Okura Act City Hotel Hamamatsu

Hotels
9.0
/10
Exceptional
963 reviews

What Guests Say About Their Stay

lindsay
10.0
/ 10
Really great hotel excellent location from Train station . Amazing views of the ocean and the city.. walking distance to Hamamatsu Castle… across street from Music Museum… good food close by.. nice city not as busy as Tokyo. Nice reprieve from the chaos.. only thing that would be nice is if they had a pool… to cool off on such a hot day
Robert
10.0
/ 10
It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Keiko
10.0
/ 10
The location is great. It is close to Hamamatsu Station. There are lots of restaurants and shops close by.
In the Area
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111-2 Itaya-machi Chuo-ku, Shizuoka, Hamamatsu-shi, Chubu, Japan, 430-7733

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Okura Act City Hotel Hamamatsu is a hotel in a good neighborhood, which is located at Hamamatsu-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Okura Act City Hotel Hamamatsu

111-2 Itaya-machi Chuo-ku, Shizuoka, Hamamatsu-shi, Chubu, Japan, 430-7733
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Discover More About Okura Act City Hotel Hamamatsu

Location


Okura Act City Hotel Hamamatsu is a hotel in a good neighborhood, which is located at Hamamatsu-shi.

About Okura Act City Hotel Hamamatsu

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Okura Act City Hotel Hamamatsu exclusively for you.

Okura Act City Hotel Hamamatsu is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Okura Act City Hotel Hamamatsu.

All facilities in Okura Act City Hotel Hamamatsu

Others Okura Act City Hotel Hamamatsu
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Wedding service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Reception hall
  • Smoking area
  • Parking (surcharge)

Nearby Facilities

  • Grocery
  • Hair salon

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Okura Act City Hotel Hamamatsu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2000 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Okura Act City Hotel Hamamatsu
322
Number of floors in Okura Act City Hotel Hamamatsu
13
Another facilities in Okura Act City Hotel Hamamatsu
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Wedding service

Frequently asked questions about Okura Act City Hotel Hamamatsu

What are available facilities at Okura Act City Hotel Hamamatsu?
There are top facilites at Okura Act City Hotel Hamamatsu such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Okura Act City Hotel Hamamatsu?
The standard check-in time at Okura Act City Hotel Hamamatsu is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Okura Act City Hotel Hamamatsu provide breakfast?
Yes, Okura Act City Hotel Hamamatsu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Okura Act City Hotel Hamamatsu?
Okura Act City Hotel Hamamatsu has a 4.5-star rating.
How many floors does Okura Act City Hotel Hamamatsu have?
Okura Act City Hotel Hamamatsu has 13.
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Okura Act City Hotel Hamamatsu reviews and ratings

9.0
Exceptional
From 960 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
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Traveller Reviews Okura Act City Hotel Hamamatsu

Number of reviews per page
20
40
Top reviews
lindsay
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really great hotel excellent location from Train station . Amazing views of the ocean and the city.. walking distance to Hamamatsu Castle… across street from Music Museum… good food close by.. nice city not as busy as Tokyo. Nice reprieve from the chaos.. only thing that would be nice is if they had a pool… to cool off on such a hot day
Read More
Corin
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I really like Okura Hotel. It’s super convenient to get to from the station. Has a small mall attached to it and selection of restaurants in close proximity. No real need to go into the centre, unless you want a change of scenery. Frankly speak the hotel is starting to age a little, but it’s still quite grand and the views are exceptional given its size.
Read More
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Tim
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice comfortable Hotel.
Paul
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice location
Kyoko
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

fantastic hospitality and superb location for both business and vacations.
Keiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The location is great. It is close to Hamamatsu Station. There are lots of restaurants and shops close by.
Mark
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This hotel is a Favorite of mine, I have stayed here multiple times over the last 20 + years. I get the feeling the hotel is winding down its position with the closure of the very nice high view bar and recently the closure of their excellent 25m exercise pool, the loss of this exercise pool is very very disappointing. Not proper explaintion for closure was given
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Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice clean property, but had expected there to be a fitness area and swimming pool due to photos on the listing and on the hotel's website. Unfortunately, the pool and fitness centre have been shut down with no sign of it re-opening in the future. The views from the property were stunning though!
John
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Okura, built as a high class hotel, is at the stage of decline. Some restaurants are not opened according to schedule. The facilities looks deserted. Very few staff can communicate in English.
Sherry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The staff at the hotel were excellent. We were able to drop off our luggage in 5 minutes. When we finally checked in they were professional and tried hard to speak English. There is a Family mart attached to the hotel which was very convenient.
Sato
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good
Tim
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Very nice hotel The views are excellent.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Okura is an elegant and classic hotel situated centrally next to Hamamatsu station. The location is very convenient to nearby dining options. Currently there is construction going on so some of the restaurants are inaccessible. I would recommend to the management to consider improving the skills of the concierge/bell desk staff to assist international guests also.
Read More
Edward
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great location!
Zander
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Best hotel in Hamamatsu City!
James
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent hotel very close to the station
Kacy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
Dale
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Andy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
Number of reviews per page
20
40

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Others 4 Okura Act City Hotel Hamamatsu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 960 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Okura Act City Hotel Hamamatsu

Number of reviews per page
20
40
Top reviews
lindsay
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Really great hotel excellent location from Train station . Amazing views of the ocean and the city.. walking distance to Hamamatsu Castle… across street from Music Museum… good food close by.. nice city not as busy as Tokyo. Nice reprieve from the chaos.. only thing that would be nice is if they had a pool… to cool off on such a hot day
Read More
Corin
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I really like Okura Hotel. It’s super convenient to get to from the station. Has a small mall attached to it and selection of restaurants in close proximity. No real need to go into the centre, unless you want a change of scenery. Frankly speak the hotel is starting to age a little, but it’s still quite grand and the views are exceptional given its size.
Read More
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Tim
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice comfortable Hotel.
Paul
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice location
Kyoko
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

fantastic hospitality and superb location for both business and vacations.
Keiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The location is great. It is close to Hamamatsu Station. There are lots of restaurants and shops close by.
Mark
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This hotel is a Favorite of mine, I have stayed here multiple times over the last 20 + years. I get the feeling the hotel is winding down its position with the closure of the very nice high view bar and recently the closure of their excellent 25m exercise pool, the loss of this exercise pool is very very disappointing. Not proper explaintion for closure was given
Read More
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice clean property, but had expected there to be a fitness area and swimming pool due to photos on the listing and on the hotel's website. Unfortunately, the pool and fitness centre have been shut down with no sign of it re-opening in the future. The views from the property were stunning though!
John
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Okura, built as a high class hotel, is at the stage of decline. Some restaurants are not opened according to schedule. The facilities looks deserted. Very few staff can communicate in English.
Sherry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The staff at the hotel were excellent. We were able to drop off our luggage in 5 minutes. When we finally checked in they were professional and tried hard to speak English. There is a Family mart attached to the hotel which was very convenient.
Sato
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good
Tim
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Very nice hotel The views are excellent.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Okura is an elegant and classic hotel situated centrally next to Hamamatsu station. The location is very convenient to nearby dining options. Currently there is construction going on so some of the restaurants are inaccessible. I would recommend to the management to consider improving the skills of the concierge/bell desk staff to assist international guests also.
Read More
Edward
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great location!
Zander
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Best hotel in Hamamatsu City!
James
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent hotel very close to the station
Kacy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
Dale
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Andy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
Number of reviews per page
20
40