SUPERHOTEL Premier GINZA

We loved this hotel! Having now stayed in 4 different hotels in Japan, we can say this hotel had the best amenities. There is a bar of serums, cleansers, lotions and ointments as well as toiletry items if you forgot yours at home. The pillow "buffet" was wonderful! Loved being able to choose my pillow for firmness and height! The pillows were so nice it made the bed being firmer a nonissue. The staff were very nice and accomodating. We had one night staying at Tokyo Disney and then a second reservation the following day and they were kind enough to hold our large luggage for us and they placed it in our room for our second stay! The onsen is smaller but very clean and serene. We really loved coming back from a long day walking around Tokyo and being able to onsen before bed. The rooms are small and not the most modern, but they are clean and have complimentary water and fresh towels every day. From 5-9PM there are welcome drinks in the lobby as well as 24/7 complimentary coffee and water. There is a station right outside the door and it is 5-10 min walk from Ginza Station. The area is nice and quiet at night and we always felt safe. Would definitely stay here again and recommend!

The location is excellent with station access right in front of the hotel. The room, especially the bathroom is very small - even for a solo traveller. I also don't think it's exceptionally clean - the pillows that I could choose at the front desk smelt funny as did the pyjamas. The welcome bar is a nice touch for people who enjoy drinking alcohol. The sauna is good facility but I unfortunately did not try it. The hotel claims to be eco, but I don't think giving a toothbrush everyday is eco-friendly. I understand it may be because customer toothpaste needs to be replenished, but perhaps supply toothbrush and toothpaste separately at the amenity station. Similarly, the amenity cotton pad and cotton buds being together is wasteful and not eco-friendly for those who only need the cotton bud. The hotel having one lift was annoying - the waiting can be long and I feel sorry for the staff who are unable to work efficiently as they frequently have to wait for an empty lift with no customers.

The hotel is right next to the Asakusa subway station which is super convenient. There are 2 convenient stores at both street corners. 5-minute walk to Starbucks and McDonalds. A ton of local small restaurants within a block or two. The onsite onsen is absolutely our favorite part. We do that daily, even the night we arrived which was about midnight when we went to the onsen. Nothing like a good hot soak after a long flight. The onsen hours are 5pm to 9am. They no longer offer yukata, rather pajama top (gray) and bottom (black)…maybe it’s a winter thing? Onto the parts that need a little improvement. The room is super small which is to be expected; however, we barely have room to turn about. The bathroom, specifically, the bidet, has a funky smell to it. The water pressure is a bit weak. The only elevator (for 14 floors) is slow so if you’re impatient, choose lower floors so you can climb the stairs instead. Overall, we enjoyed our stay. The staff is very helpful and friendly. We might stay here again in the future.

Location location location!

This was the best hotel we stayed in during our trip to Japan. Everything was located conveniently close and train stations were within walking distance. The staff were super friendly and always keen to help out despite the language barrier. The room was small which we were aware of before attending however all we need is a bathroom and bed as we spend little to no time in our room while travelling. The doors of the hotel require your room code if you are entering after midnight which makes it a safe and secure environment, however we never felt unsafe in the Ginza area and had walked the streets at all hours of the night exploring without any issues. I would book and stay here again in a heartbeat.

Very convenient location

Very friendly and helpful staff. Very clean room, very small by European standards, but not by crowded Japanese norms. Breakfast light but good. Welcome drink in evening a nice touch. Good location.

One elevator took ages! Onsen is nice and simple. Room is tiny. But lots of amenities and super walkable. Lawsons on the same block. Would stay here again.

convenient location with subway station next to hotel

Too many restrictive policies of hotel. Inflexible to accommodate customer.

The room was the smallest hotel room I have ever seen for a 3 adult room. Even in the bathroom if you are above 1.80m you cannot move and end up hitting constantly on the walls. The receptionist didn't allow us to go to the room at 14.40 because the check in was 15.00. So we had to wait 20 min for no reason. Overall for the price you pay it is totally not worth it.

Excellent. Staff stored our luggage when we came in early from our flight. When we came back shortly after 3pm to check in, our luggage was already in our room that staff had prepared for us. Onsen was nice. Water and ice machine available on every floor. A bunch of pillow options are available in the lobby for use. I would definitely stay again.

Room was tiny. We can barely move in the room with all our luggage’s.

Digital code, NO ROOM key! Very convenient and comfortable. Definitely come back for our next Japan trip!

Enjoyed our stay. The amenities and staff are top notch. Can’t wait to go back to Tokyo.

Friendly staff and nice amenities. Easy access as the hotel is in front of a subway stop. Would stay here again!

Location, staff and amenities.

Hotel was very nice. Staff are super accomodating for english speakers. Everything was new or just really clean. Onsen was nice as well. Never crowded. Staff gave us umbrellas on a rainy day. Bed was comfy (great pillows). Rooms are on the smaller side but thats expected (still enough for 3 people and a bunch of bags, though walking space was narrow at points).

I love the hotel! It is very close to the stores and the train.

Super!