Park Hyatt Tokyo

Hotels
9.5
/10
Exceptional
924 reviews

What Guests Say About Their Stay

Yong

10.0
/ 10
A great place and rare roomy in a city like Tokyo, only thing is you might need to walk a bit everyday if you need to ride subways on daily basis, they do have shuttle services every 30min. But sometimes you would rather walk instead of waiting. However, that isn’t much of a problem. Staff are always nice and courteous, helpful. Clean room, amazing view to see Mount Fuji from far, when sky clear in the morning, it is beautiful!

Linda

10.0
/ 10
The hotel was impressive. The views stunning. The staff wonderful & amazing. This hotel is the Queen of Tokyo.

John

10.0
/ 10
Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!
In the Area
See Map
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Shinjuku, Kanto, Japan, 163-1055

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Park Hyatt Tokyo is a hotel is located at Shinjuku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Park Hyatt Tokyo

3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Shinjuku, Kanto, Japan, 163-1055
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Discover More About Park Hyatt Tokyo

Discover the Unparalleled Luxury of Park Hyatt Tokyo

When considering a truly exceptional stay in the vibrant heart of Japan's Kanto region, the **Park Hyatt Tokyo** stands out as a beacon of sophisticated luxury and unparalleled service. This iconic hotel offers a unique blend of contemporary design, breathtaking city views, and an atmosphere that promises an unforgettable experience for every guest. Whether you're planning a romantic getaway, a business trip, or a solo adventure, the **Park Hyatt Tokyo** is poised to exceed your expectations. Room rates at **Park Hyatt Tokyo** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Park Hyatt Tokyo Location

Nestled in the dynamic Shinjuku district, the **Park Hyatt Tokyo** offers a prime location that puts you at the centre of Tokyo's exhilarating energy. Shinjuku is renowned for its bustling commercial hub, vibrant entertainment scene, and stunning urban landscapes. The hotel is conveniently situated within walking distance of Shinjuku Station, one of the busiest and most important transport hubs in Tokyo, making it incredibly easy to explore the city and beyond. From Shinjuku Station, you can access numerous train and subway lines, connecting you to iconic areas like Shibuya, Ginza, and Asakusa in mere minutes. The atmosphere surrounding the **Park Hyatt Tokyo** is one of sophisticated urban living, with the hotel itself offering a serene escape from the city's buzz while remaining intimately connected to its pulse. Imagine stepping out and being surrounded by a dazzling array of shops, world-class restaurants, and cultural attractions, all within easy reach.

Park Hyatt Tokyo Facilities & Services

Facilities for guests at **Park Hyatt Tokyo** are designed to cater to every need, ensuring a comfortable and enriching stay. The hotel boasts a range of amenities that blend seamlessly with its luxurious ambiance.
  • A state-of-the-art Fitness Centre, open 24 hours, offering panoramic city views to inspire your workout.
  • The iconic indoor swimming pool, located on the 45th floor, provides a breathtaking backdrop for a refreshing dip. Open daily from 6:00 AM to 10:00 PM.
  • The New York Bar, a legendary spot for evening cocktails and live jazz, offering unparalleled city vistas. Open daily from 5:00 PM to 12:00 AM.
  • The Peak Lounge, perfect for afternoon tea or a light meal, with stunning views of the Tokyo skyline. Open daily from 11:00 AM to 7:00 PM.
  • A dedicated concierge team, available 24 hours, to assist with any requests, from restaurant reservations to tour bookings.
  • Complimentary Wi-Fi is available throughout the hotel.
  • On-site parking is available for guests at a fee of approximately AUD $70 per night.

Park Hyatt Tokyo Room Types

The room types of **Park Hyatt Tokyo** are meticulously designed to offer a sanctuary of comfort and style, each providing a unique perspective of the sprawling metropolis. Guests can choose from a variety of elegantly appointed rooms and suites, all of which are strictly non-smoking.
  • Deluxe Room:

    Offering spacious accommodation with either a King or Twin bed configuration. These rooms provide stunning City Views and feature a luxurious en-suite bathroom with a deep soaking bathtub.
  • Park View Room:

    Similar in size and amenities to the Deluxe Room, but with the added allure of views overlooking the tranquil Shinjuku Gyoen National Garden. These rooms also include a bathtub.
  • Executive Suite:

    A step up in luxury, these suites offer separate living and sleeping areas, ideal for those seeking extra space and privacy. Enjoy expansive City Views and a well-appointed bathroom with a bathtub.
  • Park Suite:

    The pinnacle of luxury, these expansive suites provide unparalleled comfort and breathtaking panoramic views of the city. Featuring a separate living area, a dining space, and a lavish bathroom with a bathtub.
While the **Park Hyatt Tokyo** does not currently offer pet-friendly rooms, the hotel's commitment to a pristine environment ensures a comfortable stay for all guests.

Park Hyatt Tokyo Dining & Restaurants

The culinary journey at **Park Hyatt Tokyo** is as captivating as its views, with a selection of exquisite dining venues that showcase the finest in Japanese and international cuisine.
  • Girandole:

    Experience contemporary French cuisine in an elegant setting. Open for breakfast (7:00 AM - 10:00 AM, approx. AUD $50 per person), lunch (12:00 PM - 2:30 PM, approx. AUD $70 per person), and dinner (6:00 PM - 9:30 PM, approx. AUD $150 per person).
  • Shinjuku:

    Indulge in authentic Japanese dishes, from fresh sushi to traditional tempura. Open for lunch (12:00 PM - 2:30 PM, approx. AUD $60 per person) and dinner (5:30 PM - 9:30 PM, approx. AUD $120 per person).
  • New York Bar:

    Famous for its sophisticated ambiance, live jazz music, and extensive selection of cocktails and fine wines. Open daily from 5:00 PM to 12:00 AM. Small plates are available, with prices ranging from approx. AUD $30 - $60.
  • The Peak Lounge:

    A relaxed setting for artisanal breakfast (7:00 AM - 10:00 AM, approx. AUD $45 per person), afternoon tea (2:00 PM - 5:00 PM, approx. AUD $65 per person), and light refreshments throughout the day. Open daily from 11:00 AM to 7:00 PM.

Park Hyatt Tokyo Nearby Attractions and Activities

The **Park Hyatt Tokyo** is ideally situated to explore the best of Shinjuku and beyond. Here are some must-visit attractions and activities in the vicinity:
  • Shinjuku Gyoen National Garden:

    A stunning oasis of tranquility, this expansive park features three distinct garden styles: English Landscape, French Formal, and Japanese Traditional. It's a perfect escape for a leisurely stroll.
  • Tokyo Metropolitan Government Building:

    Just a short walk from the hotel, this iconic building offers free panoramic observation decks on its 45th floor, providing breathtaking views of Tokyo, and on clear days, even Mount Fuji.
  • Shinjuku Golden Gai:

    A fascinating network of narrow alleys packed with tiny, atmospheric bars and eateries, offering a glimpse into Tokyo's post-war nightlife.
  • Omoide Yokocho (Memory Lane):

    Another atmospheric alleyway filled with small yakitori stalls and izakayas, perfect for experiencing local food and drink culture.
  • Kabukicho:

    Tokyo's largest entertainment and red-light district, known for its vibrant nightlife, cinemas, restaurants, and unique themed cafes.
If you are looking for other activities around **Park Hyatt Tokyo**, check out the best deals on Traveloka: Recommended activities in Tokyo!

How to Get to Park Hyatt Tokyo from the Airport

Navigating your way to the **Park Hyatt Tokyo** from the airport is a straightforward process, with several convenient options available. The primary airports serving Tokyo are Narita International Airport (NRT) and Haneda Airport (HND).
  • Airport Limousine Bus:

    This is a popular and comfortable option. Buses depart regularly from both Narita and Haneda airports directly to major hotels in Shinjuku, including the **Park Hyatt Tokyo**. The journey typically takes 90-120 minutes from Narita and 45-70 minutes from Haneda, with prices ranging from approximately AUD $30 - $40.
  • Narita Express (N'EX) or Keisei Skyliner:

    For a faster train journey from Narita, you can take the Narita Express to Shinjuku Station. From Haneda, the Keikyu Line or Tokyo Monorail can connect you to the city's train network, with a transfer to Shinjuku. Train tickets typically cost between AUD $30 - $50.
  • Taxi:

    Metered airport taxis are readily available at both airports. This is the most convenient option for door-to-door service but also the most expensive, with fares potentially ranging from AUD $150 - $250 depending on traffic and airport.
  • Ride-hailing Service:

    You can also book a ride-hailing service from the airport to the hotel. Prices can vary but are generally comparable to or slightly less than a standard taxi.
  • Hotel Private Airport Transfer:

    For the ultimate in convenience and luxury, the **Park Hyatt Tokyo** can arrange a private airport transfer service for you. This service offers a seamless journey directly to the hotel. You can inquire about rates and book this service through the hotel's concierge or via airport transfer services.

Summary of Why You Should Choose to Stay at Park Hyatt Tokyo

Choosing the **Park Hyatt Tokyo** for your next stay in Kanto guarantees an experience steeped in luxury, comfort, and breathtaking city vistas. The hotel's prime Shinjuku location offers unparalleled access to Tokyo's vibrant attractions, while its world-class facilities and impeccable service ensure a truly memorable visit.
  • Exceptional Views:

    Wake up to stunning panoramas of the Tokyo skyline from your elegantly appointed room.
  • Prime Location:

    Situated in the heart of Shinjuku, with easy access to transport, dining, and entertainment.
  • Luxurious Amenities:

    Enjoy the indoor pool, state-of-the-art fitness centre, and renowned New York Bar.
  • World-Class Dining:

    Savour exquisite Japanese and international cuisine at the hotel's acclaimed restaurants.
  • Unmatched Service:

    Experience the warm and professional hospitality that the Park Hyatt brand is known for.
Discover the best **Room availability at Park Hyatt Tokyo** and secure your unforgettable stay. For seamless **Booking Park Hyatt Tokyo**, consider the convenience and value offered by Traveloka. Book budget hotels in Kanto and explore the diverse accommodation options available. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Park Hyatt Tokyo

Bar, Cafe and Lounge Park Hyatt Tokyo
Bar, Cafe and Lounge
Swimming Pool Park Hyatt Tokyo
Swimming Pool
Entertainment Facility Park Hyatt Tokyo
Entertainment Facility
Fitness Center Park Hyatt Tokyo
Fitness Center
Functional Hall Park Hyatt Tokyo
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Things to Do

  • Shops
  • Romantic proposal packages
  • Spa
  • Health club
  • Library

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Toys
  • Children games

Transportation

  • Bus/truck parking
  • Valet parking

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Parking

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Park Hyatt Tokyo

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Park Hyatt Tokyo
171
Number of floors in Park Hyatt Tokyo
52
Another facilities in Park Hyatt Tokyo
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked questions about Park Hyatt Tokyo

What are available facilities at Park Hyatt Tokyo?
There are top facilites at Park Hyatt Tokyo such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Hyatt Tokyo?
The standard check-in time at Park Hyatt Tokyo is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Park Hyatt Tokyo provide breakfast?
Yes, Park Hyatt Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Park Hyatt Tokyo?
Park Hyatt Tokyo has a 5.0-star rating.
How many floors does Park Hyatt Tokyo have?
Park Hyatt Tokyo has 52.
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Park Hyatt Tokyo reviews and ratings

Overall Ratings & Reviews Park Hyatt Tokyo

Traveloka (2)
Other sources (922)
9.6
Exceptional
From 922 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

8.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Park Hyatt Tokyo

Number of reviews per page
20
40
Top reviews
Yong
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A great place and rare roomy in a city like Tokyo, only thing is you might need to walk a bit everyday if you need to ride subways on daily basis, they do have shuttle services every 30min. But sometimes you would rather walk instead of waiting. However, that isn’t much of a problem. Staff are always nice and courteous, helpful. Clean room, amazing view to see Mount Fuji from far, when sky clear in the morning, it is beautiful!
Read More
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel was impressive. The views stunning. The staff wonderful & amazing. This hotel is the Queen of Tokyo.
John
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.
Lucy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.
Read More
Will
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Lovely hotel. The staff were very friendly and helpful.
Ardeshir
icon-Business
Business
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Attention to details in defining excellence is an understatement of monumental proportions to express what a superb experience staying at park Hyatt Tokyo hotel is.
Edward
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Superior placen to stay in Tokyo
Wang Fung
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Very good
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The view on the 49th floor was unbelievable an the restaurants were very delicious.
Navtej
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!
Simon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.
Jennifer
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Nice.
deborah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Not a good property for turists. Lack of concierge team or staff with local knowledge. I couldbt ger help arranging anything.
Eric
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The hotel was best and the staff was incredible
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Amazing 3 night experience for us - family with two girls at end of Japan trip. Great staff service, excellent breakfast and views like few other hotels in the location. Room for 4 was great in space and amenities albeit sleeping arrangements a bit snug so two adults in a small double and our daughters in a small double and single - I.e. two small doubles and a single to share. New York grill was superb but for a little under £600 the New York strip steak was way under quality expectations, we had three and they were all poor so nothing rogue. Kobe steak was amazing, as was the restaurant and the band. All in all amazing, will go back when refurbished (staff say they are hoping for a start next year - 2024). I guess you want close to perfection at such an iconic hotel.
Read More
Vanessa Marie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Excellent customer service, great location, wonderful views, excellent food, hands down it was an amazing experience from the beginning of our stay until check out, would definitely stay again, exceeded all expectations. Have stayed at high end hotels when traveling and this one did not disappoint in ANYWAY. Traveled with my 2 teenage daughters and toddler.
Read More
Bidisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Excellent in every way!
Carl
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

Very rare I leave a rating but the excellence of this hotel compelled me to do so. From the moment you walk up to the entrance to the moment you leave, they make you feel special and it’s constant. One of the best hotels I have ever stayed in
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Park Hyatt Tokyo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Park Hyatt Tokyo

Traveloka (2)
Other sources (922)
9.6
Exceptional
From 922 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

8.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Park Hyatt Tokyo

Number of reviews per page
20
40
Top reviews
Yong
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A great place and rare roomy in a city like Tokyo, only thing is you might need to walk a bit everyday if you need to ride subways on daily basis, they do have shuttle services every 30min. But sometimes you would rather walk instead of waiting. However, that isn’t much of a problem. Staff are always nice and courteous, helpful. Clean room, amazing view to see Mount Fuji from far, when sky clear in the morning, it is beautiful!
Read More
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel was impressive. The views stunning. The staff wonderful & amazing. This hotel is the Queen of Tokyo.
John
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.
Lucy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.
Read More
Will
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Lovely hotel. The staff were very friendly and helpful.
Ardeshir
icon-Business
Business
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Attention to details in defining excellence is an understatement of monumental proportions to express what a superb experience staying at park Hyatt Tokyo hotel is.
Edward
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Superior placen to stay in Tokyo
Wang Fung
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

Very good
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The view on the 49th floor was unbelievable an the restaurants were very delicious.
Navtej
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!
Simon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.
Jennifer
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Nice.
deborah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Not a good property for turists. Lack of concierge team or staff with local knowledge. I couldbt ger help arranging anything.
Eric
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The hotel was best and the staff was incredible
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Amazing 3 night experience for us - family with two girls at end of Japan trip. Great staff service, excellent breakfast and views like few other hotels in the location. Room for 4 was great in space and amenities albeit sleeping arrangements a bit snug so two adults in a small double and our daughters in a small double and single - I.e. two small doubles and a single to share. New York grill was superb but for a little under £600 the New York strip steak was way under quality expectations, we had three and they were all poor so nothing rogue. Kobe steak was amazing, as was the restaurant and the band. All in all amazing, will go back when refurbished (staff say they are hoping for a start next year - 2024). I guess you want close to perfection at such an iconic hotel.
Read More
Vanessa Marie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Excellent customer service, great location, wonderful views, excellent food, hands down it was an amazing experience from the beginning of our stay until check out, would definitely stay again, exceeded all expectations. Have stayed at high end hotels when traveling and this one did not disappoint in ANYWAY. Traveled with my 2 teenage daughters and toddler.
Read More
Bidisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Excellent in every way!
Carl
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

Very rare I leave a rating but the excellence of this hotel compelled me to do so. From the moment you walk up to the entrance to the moment you leave, they make you feel special and it’s constant. One of the best hotels I have ever stayed in
Number of reviews per page
20
40