Search Hotels
See All Photos
Sheraton Astana Hotel
Hotels
9.6
/10
Exceptional
53 reviews
What Guests Say About Their Stay
Natalina M
10.0
/ 10
I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Nikos
10.0
/ 10
Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Natalia
10.0
/ 10
Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
In the Area
See Map
Syganak Street 60/1, Astana Qalasy, Kazakhstan, Z05T6B0
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Sheraton Astana Hotel
Speed up your search by choosing what you need
Price Display
Per room per night (incl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Sheraton Astana Hotel
Discover More Places
Syganak Street 60/1, Astana Qalasy, Kazakhstan, Z05T6B0
Discover More About Sheraton Astana Hotel
Location
Staying at Sheraton Astana Hotel is a good choice when you are visiting Astana.
About Sheraton Astana Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Astana Hotel exclusively for you.
Get precious and unforgettable moment during your stay at Sheraton Astana Hotel.
All facilities in Sheraton Astana Hotel
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Indoor pool
- Health club
- Garden
- Spa
- Shops
Business Facilities
- Meeting facilities
- Meeting rooms
- Business center
Family-friendly Facilities
- Children pool
Food and Drinks
- Breakfast
Transportation
- Valet parking
Connectivity
- Free WiFi
General
- Parking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sheraton Astana Hotel
Important Note
- Fee for cooked-to-order breakfast: approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
- Pet fee: KZT 45000 per accommodation, per stay
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 3:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 11200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton Astana Hotel | 287 |
Number of floors in Sheraton Astana Hotel | 12 |
Another facilities in Sheraton Astana Hotel | Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage |
Frequently asked questions about Sheraton Astana Hotel
What are available facilities at Sheraton Astana Hotel?
There are top facilites at Sheraton Astana Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Astana Hotel?
The standard check-in time at Sheraton Astana Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Astana Hotel provide breakfast?
Yes, Sheraton Astana Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Astana Hotel?
Sheraton Astana Hotel has a 5.0-star rating.
How many floors does Sheraton Astana Hotel have?
Sheraton Astana Hotel has 12.
See All
More Reviews from Other Guests in Sheraton Astana Hotel
Other sources (53)
9.6
Exceptional
From 53 reviews
Cleanliness
9.8
Room Comfort
9.6
Service and Facilites
9.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Sheraton Astana Hotel
Number of reviews per page
20
40
Top reviews
Laura
Business
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
I would not recommend for a business trip. It is very much a family hotel. The spa and pool (I envisaged as a quiet and relaxing space) was full with screaming toddlers, kids with inflatables, using the sauna, and spa facilities as well throughout my stay. It was terrible. After a long flight I was looking forward to chilling in the spa, but it was like a holiday camp on both days.
Read More
Daniil
Business
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Strongly recommend to monitor air temperature in the room
Ilja
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great luxury
Timothy
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Amazing swimming pool and breakfast. Very helpful staff.
Anastasia
Business
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Great hotel! Perfect location
Baurzhan
Leisure
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Very convenient location and clean hotel. Good service.
Bhavin
Friends and Family
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Excellent hotel, best staff and amazing food and beverage options.
Natalina M
Leisure
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Nikos
Leisure
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Veronika
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
A kettle in the room is amazing perk.
Olga
Leisure Family
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Staff is friendly and nice, good location, breakfast is very nice.
Natalia
Leisure Family
10.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Zhongwei
Leisure Family
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
No thanks.
Natalia
Business
10.0
/10
Reviewed 134 week(s) ago
Hotels.com verified review
Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Natalja
10.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
All was good
Ravi M
10.0
/10
Reviewed 151 week(s) ago
Hotels.com verified review
Great value for your money. The rooms are very nice, the food at the restaurants is good and the spa services are of high quality.
Nigel
Business
8.0
/10
Reviewed 178 week(s) ago
Expedia Group verified review
Great except for shower - I found it impossible to get it warm, just hot and cold
Natalie
Business and Leisure
10.0
/10
Reviewed 180 week(s) ago
Expedia Group verified review
I got a very warm reception and an upgrade to Sheraton's apartments (great option). Swimming-pool is olympic size and nice. Central location in the town. Great place!
Anatoliy
Leisure Family
10.0
/10
Reviewed 192 week(s) ago
Expedia Group verified review
Emiliya’s Excellent service and friendly staff. I enjoyed it
Philippe
Business
4.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
The room was very dated, furniture had numerous marks, one outlet did not work in the room. 100+ USD for a three-hour early check-in was charged, definitely not worth it. Sub-par customer service for a sub-par hotel. There are much nicer options in Astana for a similar price point, so I'd advise anyone against the Sheraton.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Astana
About Traveloka
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved