Tokyu Stay Gotanda

Hotels
8.8
/10
Very Good
966 reviews

What Guests Say About Their Stay

syalwa i. m.
9.4
/ 10
The room is complete with a stove, washing machine, microwave, water heater, frying pan and cooking utensils. Conveniently close to the station. There is a free ice machine, free coffee, very friendly staff. There is a luggage delivery service at the hotel. What is clear is that for me, a Muslim who has a hard time finding halal food, this hotel is very enjoyable because I can cook and there are many supermarkets around it. ♥️♥️♥️
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Firman P.
10.0
/ 10
Good hotel with nice location.
Makoto
10.0
/ 10
Location is good close to the Gotanda station. However, there are so many porn shops and bars around the hotel.
Liane A
10.0
/ 10
The customer service was excellent! They helped call a taxi for us to the airport and always gave us toilet paper when needed and watches our bags all day since check out was 11am and the taxi pick up wasn’t until 4pm!!!
Hide
10.0
/ 10
I loved that the room came equipped with a washer and dryer. Just made me feel like I could stay there long term and feel very comfortable. They also had a smart TV so I could stream my various movies in my spare time. Will definitely stay there again.
In the Area
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Higashi-gotanda 1-12-2, Tokyo, Shinagawa, Kanto, Japan, 141-0022

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Tokyu Stay Gotanda is a hotel in a good neighborhood, which is located at Shinagawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tokyu Stay Gotanda

Higashi-gotanda 1-12-2, Tokyo, Shinagawa, Kanto, Japan, 141-0022
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Discover More About Tokyu Stay Gotanda

Location


Tokyu Stay Gotanda is a hotel in a good neighborhood, which is located at Shinagawa.

About Tokyu Stay Gotanda

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tokyu Stay Gotanda.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Tokyu Stay Gotanda is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Tokyu Stay Gotanda is the right place to stay.

All facilities in Tokyu Stay Gotanda

Others Tokyu Stay Gotanda
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Tokyu Stay Gotanda

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Early check-in is available for a fee (subject to availability)
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Available rooms at Tokyu Stay Gotanda
168
Number of floors in Tokyu Stay Gotanda
12
Another facilities in Tokyu Stay Gotanda
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby

Frequently asked questions about Tokyu Stay Gotanda

What are available facilities at Tokyu Stay Gotanda?
There are top facilites at Tokyu Stay Gotanda such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tokyu Stay Gotanda?
The standard check-in time at Tokyu Stay Gotanda is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
What is the star rating of Tokyu Stay Gotanda?
Tokyu Stay Gotanda has a 3.0-star rating.
How many floors does Tokyu Stay Gotanda have?
Tokyu Stay Gotanda has 12.
How many rooms are available at Tokyu Stay Gotanda?
Tokyu Stay Gotanda has 168.
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Tokyu Stay Gotanda reviews and ratings

Overall Ratings & Reviews Tokyu Stay Gotanda

Traveloka (47)
Other sources (919)
8.8
Very Good
From 919 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveller Reviews Tokyu Stay Gotanda

Number of reviews per page
20
40
Top reviews
Keith
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was small but good. Free coffee and ice machine at the Lobby.
Josef
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location to Gotanda station is great
Tewodros
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and very clean hotel convenient to train station
Yu
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient location and relatively clean. The free coffee and tea is a great touch. Some of the equipment could use some updating like the hairdryer was broken, and the washing machine's drying cycle didn't fully work.
Lei
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is within short walking distance from the train station and a couple of stops from Shibuya and Ginza. It’s more of a self service property with limited staffing.
Makoto
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location is good close to the Gotanda station. However, there are so many porn shops and bars around the hotel.
Liane A
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The customer service was excellent! They helped call a taxi for us to the airport and always gave us toilet paper when needed and watches our bags all day since check out was 11am and the taxi pick up wasn’t until 4pm!!!
Hide
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I loved that the room came equipped with a washer and dryer. Just made me feel like I could stay there long term and feel very comfortable. They also had a smart TV so I could stream my various movies in my spare time. Will definitely stay there again.
RIANNE JAYSON PASCUAL
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Id like to thank the receptionist “Shimizu” for helping me with checkin in. There was a problem with my reservation and she was so patient and very helpful while I contact the customer service of Expedia team. Shimizu and her co worker “Kawaguchico” (Sorry if I heard the name wrong” but both of them were amazing on their jobs 👍
Read More
Robin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Central location to public transportation. 7/11 is right next door. Food options available, I would stay again.
Yee
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Super convenient location and short walk to Gotanda JR which can get you to Shingawa or shibuya in no time. Washer in the room is a big plus!.
??????? - Helen
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location is the best for us. Far enough away from the hu
Julie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The Bad: Personal preference, but the mattress was super firm, almost hard. I didn't ask if there was a mattress topper option available, being that I didn't speak Japanese very well. The "accessibility" option for disabled guests was only a shower chair that they brought up to the room and placed in the tub. I am a little more able-bodied than most wheelchair users, but still had difficulty getting into the tub (height was an issue). The door to the toilet would not accommodate my walker, too narrow, so I had to collapse my walker to get it into the toilet area. The bidet was dripping the whole time, but it did work, so there's that. The bathroom had a slight smell, kind of a musty smell. The "couch" we put the two chairs together to make a couch, was stained, and very hard to sit on for very long. The Good: The staff was very helpful, and welcoming. The location was VERY convenient. The washer/dryer all in one machine with detergent, the mini fridge, cooktop, dishes, made it worth the stay for the use of these things!
Read More
Marcel
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

very aged property, very packed lounge area that barely hold the luggage of coming travellers. Room's furniture is clearly well used, the available service inside the room is great, even a washing machine ON THE ROOM was available. Staff is very kind and friendly though!
Betty
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good location. However, the hotel itself is dated. In particular the bathroom is moldy.
Sara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff was very helpful from check in & check out & helping with sending out our luggage via transit service.
Rosa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It’s a good small hotel next to two different metro lines. Stuff are friendly and nice. Washer/ dryer in the rooms- very convenient!
marisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was small but it had a washer and dryer unit in it which was nice. The proximity to the train station and several restaurants and shops made this property great!
marisa
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The proximity to Gotanda train station was amazing. The room was small but
Marc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location, right next to the Gotanda train station. Comfortable rooms (though small, as is typical of Tokyo hotels). Reasonable rate.
Number of reviews per page
20
40

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Others 4 Tokyu Stay Gotanda

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Tokyu Stay Gotanda

Traveloka (47)
Other sources (919)
8.8
Very Good
From 919 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Tokyu Stay Gotanda

Number of reviews per page
20
40
Top reviews
Keith
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was small but good. Free coffee and ice machine at the Lobby.
Josef
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location to Gotanda station is great
Tewodros
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice and very clean hotel convenient to train station
Yu
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient location and relatively clean. The free coffee and tea is a great touch. Some of the equipment could use some updating like the hairdryer was broken, and the washing machine's drying cycle didn't fully work.
Lei
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is within short walking distance from the train station and a couple of stops from Shibuya and Ginza. It’s more of a self service property with limited staffing.
Makoto
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location is good close to the Gotanda station. However, there are so many porn shops and bars around the hotel.
Liane A
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The customer service was excellent! They helped call a taxi for us to the airport and always gave us toilet paper when needed and watches our bags all day since check out was 11am and the taxi pick up wasn’t until 4pm!!!
Hide
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I loved that the room came equipped with a washer and dryer. Just made me feel like I could stay there long term and feel very comfortable. They also had a smart TV so I could stream my various movies in my spare time. Will definitely stay there again.
RIANNE JAYSON PASCUAL
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Id like to thank the receptionist “Shimizu” for helping me with checkin in. There was a problem with my reservation and she was so patient and very helpful while I contact the customer service of Expedia team. Shimizu and her co worker “Kawaguchico” (Sorry if I heard the name wrong” but both of them were amazing on their jobs 👍
Read More
Robin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Central location to public transportation. 7/11 is right next door. Food options available, I would stay again.
Yee
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Super convenient location and short walk to Gotanda JR which can get you to Shingawa or shibuya in no time. Washer in the room is a big plus!.
??????? - Helen
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location is the best for us. Far enough away from the hu
Julie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The Bad: Personal preference, but the mattress was super firm, almost hard. I didn't ask if there was a mattress topper option available, being that I didn't speak Japanese very well. The "accessibility" option for disabled guests was only a shower chair that they brought up to the room and placed in the tub. I am a little more able-bodied than most wheelchair users, but still had difficulty getting into the tub (height was an issue). The door to the toilet would not accommodate my walker, too narrow, so I had to collapse my walker to get it into the toilet area. The bidet was dripping the whole time, but it did work, so there's that. The bathroom had a slight smell, kind of a musty smell. The "couch" we put the two chairs together to make a couch, was stained, and very hard to sit on for very long. The Good: The staff was very helpful, and welcoming. The location was VERY convenient. The washer/dryer all in one machine with detergent, the mini fridge, cooktop, dishes, made it worth the stay for the use of these things!
Read More
Marcel
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

very aged property, very packed lounge area that barely hold the luggage of coming travellers. Room's furniture is clearly well used, the available service inside the room is great, even a washing machine ON THE ROOM was available. Staff is very kind and friendly though!
Betty
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good location. However, the hotel itself is dated. In particular the bathroom is moldy.
Sara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff was very helpful from check in & check out & helping with sending out our luggage via transit service.
Rosa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It’s a good small hotel next to two different metro lines. Stuff are friendly and nice. Washer/ dryer in the rooms- very convenient!
marisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was small but it had a washer and dryer unit in it which was nice. The proximity to the train station and several restaurants and shops made this property great!
marisa
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The proximity to Gotanda train station was amazing. The room was small but
Marc
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location, right next to the Gotanda train station. Comfortable rooms (though small, as is typical of Tokyo hotels). Reasonable rate.
Number of reviews per page
20
40