Sotetsu Fresa Inn Kyoto-Kiyomizu Gojo

Staff was very patient and helpful, the amenities worked wonderfully, and the bed was extremely comfortable. I would love to stay here again.

You might want to consider that the windows are tinted and you won’t be able to open them either. Staying here felt like being in a box since there was no view or fresh air whatsoever.

Brilliant hotel, not a single complaint, everything perfect.

A great place to stay within walking distance of transit and many different sites. There are many amenities and the rooms are clean and spacious.

Perfect spot for our stay in Kyoto. Two train stations nearby and we were surprised how many places were within walking distance. Rooms were big enough for us and our suitcases. Staff were super friendly and helpful

Easy check in and check out, attentive attendance, clean, good amenities. Quiet hotel but yet it location is close to main landmarks in kyoto.

Good location, nice and clean. Self service to amenities like face masks, razors and tooth brushes was awesome

Cozy and convenient

Nice and clean hotel

Well taken care of and I want to stay there again. They make me happy. 🙏

My friend and I loved our hotel. It was close to our activities and subway stations

Staff was friendly and helpful whenever needed.

In our 3 days of stay here our room never got cleaned, neither our towels were changed even though the signs were put outside our room and requested service from reception. We travelled with our 1 y/o so we dealt with diaper & food smell X 3 days. Its no big deal actually, but what totally upset me was when we did our laundry. They only have 3 machines so there was queueing for laundry. I woke up at 5:30 am to make sure no one was there and sure enough I was the only one doing laundry. You can monitor your laundry progress via the TV. When it was about time to pick up our laundry, around 730, I didnt go until about 8 mins after, so 7:38, (I was waiting for husband to get back to our room so he can watch our toddler). When I got to the laundry room someone has already started a new cycle to the machine I used. You cant open the machine until you put the 4 digit codes you set prior to starting your laundry, so I was purely thinking someone mistakenly started a new cycle for our laundry because in my head, Im the only who knows my code. I went to the reception to report it and I was told they can only stop the machine but not able to get our clothes out until drying is finished, which is in another 2 hours. Long story short, the staff took actually out our clothes because another guest reported that my laundry has been sitting in the dryer for >15 mins.Which is not true.It is very upsetting, our laundry has been sitting in the reception the time I went and told nothing about it

In Kyoto, this hotel is one the "5th Ave" while the main shopping district is on the "4th Ave". So it is pretty close to the shopping district, walkable. The hotel is also close to bus stops, subway metro station, and local train station. You can take bus or subway to the main Kyoto station to go to Tokyo or Osaka. The Hotel's breakfast is quite good, and the food items changes on different days, so you can enjoy lots of style of Japanese food.

Staff was very friendly and check in and check out process was easy. Our room was upgraded and it was a little bigger than what we were expecting so that is a plus! They had all the toiletries in the lobby to grab as you needed them. Walking distance to some train stations. My husband and I loved the area and the hotel.

The staff was very helpful, very kind, the rooms were clean and nice, it is a convenient location.

Staff are friendly and helpful, special thanks to female staff 大田. Enjoy the stay. Very clean hotel

The hotel and staff were very friendly. Very close to the train and subway station. Also, around this area you can find great quick restaurants and coffee shops.

A decent hotel in a convenient location

Great staff!