Shah Palace Hotel

Hotels
9.0
/10
Exceptional
50 reviews

What Guests Say About Their Stay

Andrew
10.0
/ 10
I love the quiet location, but only about a five-minute walk from lots of restaurants and bars. Staff was very friendly and helpful.
stephen
10.0
/ 10
Great hotel located near the centre. 5 - 10 mins walk to bars and restaurants. Helpful staff and friendly English spoken
Francois
10.0
/ 10
I really enjoyed my stay!!! Very comfortable room. Nicely located near everything
In the Area
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110 Koenkozova Street, Zhambyl District, Almaty Oblysy, Kazakhstan, 720033

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Shah Palace Hotel is a good choice when you are visiting Zhambyl District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shah Palace Hotel

110 Koenkozova Street, Zhambyl District, Almaty Oblysy, Kazakhstan, 720033
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Discover More About Shah Palace Hotel

Location


Staying at Shah Palace Hotel is a good choice when you are visiting Zhambyl District.

About Shah Palace Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Shah Palace Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shah Palace Hotel exclusively for you.

Shah Palace Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Shah Palace Hotel is the right place to stay.

All facilities in Shah Palace Hotel

Others Shah Palace Hotel
Others

Hotel Services

  • Express check-in
  • Tours
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Business center

Things to Do

  • Sauna

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Shah Palace Hotel

Important Note
  • Airport shuttle fee: USD 15.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shah Palace Hotel
31
Number of floors in Shah Palace Hotel
5
Another facilities in Shah Palace Hotel
Express check-in, Tours, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked questions about Shah Palace Hotel

What are available facilities at Shah Palace Hotel?
There are top facilites at Shah Palace Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shah Palace Hotel?
The standard check-in time at Shah Palace Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shah Palace Hotel provide breakfast?
Yes, Shah Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shah Palace Hotel?
Shah Palace Hotel has a 3.0-star rating.
How many floors does Shah Palace Hotel have?
Shah Palace Hotel has 5.
See All

More Reviews from Other Guests in Shah Palace Hotel

9.0
Exceptional
From 50 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.2

Sort by
Most Relevant
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Traveller Reviews Shah Palace Hotel

Number of reviews per page
20
40
Top reviews
Abdulbosit
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked the room but when I got there they say no room available. I showed my expedia booking confirmation. They said they had system problem. They said if cancel it I will get my refund. It has been 10 days and NO REFUND. I have back n forth emails with expedia team. They also tried but could not get any refund from the hotel management. Please dont book with this hotel. They are liars and never refund your money. If you dont trust me I have also the email screenshots with expedia. Yes, I contacted the hotel but no reply. HORRIBLE.
Read More
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was good. We didn’t explore much
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I love the quiet location, but only about a five-minute walk from lots of restaurants and bars. Staff was very friendly and helpful.
Hakan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very central, walkable to all attractions.
Al Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel. Good location to center of town. Older but clean rooms. Good breakfast.
Verified traveler
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Unfortunately not a good stay. The hotel is divided inti 2 parts family hotel and Turkiye hotel. The whole hotel had a smell of curry and was not clean. Was kept up all night die to a bamging sound. When i called the reception answered by Mr Sun i was advised yes they are aware about the noise as its an issue with the water pump. Unfortunately nothing was done about it. The bed sheets were stained and also the bathroom was full of mould. Thisbreally affected my breathing. Dont be fooled by the low price.
Read More
stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel located near the centre. 5 - 10 mins walk to bars and restaurants. Helpful staff and friendly English spoken
Francois
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I really enjoyed my stay!!! Very comfortable room. Nicely located near everything
Maryam
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Clean hotel. Good location. Basic amenities. Kind staff.
Alexandre
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The 2 ladies at the front desk were very kind and helpful. Thank you
Tolkyn
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It’s good for its price, the staff was very friendly and welcoming. The hotel itself is not a luxury but it’s very comfy and has all of the accommodations including the kettle with the tea, blow dryer, toothbrush with a toothpaste, flippers, and of course anything that is supposed to be included.
Fokhrul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very friendly staff
Shawn
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Great place, wonderful breakfast hall & food. Somewhat walkable to some sights.
Claire
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Friendly staff who spoke good English and very large and comfortable room. Shower was a bit broken and there weren't enough pulg sockets. But it was well equipped otherwise with a fridge, kettle and the air con and WiFi worked well. We also got two complimentary bottles of water and they provided toothbrushes (if you needed them) and robes.
Read More
Jude
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Good place to stay while in Bishkek. Clean room and bathroom with AC and wifi. Breakfast was also really good. Front reception was very professional.
Shahjahan
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Clean hotel and nice breakfast and good staff
Jerry
4.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

The room was small but clean and adequate except there was no hot water.
Chad
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good location. Superb front desk staff, especially Sanjar who helped me find the western bus station and purchased a bus ticket to Almaty. Breakfast selection was decent. Areas of improvement are: 1. Outlet location in the room #2. The road in front of the hotel has deep potholes and full of dirty water after the rain. It was challenging to walk to the main street
Read More
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Easy access to center of city. Clean and comfortable facility with great breakfast. Staff friendly, room big and comfortable. Can't ask for much more.
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Property is in walking distance of many of the sites in Bishkek. Front desk was very friendly. Breakfast was included.
Number of reviews per page
20
40

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Others 4 Shah Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 50 reviews
Cleanliness

9.0

Room Comfort

8.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Shah Palace Hotel

Number of reviews per page
20
40
Top reviews
Abdulbosit
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked the room but when I got there they say no room available. I showed my expedia booking confirmation. They said they had system problem. They said if cancel it I will get my refund. It has been 10 days and NO REFUND. I have back n forth emails with expedia team. They also tried but could not get any refund from the hotel management. Please dont book with this hotel. They are liars and never refund your money. If you dont trust me I have also the email screenshots with expedia. Yes, I contacted the hotel but no reply. HORRIBLE.
Read More
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was good. We didn’t explore much
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I love the quiet location, but only about a five-minute walk from lots of restaurants and bars. Staff was very friendly and helpful.
Hakan
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very central, walkable to all attractions.
Al Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel. Good location to center of town. Older but clean rooms. Good breakfast.
Verified traveler
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Unfortunately not a good stay. The hotel is divided inti 2 parts family hotel and Turkiye hotel. The whole hotel had a smell of curry and was not clean. Was kept up all night die to a bamging sound. When i called the reception answered by Mr Sun i was advised yes they are aware about the noise as its an issue with the water pump. Unfortunately nothing was done about it. The bed sheets were stained and also the bathroom was full of mould. Thisbreally affected my breathing. Dont be fooled by the low price.
Read More
stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel located near the centre. 5 - 10 mins walk to bars and restaurants. Helpful staff and friendly English spoken
Francois
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I really enjoyed my stay!!! Very comfortable room. Nicely located near everything
Maryam
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Clean hotel. Good location. Basic amenities. Kind staff.
Alexandre
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The 2 ladies at the front desk were very kind and helpful. Thank you
Tolkyn
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It’s good for its price, the staff was very friendly and welcoming. The hotel itself is not a luxury but it’s very comfy and has all of the accommodations including the kettle with the tea, blow dryer, toothbrush with a toothpaste, flippers, and of course anything that is supposed to be included.
Fokhrul
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very friendly staff
Shawn
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Great place, wonderful breakfast hall & food. Somewhat walkable to some sights.
Claire
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Friendly staff who spoke good English and very large and comfortable room. Shower was a bit broken and there weren't enough pulg sockets. But it was well equipped otherwise with a fridge, kettle and the air con and WiFi worked well. We also got two complimentary bottles of water and they provided toothbrushes (if you needed them) and robes.
Read More
Jude
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Good place to stay while in Bishkek. Clean room and bathroom with AC and wifi. Breakfast was also really good. Front reception was very professional.
Shahjahan
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Clean hotel and nice breakfast and good staff
Jerry
4.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

The room was small but clean and adequate except there was no hot water.
Chad
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Good location. Superb front desk staff, especially Sanjar who helped me find the western bus station and purchased a bus ticket to Almaty. Breakfast selection was decent. Areas of improvement are: 1. Outlet location in the room #2. The road in front of the hotel has deep potholes and full of dirty water after the rain. It was challenging to walk to the main street
Read More
Timothy
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Easy access to center of city. Clean and comfortable facility with great breakfast. Staff friendly, room big and comfortable. Can't ask for much more.
Kevin
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Property is in walking distance of many of the sites in Bishkek. Front desk was very friendly. Breakfast was included.
Number of reviews per page
20
40