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Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Hotels
8.2
/10
Pleasant
1,017 reviews
What Guests Say About Their Stay
a***h
9.4
/ 10
Great hotel for transit and for experience and airport hospitality. Location just a steps away from departure hall. Clean and spacious room, warm and helpful staff. Check in and check out was smooth. Thanks for your great hospitality.
a***h
9.4
/ 10
Great hotel in KLIA2 terminal. Just steps away from the departure level, friendly staff, clean, and safe environment. Will stay here again.
a***h
9.4
/ 10
A great hotel before my long flight, just inside the terminal. Good hospitality and warm staff, very helpful. Big room and fully equipped room. Will stay here again.
N***r
10.0
/ 10
It was a last moment check-in, but they gave the best service. Highly recommended!
a***h
9.4
/ 10
Hotel in airport. Great hospitality, clean, and warm staff. Check-in was smooth. Clear instructions given. Will stay here again.
In the Area
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Level 2M, Gateway@klia2 (Landside/before immigration clearance), Sepang, Selangor, Malaysia, 64000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
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What's around Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Level 2M, Gateway@klia2 (Landside/before immigration clearance), Sepang, Selangor, Malaysia, 64000
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Discover More About Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Aerotel Kuala Lumpur is a one-of-a-kind book-by-hour airport transit hotel which is poised to offer convenient and comfortable airport accommodation. With a mere 1-minute walk to the Departure Hall, it offers comfy rooms, flexible hourly bookings, selected in-room dining options, powerful hot showers, attentive services with a goal to provide all the comforts of home right at the airport for travellers.
All facilities in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Lobby
Others
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Separate shower and tub
- Shower
- TV
General
- AC
- Connecting rooms
- Family room
- Heater
- Non-smoking room
Public Facilities
- Early check-in
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Nearby Facilities
- ATM/Banking
- Gift shop
- Shops
- Supermarket
Food and Drinks
- Bar
- Cafe
- Dining area
Business Facilities
- Meeting facilities
- Photocopier
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
- Guests are required to provide an estimated check-in time to the property prior to arrival. Please contact hotel at rsvn.mal@plaza-network.com for your flight details. - Dear Valued Guest Kindly be informed that there will be renovation works being carried out on Level 2, within gateway@klia2 (The Mall), from now until 1 March 2020, 10pm to 7am. We will encounter minimal construction work noise in our guestrooms during this time and sincerely apologies for any inconvenience caused. Thank You for your patience and kind understanding. The Management
ALERT: i) Guest with a valid 24-hr PCR or RTK antigen test result to be shown upon check-in. Result must be negative for room stay. ii) Guest without a 24-hr PCR or RTK antigen test result is subject to a self-test upon check-in on site. Kits are available upon check-in.
ALERT: i) Guest with a valid 24-hr PCR or RTK antigen test result to be shown upon check-in. Result must be negative for room stay. ii) Guest without a 24-hr PCR or RTK antigen test result is subject to a self-test upon check-in on site. Kits are available upon check-in.
Pets
Pets are not allowed in the accommodation.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 | 76 |
Another facilities in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 | Cable TV, Desk, Hairdryer, Separate shower and tub, Shower |
Frequently asked questions about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
What are available facilities at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
There are top facilites at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 such as AC, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
The standard check-in time at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has a 4.0-star rating.
How many rooms are available at Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2?
Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 has 76.
Does Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 have parking?
Yes, Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2 does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Overall Ratings & Reviews Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Traveloka (507)
Other sources (510)
7.8
Pleasant
From 510 reviews
Cleanliness
8.8
Room Comfort
8.2
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Number of reviews per page
20
40
Top reviews
Iain
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is actually located in the terminal we used it between 2 Air Asia flights.
Don’t use Google maps from arrivals as it wanted us do a 2.1km walk when we didn’t even have to leave the building!
It was great for 1night, but if we had better flight times it wouldn’t have been needed.
Spencer
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Loud airport noises coming from the back of the room during the night
Serina
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent location close to airport, part of the shopping mall. Plenty of restaurant options
Tara
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
Read More
ranju
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Easy access to the airport, shopping and food area.
Terry
Business with Partner
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Weird moldy smell during random times of day/night. No front desk/security staff on the property at night.
Daily loud construction. View of a big wall. Great location.
Hoong
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Room is very compact as expected. The double bed was right against the wall which made it very uncomfortable and difficult to get out in the middle of the night.
Henry
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
simple and easy
Jonathan
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great place to stay in terminal 2
Vipin
Leisure
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Wen I booked it was showing a attached washroom... but it was a shared common wash room... why I should pay 78 dollars for a shared wash room hotel room
Prince Vishal
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
airport connectivity was good.
can improve by providing food facility
Michael
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
On arrival the guest was warned that shared toilet was unsafe. We upgraded to avoid this. During the night (3am) someone tried to enter the room thru connecting door. It is unsafe to stay here
Monika
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great property! We used this as a day room as we had a long layover in KL. The hotel is literally outside the airport and in the KLIA shopping mall. Easy to access and quick checkin.
The room was large and super comfortable. They give you lots of little extras in the room so you don't need to carry much.
Remember it is part of the Plaza Premium Lounge so if you have access to these lounges, you can grab free food and drink from the lounge.
The train to KL city is literally there and it takes you to straight to the Sentral.
Worked perfectly for us.
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Jason
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great hotel to rest while waiting for your next flight. Will stay again
Ravi
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Nice hotel for a short stay at KLIA T2.
Lunida
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Too noisy for us. Was hard to sleep..
Barrie
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Airport announcements can easily be heard inside rooms.
No kettle
No fridge
Joanne
Friends and Family
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Perfect for quick stay in the airport. Not too noisy and very comfortable. Has everything we need
Ambre
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great option for an easy sleep if you have a long layover
Mark
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Excellent location for KLIA2 and close to KLIA Express.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Traveloka (507)
Other sources (510)
7.8
Pleasant
From 510 reviews
Cleanliness
8.8
Room Comfort
8.2
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
Number of reviews per page
20
40
Top reviews
Iain
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is actually located in the terminal we used it between 2 Air Asia flights.
Don’t use Google maps from arrivals as it wanted us do a 2.1km walk when we didn’t even have to leave the building!
It was great for 1night, but if we had better flight times it wouldn’t have been needed.
Spencer
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Loud airport noises coming from the back of the room during the night
Serina
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent location close to airport, part of the shopping mall. Plenty of restaurant options
Tara
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
Read More
ranju
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Easy access to the airport, shopping and food area.
Terry
Business with Partner
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Weird moldy smell during random times of day/night. No front desk/security staff on the property at night.
Daily loud construction. View of a big wall. Great location.
Hoong
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Room is very compact as expected. The double bed was right against the wall which made it very uncomfortable and difficult to get out in the middle of the night.
Henry
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
simple and easy
Jonathan
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great place to stay in terminal 2
Vipin
Leisure
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Wen I booked it was showing a attached washroom... but it was a shared common wash room... why I should pay 78 dollars for a shared wash room hotel room
Prince Vishal
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
airport connectivity was good.
can improve by providing food facility
Michael
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
On arrival the guest was warned that shared toilet was unsafe. We upgraded to avoid this. During the night (3am) someone tried to enter the room thru connecting door. It is unsafe to stay here
Monika
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great property! We used this as a day room as we had a long layover in KL. The hotel is literally outside the airport and in the KLIA shopping mall. Easy to access and quick checkin.
The room was large and super comfortable. They give you lots of little extras in the room so you don't need to carry much.
Remember it is part of the Plaza Premium Lounge so if you have access to these lounges, you can grab free food and drink from the lounge.
The train to KL city is literally there and it takes you to straight to the Sentral.
Worked perfectly for us.
Read More
Jason
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great hotel to rest while waiting for your next flight. Will stay again
Ravi
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Nice hotel for a short stay at KLIA T2.
Lunida
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Too noisy for us. Was hard to sleep..
Barrie
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Airport announcements can easily be heard inside rooms.
No kettle
No fridge
Joanne
Friends and Family
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Perfect for quick stay in the airport. Not too noisy and very comfortable. Has everything we need
Ambre
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great option for an easy sleep if you have a long layover
Mark
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Excellent location for KLIA2 and close to KLIA Express.
Number of reviews per page
20
40