The Grand Gables

The accommodation upgraded me and gave me a place that was very spacious. The bedroom was great but the living sofa was very dirty with stain and could be better with nice covering. The kitchen had amenities but the only thing lacking was maybe a frying pan and another pot. The TV remote want working properly and couldn’t change channels. My main issue was the temperature of the shower. It was not hot. The receptionist and the security staff were friendly and helpful. The location was great and close to supermarket and Westlands. I appreciate the quite environment a lot.

The place is old and disorganized

When there was a malfunction I. Our apartment, they were quick to change us to an acceptable place.

Not the best place to stay

Everyone was very helpful.

The staff was excellent.

Auper friendly staff allowed me to check in early after an early flight. Massive room, very clean.

Great stay for the week

The room i was in was in need of some updating. After around 5 pm the only person around to discuss property issues with was the security guard. TV cable/satelite system was not working.

Great place to stay in Nairobi, walking distance to the shopping mall. The apartment is spacious and clam.

When you see an old white lady walking her dog in the evening you are in a safe neighborhood

Well kept, clean apartment. We purchased used an electric space heater because there was no heat in the apartment.

Very convenient and quite place. Good price/quality ratio. We had a small 1 bedroom apartment at ground floor and it was well maintained although it was evident it has quite few years. It's safe, quite, nearby there is groceries shop and a cafe'. Uber comes fast. Definitely to recommend.

This is an outstanding place to stay. Definitely stay again!

Great option for a quieter stay but very close to Westlands and NBD! The staff was great and the rooms were beyond spacious with very comfortable amenities. The immediate area had good restaurants and quieter bars, with Westlands nightlife just a short ride away. Highly recommended!

Staff were very helpful and the location was very good for our meetings.

The stay could have been excellent but the watchmen talk loudly early in the morning and this disturbs sleeping clients.

They upgraded our rooms and that was an unexpected and amazing place. It was super!! They treated us like a royal family. Everything was luxurious, it had a quiet environment, and we enjoyed hot baths. We highly recommend this place!!! We'd love to come back again.

Great place in a serene neighbourhood. Functional layout of the apartment with excellent facilities and internet

The staff and general manager were very nice, and if the review were on them, I'd give 5 Stars. However, the review must help potential future guests and here is our experience. 1. Correspondence with the hotel was difficult and responses were not timely. 2 The rooms, especially the bathroom, are in desperate need of upgrades and deep cleaning. 3. There was never anyone at the registration, we got to the hotel, security had to call the manager and then the manager though trying his best to be helpful couldn't