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Tsubaki
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8.8
/10
Very Good
86 reviews
What Guests Say About Their Stay
THUY
10.0
/ 10
We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Madeleine
10.0
/ 10
My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium.
Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there!
The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills.
My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
kurt
10.0
/ 10
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
In the Area
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776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 259-0314
Main Facilities
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Parking
WiFi
Elevator
What's around Tsubaki
776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 259-0314
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Discover More About Tsubaki
General
Near Mamoru Shigemitsu Memorial Hall
Location
Located in Yugawara, Tsubaki is in the mountains, within a 5-minute drive of Yugawara Art Museum and Manyo Park. This ryokan is 7.2 mi (11.6 km) from Lake Ashi and 8.7 mi (14.1 km) from Hakone Shrine.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Mamoru Shigemitsu Memorial Hall - 0.1 km / 0.1 mi
Yugawara Art Museum - 2 km / 1.2 mi
Yugawara Tourism Hall - 2.5 km / 1.6 mi
Kogomenoyu - 2.6 km / 1.6 mi
Manyo Park - 2.7 km / 1.7 mi
Gensei no Mori Forest - 9.2 km / 5.7 mi
Hakone Pass Road Station - 9.7 km / 6 mi
Fuji-Hakone-Izu National Park - 9.7 km / 6.1 mi
Hakone Kurakake Golf Course - 10 km / 6.2 mi
Izusan Jinja Shrine - 10.1 km / 6.3 mi
Kibune Shrine - 10.8 km / 6.7 mi
MOA Museum of Art - 11.4 km / 7.1 mi
Hakone Ekiden Museum - 11.5 km / 7.1 mi
Hakone Karakuri Museum - 11.5 km / 7.2 mi
Lake Ashi - 11.6 km / 7.2 mi
The preferred airport for Tsubaki is Haneda Airport (HND) - 112.2 km / 69.7 mi
Facilities
Be sure to enjoy recreational amenities including hot springs and a sauna. This ryokan also features complimentary wireless internet access, shopping on site, and a ballroom.
Business Facilities
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.
Dining
Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 29 air-conditioned rooms featuring refrigerators and minibars. 26-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
All facilities in Tsubaki
Entertainment Facility
Functional Hall
Common Space
Lobby
Accommodation Services
Transportation
- Limited parking
- Valet parking
Things to Do
- Garden
- Sauna
Connectivity
- Free WiFi
General
- Ballroom
- Smoking area
- Parking
Public Facilities
- Safety deposit box
- Elevator
Hotel Services
- Luggage storage
- Newspaper in lobby
Nearby Facilities
- Shops
Accommodation Policy & General Information in Tsubaki
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Not Allowed
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General Information
Popular Facilities | Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 18:00 - to 11:00 |
Available rooms at Tsubaki | 29 |
Number of floors in Tsubaki | 1 |
Another facilities in Tsubaki | Limited parking, Valet parking, Garden, Sauna, Free WiFi |
Frequently asked questions about Tsubaki
What are available facilities at Tsubaki?
There are top facilites at Tsubaki such as Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tsubaki?
The standard check-in time at Tsubaki is starting from 15:00 - 18:00 while the latest check-out time is at Before 11:00
What is the star rating of Tsubaki?
Tsubaki has a 4.0-star rating.
How many floors does Tsubaki have?
Tsubaki has 1.
How many rooms are available at Tsubaki?
Tsubaki has 29.
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Tsubaki reviews and ratings
Overall Ratings & Reviews Tsubaki
Other sources (86)
8.8
Very Good
From 86 reviews
Cleanliness
9.0
Room Comfort
9.0
Location
10.0
Service and Facilites
9.4
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Traveller Reviews Tsubaki
Number of reviews per page
20
40
Top reviews
THUY
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Madeleine
Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium.
Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there!
The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills.
My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
Read More
Benjamin
Leisure Family
2.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
kurt
Leisure Family
10.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Read More
Michael
Friends and Family with Friends
10.0
/10
Reviewed 352 week(s) ago
Hotels.com verified review
Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Ronald
with Friends
10.0
/10
Reviewed 409 week(s) ago
Hotels.com verified review
We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Verified traveler
10.0
/10
Reviewed 439 week(s) ago
Expedia Group verified review
Impeccable stay from the room to the staff, private bath and food
ZHAOQI
with Partner
10.0
/10
Reviewed 440 week(s) ago
Hotels.com verified review
It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
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Joseph P
Family
10.0
/10
Reviewed 444 week(s) ago
Hotels.com verified review
We had an amazing experience and couldn't be happier with the experience. The staff were amazing and the location and the rooms were so perfect. We had amazing food and we had a private onsen as well as access to the public onsen. We had shiatsu massages that were great and very reasonably priced. We had misplace a JR rail pass and the staff went to great efforts in getting it back to us after they discovered it. Great cultural experience and a wonderful stay.
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Verified traveler
4.0
/10
Reviewed 446 week(s) ago
Expedia Group verified review
The staff were wonderful but the hotel itself is very run down and if you’re not used to this type of experience you will be surprised that there is almost no where to sit in your room, yet really nowhere else to go. All of the furniture and furnishings are very run down, the carpets are stained etc. I would not complain but for the very expensive price tag of over $800 US. I was extremely disappointed in the quality of the hotel. In addition, the food had been prepared previously and refrigerated and was nothing to get excited about.
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Verified traveler
Family
6.0
/10
Reviewed 448 week(s) ago
Hotels.com verified review
Very nice service and staff. Food was really terrific and authentic Japanese ryokan experience. Condition was not great - carpet soiled and smelled musty. Location was hard to get to - and not close to anything to walk to
Wolf & Anna
10.0
/10
Reviewed 502 week(s) ago
Expedia Group verified review
Tatami room with private Onsen bath tub a perfect combination. Food & service outstanding.
J. Thomas
10.0
/10
Reviewed 725 week(s) ago
Hotels.com verified review
Tsubaki offers the real deal, with time-honored hospitality that is understated. The serene landscape holds the inn, the inn the healing waters and the waters your grateful body.
Toru
with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
全体的に良かったです。
Ming Ta
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
舒服
Toshiaki
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
老舗料亭旅館ということで、料理が美味しく、例えば、お造りのタレが醤油だけでなく３種のタレであったり、香の物も非常に美味しく細やかな心遣いが素晴らしいです。
食事は、各自の部屋食でご給仕いただく中居さんが常に笑顔で気持ちが癒されました。
歴史が感じられる旧家で落ち着いて安らげました。
kiyohisa
Leisure Family
10.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
施設は古いが、これは致し方ないことであり、いかに清潔に保つかであるが、十分満足できました。
最近の宿はレストランでの食事が多く、部屋食は珍しくなっています。
デザートまでのタイミングは非常に満足できましたが、デザート下げるのが少し遅かったです。
全体的には非常にまんぞくしていますが、唯一泉質については若干劣るかと思いました。（部屋の露天風呂は加水、加温で、循環です）
Benson
10.0
/10
Reviewed 178 week(s) ago
Expedia Group verified review
Excellent food and service
Francia
Leisure with Partner
4.0
/10
Reviewed 183 week(s) ago
Expedia Group verified review
Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto
HIROKO
8.0
/10
Reviewed 247 week(s) ago
Expedia Group verified review
奥湯河原でとても静かにゆっくりと過ごせました！
露天内風呂がついており、大浴場のほか自由に好きな時間に温泉に浸かることができ、お料理の味も美味でてても良かったです。
部屋に設置されている冷蔵庫のドリンク無料サービスやアメニティも一通り揃っており、メイク落としや洗顔・化粧水・乳液が整っていても手ぶらで訪れすことができ、嬉しかったです。
値段が値段なだけにサービスに完璧を求め過ぎてしまったかもしれませんが、お食事をサーブしてくださった仲居さんが提供時間や飲み物の聞き間違いが数回あったので、聞く際にメモをとって確認を行えばよいのに、、、と感じまして、それだけが残念でした。
Number of reviews per page
20
40
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