Niseko Grand Hotel

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7.6
/10
Pleasant
358 reviews

What Guests Say About Their Stay

William

10.0
/ 10
Great hotel, but not close to the slopes. There is a frequent shuttle bus if you're ok with that.

Omar

10.0
/ 10
Location was really good. Only about a 7 min walk to subway station. Hotel was amazing. I booked the club floor room, so could have spent zero yen on food for the whole trip if I really wanted to. The bar was absolutely perfect. Cocktails were amazing.

Nolan

10.0
/ 10
The included breakfast was excellent, the staff was great, and the onsen was very nice
In the Area
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412 Niseko, Niseko, Abuta, Hokkaido, Japan, 048-1511

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Niseko Grand Hotel is a hotel is located at Niseko. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Niseko Grand Hotel

412 Niseko, Niseko, Abuta, Hokkaido, Japan, 048-1511
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Lobby 2 Niseko Grand Hotel

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The Charm of Niseko Grand Hotel

For Australian travellers seeking an unforgettable escape to the pristine landscapes of Hokkaido, Japan, the Niseko Grand Hotel stands as a beacon of comfort and convenience. Nestled in the heart of a region renowned for its world-class powder snow and breathtaking natural beauty, this hotel offers a perfect base for both winter sports enthusiasts and summer adventurers. Discover the unique allure of Niseko Grand Hotel, where warm Japanese hospitality meets the expectations of discerning international guests. Rates at Niseko Grand Hotel start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Niseko Grand Hotel

The Niseko Grand Hotel is strategically situated in the vibrant Abuta district of Hokkaido, a location that perfectly balances serene natural surroundings with easy access to local amenities. While specific neighbourhood names might differ from Australian urban centres, think of it as being in a prime spot akin to being near the bustling cafes of Fitzroy or the scenic beauty of the Gold Coast hinterland, offering both tranquility and proximity to adventure. The hotel is conveniently located, providing a gateway to the stunning Niseko United ski resorts and the picturesque Hokkaido countryside. For those relying on public transport, information regarding the nearest train or tram station and its distance from the city centre can be found by contacting the hotel directly. The surrounding atmosphere is one of crisp mountain air and the promise of outdoor exploration, with easy access to hiking trails in summer and world-class ski slopes in winter.

Guest Facilities and Services at Niseko Grand Hotel

Guest facilities at Niseko Grand Hotel are designed to ensure a comfortable and enjoyable stay for all visitors. Understanding the preferences of Australian travellers, the hotel prioritises a welcoming environment. While specific details on breakfast pricing and operating hours are best confirmed directly with the hotel, you can expect a focus on quality and local flavours, potentially including a delightful buffet or à la carte options that cater to diverse tastes, much like the popular smashed-avo offerings or robust coffee culture found back home. The hotel provides essential services such as secure luggage storage, ensuring your belongings are safe while you explore. Complimentary Wi-Fi is available throughout the property, keeping you connected. A helpful 24-hour front desk is on hand to assist with any queries or requests, embodying the attentive service expected from a premier accommodation provider.

Room Information and Stay Experience at Niseko Grand Hotel

The Niseko Grand Hotel offers a range of accommodation options designed to suit various traveller needs. The room types of Niseko Grand Hotel are thoughtfully appointed to provide a sanctuary after a day of exploring. Guests can anticipate clean, well-maintained rooms featuring comfortable bedding, ensuring a restful night's sleep. Modern climate control systems are in place, guaranteeing a pleasant temperature regardless of the season, a crucial aspect for travellers accustomed to reliable air-conditioning and heating. The bathrooms are kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names, exact dimensions in square meters, and precise pricing are best confirmed directly with the hotel, the focus remains on providing a comfortable and functional living space.

Recommended Nearby Dining and Cafes around Niseko Grand Hotel

The culinary landscape surrounding Niseko Grand Hotel is as diverse and appealing as the region itself. While specific restaurant names and exact prices are subject to change and best verified locally, you can expect a vibrant food scene that mirrors the quality and variety found in Australia's own gastronomic hubs. Explore local eateries offering authentic Japanese cuisine, from hearty ramen to delicate sushi. For those who appreciate a good brew and a leisurely start to the day, the area boasts charming cafes that serve excellent coffee and light meals, reminiscent of the beloved brunch spots in Melbourne or Sydney. Whether you're seeking a quick bite or a more elaborate dining experience, the vicinity of Niseko Grand Hotel provides ample opportunities to savour local flavours.

Popular Attractions and Activities near Niseko Grand Hotel

The Abuta area, where Niseko Grand Hotel is located, is a treasure trove of natural beauty and recreational opportunities. For those who love the outdoors, the region offers a wealth of activities year-round. In winter, the world-renowned Niseko United ski resorts beckon with their legendary powder snow, attracting skiers and snowboarders from across the globe. Beyond the slopes, explore the stunning landscapes of the surrounding national parks, perfect for hiking and photography during the warmer months. Visit the serene Lake Toya, known for its picturesque caldera and hot spring resorts. Discover the dramatic volcanic scenery of Mount Usu, offering panoramic views. Experience the local culture at the Rusutsu Resort, which provides entertainment and activities for all ages. For a taste of local history and nature, consider a visit to the Shiraoi Ainu Museum to learn about the indigenous Ainu people. If you are looking for other activities around Niseko Grand Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Niseko Grand Hotel from the Airport

Navigating your journey from the airport to Niseko Grand Hotel is straightforward, with several convenient options available. For those arriving at New Chitose Airport (CTS), the primary gateway to Hokkaido, you have a few choices to consider for your airport transfer service of Niseko Grand Hotel.

  • Airport Link Trains:

    The JR Hokkaido railway network offers efficient train services from New Chitose Airport to various stations. From there, you may need to connect to local transport or arrange onward travel.
  • Airport Shuttle Buses:

    Dedicated airport shuttle buses operate from New Chitose Airport, often providing direct or convenient routes to major tourist areas, including Niseko. This is a popular and cost-effective option.
  • Public Metered Taxis:

    Taxis are readily available at the airport. While a comfortable option, they can be more expensive for longer distances.
  • Rideshare Services:

    General rideshare services can also be a convenient way to reach your destination, offering door-to-door service.

Planning your travel in advance is recommended, especially during peak seasons. For more information on booking your journey, consider exploring options for an Airport transfer service or researching Niseko Grand Hotel airport transfer details closer to your travel date.

Summary of Why You Should Choose Niseko Grand Hotel

Niseko Grand Hotel offers a compelling blend of location, comfort, and service, making it an ideal choice for Australian travellers exploring Hokkaido.

  • Prime Location:

    Situated in the beautiful Abuta district, providing easy access to world-class ski resorts and stunning natural landscapes.
  • Comfortable Accommodation:

    Well-appointed rooms with modern amenities and climate control ensure a pleasant stay.
  • Friendly Service:

    A dedicated team, including a 24-hour front desk, is ready to assist you throughout your visit.
  • Convenient Access:

    Multiple transport options make getting to and from the hotel straightforward.

To ensure you secure your preferred dates and the best rates, it is advisable to check room availability at Niseko Grand Hotel and book Niseko Grand Hotel in advance. Experience the magic of Niseko with a stay that promises comfort and convenience. For your next adventure, consider these options: Book budget hotels in Hokkaido and Easily book domestic and international flights at low prices.

All facilities in Niseko Grand Hotel

Swimming Pool Niseko Grand Hotel
Swimming Pool
Entertainment Facility Niseko Grand Hotel
Entertainment Facility
Fitness Center Niseko Grand Hotel
Fitness Center
Lobby Niseko Grand Hotel
Lobby
Accommodation Services Niseko Grand Hotel
Accommodation Services

General

  • Banquet
  • Microwave (shared)
  • Smoking area
  • Parking

Nearby Facilities

  • Gift shop
  • Shops
  • Laundry

Public Facilities

  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Transportation

  • Ski shuttle

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Train station pickup

Business Facilities

  • Conference rooms

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Niseko Grand Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Apple Pay, PayPay, Merpay, R Pay, and WeChat Pay
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
, This property offers transfers from the train station and bus station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Niseko Grand Hotel
69
Number of floors in Niseko Grand Hotel
5
Another facilities in Niseko Grand Hotel
Banquet, Microwave (shared), Smoking area, Parking, Gift shop

Frequently asked questions about Niseko Grand Hotel

What are available facilities at Niseko Grand Hotel?
There are top facilites at Niseko Grand Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Niseko Grand Hotel?
The standard check-in time at Niseko Grand Hotel is starting from 14:00 - 23:00 while the latest check-out time is at Before 10:00
Does Niseko Grand Hotel provide breakfast?
Yes, Niseko Grand Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Niseko Grand Hotel?
Niseko Grand Hotel has a 3.0-star rating.
How many floors does Niseko Grand Hotel have?
Niseko Grand Hotel has 5.
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Niseko Grand Hotel reviews and ratings

Overall Ratings & Reviews Niseko Grand Hotel

Traveloka (10)
Other sources (348)
7.6
Pleasant
From 348 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

3.0

Service and Facilites

7.6

Sort by
Most Relevant
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Traveller Reviews Niseko Grand Hotel

Number of reviews per page
20
40
Top reviews
Winnie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is dated; however, the outdoor onsen is a great experience. Mr. Y. Onimaru at the Front Desk was very friendly and provided excellence customer services during our stay. The breakfast is a combination of Japanese and western style. It is very yummy. Our original booking was a traditional Japanese room but found out there is no shower/bathing area inside the room which was unexpected. Ms. Sato at the Front Desk helped and moved us to a Japanese/Western room the next day so we had our own shower area and were able to experience sleeping on the tatami. The hotel provides shuttle services to 3 different ski resorts; however, the schedule to and back from Hirafu is very limited (even during peak season). They should consider providing shuttle services the same schedule as going to Annipuli during peak season. Need to take a taxi from Niseko Village back after dinner. It costs USD $40-50 each time. May stay again because of the onsen and breakfast.
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William
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great hotel, but not close to the slopes. There is a frequent shuttle bus if you're ok with that.
Omar
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Location was really good. Only about a 7 min walk to subway station. Hotel was amazing. I booked the club floor room, so could have spent zero yen on food for the whole trip if I really wanted to. The bar was absolutely perfect. Cocktails were amazing.
CHEUK TUNG
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Staff are nice. The service was perfect. We love the onsen and breakfast. Just the furniture are too old and defective, not a classic style but really old. But it is still very good experience as the price is very reasonable.
Bruce
icon-Leisure
Leisure
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The dinners were the same every night wiht little variation. Not good for a week's stay. Facilities are run down.
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Breakfast and onsen were amazing! Clean facility and accommodation.
Nolan
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The included breakfast was excellent, the staff was great, and the onsen was very nice
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

The staff was excellent everywhere you turned….the restaurant staff and food quality was exceptional!
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

This property is not far from the Annapuri Lifts and has regular shuttle busses heading to all the ski slopes! Also, the reason I chose it is the awesome onsen and large outside rotemburo! We were able to combine skiing and onsen enjoyment! Breakfast buffet was very good as well. Good value for the money and super friendly and helpful staff!
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Roshelle Han
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

It's a great location if you plan on skiing/snowboarding in Annupuri or Grand Hirafu area as their free shuttle goes there and back. If you want to eat though, there's only a few options as taxi is limited if you didn't rent a car. They do have free breakfast which is delicious and their dinner buffet sufficed but not for the price of ¥4500/ person. The free onsen is the highlight after a long day at the slopes. The staff are helpful and friendly. Don't expect a free late checkout as you pay more per hour per room rate. They do offer pick up and drop off shuttle to the bus station for Sapporo/CTS airport. All in all, the stay was great for our family of 7.
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Katherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

We actually loved staying here and the food upstairs in the restaurant is excellent. The rooms are comfy and the access to the mixed onsen is excellent. Probably one of our favourite parts. I will say that the shower in the rooms were very average. Plenty of hot water but it’s a very small setup and feels more like a van than a hotel.
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Kevin
icon-
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Amazing. Staff not very friendly, but okay
Shawn
icon-
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

This hotel is definitely dated looking on the exterior and public circulation spaces. But the western rooms were just renovated and are quite nice. The Onsen is fantastic. The breakfast is also great. I kind of forgot it was included in the rate I chose. It’s also great they have a free shuttle. It’s mostly convenient. There’s also a public bus stop at the front door. I’d say location is the main downside for most people. It’s not overly walkable to anywhere without some effort. I might end up there again. It was my first trip to Niseko, so I really didn’t know the layout yet. Now that I’ve got a good feeling for the area I’ll look and see what other options exist closer to the hills/dining options. I definitely dont want to be at a busier resort area like Hirafu, but wouldn’t mind being walkable to Moiwa or Annupuri. Would make choosing when to start or stop skiing easier. Mind you.. that Onsen is great. I no in a couple times a day before breakfast and after skiing. It’s open about 22.5 hours a day.
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steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.
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Gabriele
icon-Business
Business
4.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

The hotel needs a good renovation. Very old and tired. The rooms I booked (Japanese style vs western style) were not respected, and one of the rooms did not have a shower. The onsen is good but too many people using it do not how to behave and really ruin the experience.
Simon
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Great shared onsen
Juan Lorenzo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Incredible open-air bath -- recommend visiting in the winter. Not a lot of areas close by to eat, but accessible via car.
Justin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Loved the Onsen at the hotel. Staff is very welcoming and helpful. Breakfast is great at the hotel. The only downside is the distance to most restaurants. Shuttle service to the ski hills is super convenient and well timed. Would suggest renting a car if you have a group of 4 or more. Great experience though, definitely recommend.
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kade
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Staff. Best onsen
Karly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Property is dated, but onsen and shuttle around the mountain made it a good stay.
Number of reviews per page
20
40

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Others 4 Niseko Grand Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Niseko Grand Hotel

Traveloka (10)
Other sources (348)
7.6
Pleasant
From 348 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

3.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Niseko Grand Hotel

Number of reviews per page
20
40
Top reviews
Winnie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is dated; however, the outdoor onsen is a great experience. Mr. Y. Onimaru at the Front Desk was very friendly and provided excellence customer services during our stay. The breakfast is a combination of Japanese and western style. It is very yummy. Our original booking was a traditional Japanese room but found out there is no shower/bathing area inside the room which was unexpected. Ms. Sato at the Front Desk helped and moved us to a Japanese/Western room the next day so we had our own shower area and were able to experience sleeping on the tatami. The hotel provides shuttle services to 3 different ski resorts; however, the schedule to and back from Hirafu is very limited (even during peak season). They should consider providing shuttle services the same schedule as going to Annipuli during peak season. Need to take a taxi from Niseko Village back after dinner. It costs USD $40-50 each time. May stay again because of the onsen and breakfast.
Read More
William
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great hotel, but not close to the slopes. There is a frequent shuttle bus if you're ok with that.
Omar
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Location was really good. Only about a 7 min walk to subway station. Hotel was amazing. I booked the club floor room, so could have spent zero yen on food for the whole trip if I really wanted to. The bar was absolutely perfect. Cocktails were amazing.
CHEUK TUNG
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Staff are nice. The service was perfect. We love the onsen and breakfast. Just the furniture are too old and defective, not a classic style but really old. But it is still very good experience as the price is very reasonable.
Bruce
icon-Leisure
Leisure
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The dinners were the same every night wiht little variation. Not good for a week's stay. Facilities are run down.
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Breakfast and onsen were amazing! Clean facility and accommodation.
Nolan
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The included breakfast was excellent, the staff was great, and the onsen was very nice
Michael
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

The staff was excellent everywhere you turned….the restaurant staff and food quality was exceptional!
Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

This property is not far from the Annapuri Lifts and has regular shuttle busses heading to all the ski slopes! Also, the reason I chose it is the awesome onsen and large outside rotemburo! We were able to combine skiing and onsen enjoyment! Breakfast buffet was very good as well. Good value for the money and super friendly and helpful staff!
Read More
Roshelle Han
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

It's a great location if you plan on skiing/snowboarding in Annupuri or Grand Hirafu area as their free shuttle goes there and back. If you want to eat though, there's only a few options as taxi is limited if you didn't rent a car. They do have free breakfast which is delicious and their dinner buffet sufficed but not for the price of ¥4500/ person. The free onsen is the highlight after a long day at the slopes. The staff are helpful and friendly. Don't expect a free late checkout as you pay more per hour per room rate. They do offer pick up and drop off shuttle to the bus station for Sapporo/CTS airport. All in all, the stay was great for our family of 7.
Read More
Katherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

We actually loved staying here and the food upstairs in the restaurant is excellent. The rooms are comfy and the access to the mixed onsen is excellent. Probably one of our favourite parts. I will say that the shower in the rooms were very average. Plenty of hot water but it’s a very small setup and feels more like a van than a hotel.
Read More
Kevin
icon-
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Amazing. Staff not very friendly, but okay
Shawn
icon-
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

This hotel is definitely dated looking on the exterior and public circulation spaces. But the western rooms were just renovated and are quite nice. The Onsen is fantastic. The breakfast is also great. I kind of forgot it was included in the rate I chose. It’s also great they have a free shuttle. It’s mostly convenient. There’s also a public bus stop at the front door. I’d say location is the main downside for most people. It’s not overly walkable to anywhere without some effort. I might end up there again. It was my first trip to Niseko, so I really didn’t know the layout yet. Now that I’ve got a good feeling for the area I’ll look and see what other options exist closer to the hills/dining options. I definitely dont want to be at a busier resort area like Hirafu, but wouldn’t mind being walkable to Moiwa or Annupuri. Would make choosing when to start or stop skiing easier. Mind you.. that Onsen is great. I no in a couple times a day before breakfast and after skiing. It’s open about 22.5 hours a day.
Read More
steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Clean and comfortable, tea and kimonos in the room, heated toto toilet, great lighting, plenty of space for clothes & luggage in the room. Warm, welcoming staff, English was good and a great Onsen!! Nice to share the outside mineral water lagoon with my husband. Felt like a ski lodge enjoyed all the fellow skiers on the bus to 10 minute drive to Annupuri resort frequent schedule.
Read More
Gabriele
icon-Business
Business
4.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

The hotel needs a good renovation. Very old and tired. The rooms I booked (Japanese style vs western style) were not respected, and one of the rooms did not have a shower. The onsen is good but too many people using it do not how to behave and really ruin the experience.
Simon
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Great shared onsen
Juan Lorenzo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Incredible open-air bath -- recommend visiting in the winter. Not a lot of areas close by to eat, but accessible via car.
Justin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Loved the Onsen at the hotel. Staff is very welcoming and helpful. Breakfast is great at the hotel. The only downside is the distance to most restaurants. Shuttle service to the ski hills is super convenient and well timed. Would suggest renting a car if you have a group of 4 or more. Great experience though, definitely recommend.
Read More
kade
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Staff. Best onsen
Karly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Property is dated, but onsen and shuttle around the mountain made it a good stay.
Number of reviews per page
20
40