel, and no score will be given From this case I see hotel.com is under pressure of keeping good hotels available for what hotel.com confirms could be easily ignored, even without English But in the end the case is solved professionally and I am happy with hotel.com even having had this.

Good sized room, comfortable furniture, great breakfasts, with friendly and helpful staff

Enjoyed our stay the room was clean, and the service was great!

Excellent

Mostly comfortable and stuff was good but room amenities were not enough. Ex.free drink.cosmetic

The employees were extremely helpful but that could be because it was a very slow season and it was snowing in spring. The courtyard was enclosed and warm keeping the snow at bay so very sweet to have coffee seemingly outside from the snow amid my favorite plants. It was just too bad that they closed the side door which was nearest to the car.

The hotel is so elegant and value for money. Spacious and clean room made my stay very comfortable. The daily welcome morning and evening reception on 3/F was excellent.

客室が清潔、スタッフの方が親切、朝食が美味しい、家族旅行でしたが子供に優しく接していただき気持ちよく過ごせました。別途も大きく、家族も喜んでいました。

快適に過ごせました

コストパフォーマンスは高いと思います。

奥久慈の卵を使ったオムレツ。朝食が美味しかった。

家族みんなでゆっくり過ごすことができました。また行きたいです。

総合的にはとても良かったです、 ただ、部屋に置いてあるコップやコーヒーメーカー？などにホコリが付いていたりして あれ？これは毎日取り替えたり掃除したりしないのかな？ と思う部分がありました。

良い時間を過ごせました。

家族3人で宿泊させていただきましたが、ダブルベット2つにシングルベッドひとつのお部屋で快適に過ごさせていただきました。 ホテル内装デザインや室内インテリアも落ち着いていて品があり、アメニティもロクシタンで嬉しかったです。 朝食は今回洋食を選びましたが、とても美味しくて驚きました。焼きたてのスコーンをテーブルに運んでいただけたり、シェフが目の前でオムレツを調理してくださるなど、フレッシュな温度感を楽しむ事もできました。 またパティオでのお食事は開放感も感じる事ができ、より素敵な時間になりました。 最後に、お会いしたスタッフの皆さんがとても感じが良くご親切で、非常に丁寧なご対応をいただきました。 ありがとうございました。