Sapporo Prince Hotel

Club rooms were amazing!

The room is very clean . Service from the front desk was excellent. I particularly thank Amber Antony for his conscientious and tirelessly assistance.

Very happy with my stay. Very clean room. Good urban location. Shuttle bus to train station. Enjoyed some time at the Onsen. Had a lunch at the rooftop restaurant, very good food and service. Lawson next door was very handy. Would stay again.

Everything was good, except there was no vanity mirror and table

Very old, not much in the room

Great location and room is clean

The room was excellent! Very clean and everything was updated. The staff were very kind and the club lounge had a good breakfast.

I checked in on 23 December and arrived at the hotel at around 4:00 p.m. As there was no staff guiding guests at the main entrance upon arrival, I took a luggage trolley myself and loaded our bags. The check-in process went smoothly, and the front desk kindly arranged for a well-dressed gentleman in a suit to assist us with the trolley, for which I was very appreciative. What followed, however, was rather unexpected. We were using the Club Lounge elevator, and after I swiped my card to open the door, I worried the luggage was heavy. Wanting to be helpful, I smiled and held the automatic door open to make it easier for him to pass through. To my surprise, he responded with a look of clear displeasure and waved me away. I was momentarily confused and began wondering if I had done something wrong—when he suddenly shouted, “Go!” I was genuinely startled. I turned around and hurried away out of fear. Even now, I still cannot understand what I did to provoke such a reaction. Over the following days, I encountered this gentleman again, and to be honest, I felt quite intimidated. I barely dared to look up when passing him, and it was obvious that he had no desire to see me either. I truly have no idea how I managed to offend him so deeply. It was a strange and unsettling experience. I rarely write such detailed reviews, but this time I felt compelled to share this unusual experience. I did not even have the courage to note down his name, fearing he might shout at me again.

The room was spacious and clean with a nice layout, and the staff were professional and helpful when I needed to use their luggage courier service. The club lounge had a great view and decent complimentary food and drinks. However, the room has no external sound proofing. On the 26th floor you can hear outside traffic, sirens, and even the crosswalk signal beeping. The area is not super walkable in winter snow, though I'm sure it's much easier in warmer weather. Most restaurants or attractions are about a 15-20 minute walk away and feels twice as far in inclement weather.

This is an excellent hotel, slightly off the tourist beaten path, with a quiet and elegant vibe. The rooftop bar has a view of Sapporo that is exquisite. The staff is attentive and helpful. Free shuttle bus to new Chitose airport. Excellent breakfast options. Walking distance to Odori Park and Subway and street cars, this is an excellent choice if you want to stay out of tourist mayhem.

The room was very big, and spacious, beaytiful bathroom large shower , spah bath, heated floorr. Beautifull views. The executive club room was ok for breakfast but evening canapes were very limited and poor for club lounge. Great and very helpfull staff.

Clean room, staff, location all were excellent.

The reception, check-in process, guidance snd recommendations, reservation of a shuttle to the Sapporo Station, knowledge professionalism of staff stood out. Hotel was just a 3 minute walk to the Nishi Juitchome station Subway line that connect to Nanboku and Toho lines at the Odori Station. The tram station is just a minutes walk from the hotel. A very convenient, accessible and excellent hotel.

Just giving the stars for the shuttle bus and the room spaciousness. The rest i don’t really satisfied with the hotel. The single bed is very narrow, we could not sleep well because of that. We need to pay for the onsen and some amenities. Not to mention the location is inconvenient!

Hotel and room is excellent.

The staff were so helpful and the hotel was luxurious

Very clean rooms and friendly staff. Check in and out were very quick and efficient

Nice and good location please stay, I highly recommend, room has been refurbished

Nice and quiet clean room

We love the shuttle driver - very nice and sincere. Staff was very nice and helpful