Aqua Resort

Service Apartment
7.4
/10
Pleasant
25 reviews

What Guests Say About Their Stay

Grace

10.0
/ 10
Every thing is good. Just minor comments will be on kitchen facility Please put coffee machine or small kittle to make coffee or tea. The other add small cookware to prepare small meals for kids. Thank you for everything meals

magali

10.0
/ 10
appartement confortable avec quelques réparations qui seraient les bienvenues (reparation du carrelage notamment... certaines dalles sont décollées ). la climatisation est un plus.
See translation

Verified traveler

10.0
/ 10
Nice place for family and friends.Staff are nice and they have the best breakfast.
In the Area
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Diani Beach Road, Gombato Bongwe, Msambweni, Kwale, Kenya

Main Facilities

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Swimming Pool
Parking
WiFi
Staying at Aqua Resort is a good choice when you are visiting Gombato Bongwe.
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What's around Aqua Resort

Diani Beach Road, Gombato Bongwe, Msambweni, Kwale, Kenya
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Exterior Aqua Resort
Exterior 2 Aqua Resort

Discover More About Aqua Resort

General


Near Diani Snake Park

Location


With a stay at Aqua Resort in Diani Beach, you'll be 7.2 mi (11.6 km) from Tiwi Beach and 13 mi (20.8 km) from Shimba Hills National Reserve. This beach aparthotel is 14 mi (22.5 km) from Mombasa Marine National Park and 18.9 mi (30.4 km) from Fort Jesus.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kongo Mosque - 1.7 km / 1.1 mi
Diani Beach - 2.1 km / 1.3 mi
Diani Snake Park - 2.6 km / 1.6 mi
Galu Kinondo Beach - 8.4 km / 5.2 mi
Colobus Conservation - 8.8 km / 5.5 mi
Tiwi Beach - 11.6 km / 7.2 mi
BoraBora Wildlife Park - 13.6 km / 8.4 mi
Kaya Kinondo Sacred Forest - 14.4 km / 9 mi
Chale Beach - 19.9 km / 12.4 mi
Shimba Hills National Reserve - 20.8 km / 13 mi
Mombasa Marine National Park - 22.5 km / 14 mi
Holy Ghost Cathedral - 29.6 km / 18.4 mi
Two Tusks - 30 km / 18.7 mi
Jain Temple - 30.2 km / 18.8 mi
Fort Jesus - 30.4 km / 18.9 mi

The nearest airports are:
Ukunda (UKA) - 4.9 km / 3 mi
Mombasa (MBA-Moi Intl.) - 42.5 km / 26.4 mi

The preferred airport for Aqua Resort is Mombasa (MBA-Moi Intl.).

Facilities


Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and bicycles to rent. Additional amenities at this Mediterranean aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Quench your thirst with your favorite drink at the beach bar. English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 24 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. 36-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Aqua Resort

Bar, Cafe and Lounge Aqua Resort
Bar, Cafe and Lounge
Swimming Pool Aqua Resort
Swimming Pool
Common Space Aqua Resort
Common Space
Exterior Aqua Resort
Exterior
Others Aqua Resort
Others

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • Beach umbrella
  • Health club
  • Garden
  • Beach sun loungers
  • Pool sun loungers

Transportation

  • Airport transfer
  • Bicycle storage
  • Bicycle rental
  • Valet parking

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Concierge

Sports and Recreations

  • Golf cart
  • Golf club
  • Billiard

Food and Drinks

  • Vegetarian meal
  • Breakfast

General

  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Safety deposit box

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Aqua Resort

Check-in/Check-out Time

Check-in:
From 11:00
Check-out:
Before 10:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Property uses a professional cleaning service, Beach nearby, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, No elevators
  • Fee for English breakfast: approximately KES 1000 for adults and KES 700 for children
  • Airport shuttle fee: KES 5000 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: KES 5000 (subject to availability)
  • Electricity fee: KES 350 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 11:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aqua Resort
24
Number of floors in Aqua Resort
3
Another facilities in Aqua Resort
Outdoor pool, Outdoor facilities, Beach umbrella, Health club, Garden

Frequently asked questions about Aqua Resort

What are available facilities at Aqua Resort?
There are top facilites at Aqua Resort such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aqua Resort?
The standard check-in time at Aqua Resort is starting from From 11:00 while the latest check-out time is at Before 10:00
Does Aqua Resort provide breakfast?
Yes, Aqua Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aqua Resort?
Aqua Resort has a 2.5-star rating.
How many floors does Aqua Resort have?
Aqua Resort has 3.
See All

Aqua Resort reviews and ratings

7.4
Pleasant
From 25 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

10.0

Sort by
Most Relevant
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Traveller Reviews Aqua Resort

Number of reviews per page
20
40
Top reviews
Grace
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Every thing is good. Just minor comments will be on kitchen facility Please put coffee machine or small kittle to make coffee or tea. The other add small cookware to prepare small meals for kids. Thank you for everything meals
janine
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

In the online ad it says they have a gym, restaurant and bar. They dont have any of those on site.
Denis
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The apartment was clean, fully furnished kitchen, I can say it was good to stay in Aqua Resort.
Edwin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

everything was great but food, food prep takes quite some time.
Julie-Ann
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Very clean, quiet and friendly staff. Was able to get the shower fixed to have hot water. The only downside was not having street lighting on the road so it would not be the safest to walk around at night. 10 min walk to the beach
andrei
icon-with Partner
with Partner
8.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

The location is pretty good, the way to the ocean is close, but pretty rough. A good store is not within walking distance, but a 3 minute tuk-tuk ride away. The apartment is ok, a bit outdated, but roomy. The pool is spacious, looks outdated but clean, the good part is that there are usually not many people there. The guards at the property are very friendly.
Read More
Abdikarim
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

No food
MATHEW
icon-with Partner
with Partner
2.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

First day … no hot water. Second day I complained. They said a plumber had come and there is hot water. I came back at 3 pm. No hot water. The supposed plumber came again and now found a loose wire. The guy had a bad attitude but got us hot water. Warm shower at 4:30 pm. But in the evening there was no hot water again. Next morning I demanded a room with hot water. I had to wait for over an hour and then the lady came with the apparent owner of the resort. I short Italian guy with really bad body odor. Yuk!! Instead of giving me another room the guy wanted to get a new water heater. In less than an hour. When we left over an hour later the smelly guy was still telling the unskilled plumber what to do. Finally, the last night we had hot water. But the Wi-Fi is ridiculous. Spotty and goes in and out. Look at the photo with their ridiculous explanation. All it takes one guest to watch Netflix and you will have no bandwidth left. Totally ridiculous!!
Read More
Pierre
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

staff very friendly and accommodating, the one bedroom with the balcony facing the sea in general will recommend to visit the location.
Mbugua
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

The stay at Aqua resort was unpleasant. The toilet was emitting a terrible smell from the floor trapping which was repaired the next day. However, the smell subsided for a day, then worsened, this time from the toilet bend connector(see attached picture) which was torn. Other guests in the adjacent apartment complained of the same issue. Upon reporting the issue to the management, they promised to send a plumber the next day but never did throughout the 12 days stay. All this while, the management did not communicate on the status of the repair. Yet, it was simple fix of replacing the toilet bend. The management only offered changing to another apartment on the ground floor which was not better either, as it was noisy due to its proximity to the gate and the parking and with limited privacy. The kitchen facilities are wanting. The cooking pots are old and not fit for purpose (see attached picture). Additionally, the cutlery provided was rusty (see attached picture) the management did not bother to have them cleaned before check in. The internet coverage is patchy and intermittent. There’s no infrastructure to support adequate signal coverage. Yet it blames the network providers as per the placard (see attached picture). The management also failed to address a missing coat from the apartment. I politely notified the management to check whether it was picked by mistake,since its white like the bed linen. To date, I have not heard from the property management.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

Nice place for family and friends.Staff are nice and they have the best breakfast.
Armin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Es ist soweit sauber, Personal ist sehr freundlich und hilfsbereit. Gut gesichert. Reinigungspersonal sollte mehr Tools erhalten, Boden musste sie steinzeitlich auf Knien von Hand reinigen, das sollte mal geändert werden. Pool etwas salzig aber sehr sauber. Ein Tipp für das Management: mit ein kleinen Bär am Pool das bei Hochzeiten geöffnet ist könnte noch etwas Geld dazuverdienen werden 😉
Read More
Markus
icon-
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Gut, ruhig, Zimmer gross genug, 2 Toiletten mit Dusche. Pool sauber Leider war die Küche under Renovation, erst 2 Tage vor Abreise wieder offen. Frühstück für den Preis gut 10 Minuten zu Fuss zum Strand, am Strand Massage und in der Nähe zwei Bar/Restaurants
magali
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

appartement confortable avec quelques réparations qui seraient les bienvenues (reparation du carrelage notamment... certaines dalles sont décollées ). la climatisation est un plus.
THIERRY
icon-with Partner
with Partner
10.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

Sejour tres agréable dans un bel appartement spacieux avec un balcon avec vue sur la mer. Très bel accueil de la responsable qui est a l'écoute de ses client. Bon petit déjeuner servi avec le sourire. Il ne manque que la wifi côté piscine pour rester connecté avec ses amis.
Victor Manuel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

La gente muy amable, desde el personal de seguridad hasta la chica que te limpia la habitación. Esta muy cerca de la playa y la piscina es preciosa. Calidad precio, perfecta.
You’ve read all the top reviews.
Number of reviews per page
20
40

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Exterior 4 Aqua Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 25 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Aqua Resort

Number of reviews per page
20
40
Top reviews
Grace
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Every thing is good. Just minor comments will be on kitchen facility Please put coffee machine or small kittle to make coffee or tea. The other add small cookware to prepare small meals for kids. Thank you for everything meals
janine
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

In the online ad it says they have a gym, restaurant and bar. They dont have any of those on site.
Denis
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The apartment was clean, fully furnished kitchen, I can say it was good to stay in Aqua Resort.
Edwin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

everything was great but food, food prep takes quite some time.
Julie-Ann
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Very clean, quiet and friendly staff. Was able to get the shower fixed to have hot water. The only downside was not having street lighting on the road so it would not be the safest to walk around at night. 10 min walk to the beach
andrei
icon-with Partner
with Partner
8.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

The location is pretty good, the way to the ocean is close, but pretty rough. A good store is not within walking distance, but a 3 minute tuk-tuk ride away. The apartment is ok, a bit outdated, but roomy. The pool is spacious, looks outdated but clean, the good part is that there are usually not many people there. The guards at the property are very friendly.
Read More
Abdikarim
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

No food
MATHEW
icon-with Partner
with Partner
2.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

First day … no hot water. Second day I complained. They said a plumber had come and there is hot water. I came back at 3 pm. No hot water. The supposed plumber came again and now found a loose wire. The guy had a bad attitude but got us hot water. Warm shower at 4:30 pm. But in the evening there was no hot water again. Next morning I demanded a room with hot water. I had to wait for over an hour and then the lady came with the apparent owner of the resort. I short Italian guy with really bad body odor. Yuk!! Instead of giving me another room the guy wanted to get a new water heater. In less than an hour. When we left over an hour later the smelly guy was still telling the unskilled plumber what to do. Finally, the last night we had hot water. But the Wi-Fi is ridiculous. Spotty and goes in and out. Look at the photo with their ridiculous explanation. All it takes one guest to watch Netflix and you will have no bandwidth left. Totally ridiculous!!
Read More
Pierre
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

staff very friendly and accommodating, the one bedroom with the balcony facing the sea in general will recommend to visit the location.
Mbugua
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

The stay at Aqua resort was unpleasant. The toilet was emitting a terrible smell from the floor trapping which was repaired the next day. However, the smell subsided for a day, then worsened, this time from the toilet bend connector(see attached picture) which was torn. Other guests in the adjacent apartment complained of the same issue. Upon reporting the issue to the management, they promised to send a plumber the next day but never did throughout the 12 days stay. All this while, the management did not communicate on the status of the repair. Yet, it was simple fix of replacing the toilet bend. The management only offered changing to another apartment on the ground floor which was not better either, as it was noisy due to its proximity to the gate and the parking and with limited privacy. The kitchen facilities are wanting. The cooking pots are old and not fit for purpose (see attached picture). Additionally, the cutlery provided was rusty (see attached picture) the management did not bother to have them cleaned before check in. The internet coverage is patchy and intermittent. There’s no infrastructure to support adequate signal coverage. Yet it blames the network providers as per the placard (see attached picture). The management also failed to address a missing coat from the apartment. I politely notified the management to check whether it was picked by mistake,since its white like the bed linen. To date, I have not heard from the property management.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

Nice place for family and friends.Staff are nice and they have the best breakfast.
Armin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Es ist soweit sauber, Personal ist sehr freundlich und hilfsbereit. Gut gesichert. Reinigungspersonal sollte mehr Tools erhalten, Boden musste sie steinzeitlich auf Knien von Hand reinigen, das sollte mal geändert werden. Pool etwas salzig aber sehr sauber. Ein Tipp für das Management: mit ein kleinen Bär am Pool das bei Hochzeiten geöffnet ist könnte noch etwas Geld dazuverdienen werden 😉
Read More
Markus
icon-
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Gut, ruhig, Zimmer gross genug, 2 Toiletten mit Dusche. Pool sauber Leider war die Küche under Renovation, erst 2 Tage vor Abreise wieder offen. Frühstück für den Preis gut 10 Minuten zu Fuss zum Strand, am Strand Massage und in der Nähe zwei Bar/Restaurants
magali
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

appartement confortable avec quelques réparations qui seraient les bienvenues (reparation du carrelage notamment... certaines dalles sont décollées ). la climatisation est un plus.
THIERRY
icon-with Partner
with Partner
10.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

Sejour tres agréable dans un bel appartement spacieux avec un balcon avec vue sur la mer. Très bel accueil de la responsable qui est a l'écoute de ses client. Bon petit déjeuner servi avec le sourire. Il ne manque que la wifi côté piscine pour rester connecté avec ses amis.
Victor Manuel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

La gente muy amable, desde el personal de seguridad hasta la chica que te limpia la habitación. Esta muy cerca de la playa y la piscina es preciosa. Calidad precio, perfecta.
You’ve read all the top reviews.
Number of reviews per page
20
40