9h nine hours Akasaka

Worst hotel stay of my life. The bed consisted of an extremely thin mattress on plywood. Plugs in the capsule did not work, the blind did not fully close so light came in and others were noisy in the sleeping area. The basement where you store belongings reeked of mould which stuck to your clothes, the showers were not cleaned nearly enough. Despite being extremely sleep deprived and jet lagged, I could not sleep here. There are numerous notices posted around the hotel about complaints from local residents of the area about hotel guest conduct (smoking, noise). I do not recommend whatsoever and suggest avoiding, even for a single night. I booked two weeks and did not return after one single depressing night.

Poor communication. Tried to rebook weeks ahead of time but did not hear back.

Accommodating, clean, well ran, organized.

Unfortunately the sleeping area was very noisy due to unrespectful clients. I barely slept, after a 14 hours flight. The concept is cool, but it’s like sleeping in a dormitory, your sleep will depend on who is sleeping next to you.

The capsules themselves are quite comfortable. Only bad thing is not being able to have your suitcase with you and lockers being small. Sometimes the showerw werent completely clean but usually they were always clean enough. The staff was always helpful. Main thing about this place is location and price. For the price id say its worth it and the location is close to 711 and many dininig options and convenience stores and other shops. The akasaka station is also very close by. The surrounding streets are safe and quiet

Prefect for walking to many of places, 5min walk to train station. Only bad thing is if you book multiple nights you have be out the pod by like 1030am everyday. So you cant sleep in late, they will hold your bags in an hold area if your staying more than 1 night... there are plenty of rest room and showers. I never had to wait on one.

The pods were pretty cool and comfortable to sleep in. But the locker room was often crowded, cramped, and smelled heavily of body odor from the other occupants, specifically the men’s locker room. Aside from the smells and odors, the pods provided a unique and memorable sleeping experience in Tokyo.

Staff was rude, the bathrooms/locker room in the basement were extremely over crowded and didn't fit my friend's luggage - she had to store it with the front staff which was super inconvenient any time she needed anything. The toilets on the sleeping level didn't have soap, which is especially gross in a very crowded setting! The beds were not beds... More like a very thin camping style mat over hard plastic. Ditto with the pillows, very hard and uncomfortable. The pods made loud noises all night making it impossible to sleep - was either woken up by hissing/clicking noises (presumably the sleep monitoring equipment?), people walking around/climbing in and out of the pods which shook the entire structure, and there was no sound proofing. The door of the pod is just a thin roller blind that also makes a loud snapping noise whenever someone opens or closes it. Worst sleep ever. Swallowed the cost of our other prepaid nights and booked a proper hotel. You have no access to the hotel or your luggage if you left it there during the afternoon while they clean. Jet lagged and need a nap? Too bad. This is not a facility you have access to 24 hours. Would never ever recommend for international travellers. Only perhaps as a quick one night stop passing through with no luggage.

Very clean sleeping areas/lobby only issue is the showers could be cleaned a little bit better

Bathroom are fairly small. Staff was friendly

Great staff amd great breakfast! Better place to stay in than hotels.

The capsule itself was very clean and is made up each day. I would recommend wearing ear plugs as other customers were quite noisy. The washroom was a bit grubby but that was because of how many were using it .It was also cleaned daily. Great if travelling on a budget. Great location.

Locker room too small, hard to change

Staff were courteous and helpful

We stayed one night.Interesting concept. Clean bed, small space, cant bring luggage upstairs which is understandable. Small locker room area. Cute lobby and neighborhoud. Overall nice experience, for short stay.

I found the pod much more comfortable than expected. I was also grateful that there was space for luggage that was too big to fit in the locker. I did sign up for the sleep report but have not received it. It may take a few days?

Staff very helpful

Sleep pod is simple. Power plug and USB-A charging outlet. Camera looking thing in the sleep pod was curious. Are they watching you sleep? Lockers are small. Could barely fit my luggage. While inexpensive, would probably look for regular hotel room for the space.

Clean and quiet

Ventilation in the capsule is very noisy. Bring noise canceling headset. Locker room/storage space is extremely limited. Won't recommend for ppl with larger suitcases or any suitcase for that matter. Location is fine, near metro station with marunouchi and ginza line