What do past guests say about Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur?

Traveloka users who have stayed at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur have praised its Cleanliness, Room Comfort, Service and Facilites.

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Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

Name: Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur
Address: 172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100, 172 Jalan Imbi, Kuala Lumpur, 55100, Malaysia
Rating: 8.1

Hotels

8.1

/10

Very Good

274 reviews

What Guests Say About Their Stay

Agus H.

10.0

/ 10

I really enjoy staying at this hotel and would definitely come back the moment I re-visit Kuala Lumpur. Comfy rooms with great balcony view, complete in-room facilities, delicious menus of breakfast, close to lots of meals and shopping place options, superb cleanliness, and amazing staff services. Special thanks to Adira and Radzi at the reception who made my stay even more memorable.

Andrew

10.0

/ 10

Such a great property in a very convenient location for shopping and dining. The room was large and comfortable. All the staff were professional and helpful especially our Housekeeper Hussin who was so friendly and did such a great job. Breakfast was good. Would recommend to others and would stay here again.

Jenny

10.0

/ 10

Great location. Apartment was spacious. Breakfast plentiful and lots of choice. Only thing missing was a bedside lamp

Alan GOH

10.0

/ 10

Location is fantastic ; 5-minutes walk to Pavilion KL mall and 10-minutes walk to TRX mall. We booked the 2-bedroom (1-Queen + 2-Twin Beds) and was allocated room with bath tub. Unfortunately, the published room with view of KLCC Twin Towers is no longer valid as the said view has been blocked by other buildings !! Even the Twin Tower view is blocked at Level 30 (Swimming Pool) ; refer to the attached photos. Fortunately, we have world class hospitality extended by Mr. Din ; we were offered rooms with City view which were not taken up eventually. The hot breakfast served is good and wide spread. We like the Malay Nasi Lemak, Chinese porridge, and many … no complaint except we thought it will be good that they swop the food menu daily. Overall stay experience is good but we will likely next stay at a premise with good night view of the iconic Twin Tower.

In the Area

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172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur Staying at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

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note: hotel was previously named Dorsett Residences Bukit Bintang at Dorsett Kuala Lumpur

Location

Staying at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur is a good choice when you are visiting Bukit Bintang.

About Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

Have fun with various entertaining facilities for you and the whole family at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur exclusively for you.

Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur.

All facilities in Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

Swimming Pool

Fitness Center

Common Space

Lobby

Bedroom

Public Facilities

Parking
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant

In-room Facilities

Cable TV
Desk
Kitchenette
Microwave
Refrigerator
Shower

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Buffet breakfast

General

AC
Family room
Non-smoking room
Swimming pool

Things to Do

Fitness center
Outdoor pool

Transportation

Limited parking
Secure parking

Hotel Services

Front desk
24-hour Receptionist

Nearby Facilities

Shops
Supermarket

Connectivity

Free WiFi

Accommodation Policy & General Information in Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Anti-Epidemic Measure: COVID-19 Information Your health, safety and well-being have always been our utmost priority at Dorsett Residences Bukit Bintang @Dorsett Kuala Lumpur. Rest assured, our team has been closely monitoring the evolving global impact of the novel Coronavirus (COVID-19) and strictly adhering to the safety measure guidelines by the Minister of Health (MOH) Malaysia and World Health Organization (WHO) with additional measures implemented to ensure your safety and well-being are taken care of during your upcoming stay with us. Please click the link below for further updates on the actions we have taken in response to the outbreak. https://www.dorsetthotels.com/en/dorsett-kuala-lumpur/dorsett-hospitality-international-takes-strict-preventive-anti-epidemic-measures-dorsett-and-silka-hotels-in-malaysia-and-singapore-adopts-strategies.html We’d like to once again thank you for your trust and support you have in us and we look forward to welcoming you back to Dorsett Residences Bukit Bintang @Dorsett Kuala Lumpur soonest! Check in time : 3pm onwards Check out time : before 11am Self-Parking charges : RM 10 nett per entry Valet Parking charges : RM 30 nett per entry
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Additional Policy

Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in. Please check with the hotel upon arrival regarding these taxes.

Anti-Epidemic Measure:
COVID-19 Information

Your health, safety and well-being have always been our utmost priority at Dorsett Residences Bukit Bintang @Dorsett Kuala Lumpur. Rest assured, our team has been closely monitoring the evolving global impact of the novel Coronavirus (COVID-19) and strictly adhering to the safety measure guidelines by the Minister of Health (MOH) Malaysia and World Health Organization (WHO) with additional measures implemented to ensure your safety and well-being are taken care of during your upcoming stay with us.

Please click the link below for further updates on the actions we have taken in response to the outbreak.

https://www.dorsetthotels.com/en/dorsett-kuala-lumpur/dorsett-hospitality-international-takes-strict-preventive-anti-epidemic-measures-dorsett-and-silka-hotels-in-malaysia-and-singapore-adopts-strategies.html

We’d like to once again thank you for your trust and support you have in us and we look forward to welcoming you back to Dorsett Residences Bukit Bintang @Dorsett Kuala Lumpur soonest!

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur	52
Number of floors in Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur	30
Another facilities in Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur	Breakfast restaurant, Dinner restaurant, Lunch restaurant, Cable TV, Desk

Frequently asked questions about Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

What are available facilities at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur?

There are top facilites at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur?

The standard check-in time at Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur provide breakfast?

Yes, Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur?

Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur has a 4.0-star rating.

How many floors does Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur have?

Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur has 30.

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Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur reviews and ratings

Overall Ratings & Reviews Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

Traveloka (55)

Other sources (219)

8.0

Very Good

From 219 reviews

Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

7.8

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Traveller Reviews Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

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Top reviews

tonderai

Friends and Family

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Firstly the manager on duty today at check out was not very friendly. A few days ago he wouldnt acknowledge a pay pass for breakfast. Communication was not the best. Secondly the manager at the bar on Thursday was very impolite and not friendly. The apartment was okay but they could do better with white nice towels not blue.

peik l

Friends and Family

6.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Mixed experience - Good location and staff but need improvements - Our stay at this residence unit was mostly as expected, with some positives but also a few issues that need attention. The good: Great location, is conveniently situated, making it easy to explore the area. Friendly staff, they were very welcoming and helpful throughout our stay. Areas for improvement: Uncomfortable beds, the mattresses were very bumpy, and any movement disturbed the other person. And, we found bed bugs. Poor hygiene, the pillows and towels had a strange smell, suggesting they were not properly cleaned, the 2 bedrooms were very hot even we turned on the AC. No AC at the lobby as well, the main door was always wide open, even the lifts were hot. We hope management takes action to improve these aspects for future guests. Thanks

Andrew

Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Great location. Apartment was spacious. Breakfast plentiful and lots of choice. Only thing missing was a bedside lamp

Quinn

8.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

The location is awesome if you want to walk around the Kuala Lumpur city within MRT mearby

Alan GOH

Friends and Family

10.0

/10

Reviewed 39 week(s) ago

Incredible facilities and value for money!

yolanda

10.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Great location, beautiful apartment, good breakfast buffet

Jacqueline

Friends and Family

8.0

/10

Reviewed 46 week(s) ago

Checked in and we had the booked in the residence's which according to the hotel are privately owned suites that are given to the hotel to rent out. As soon as we got there, we realized that the property was quite dirty. With stains on all furniture, dirty bathrooms, and beds that give you a beating all night. Tried calling the front desk with no answer. Stayed one night but will it be back. Hope fully Expedia can do something about what we paid cause this was not an ok stay.

Clarie

4.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

Property is aged and items are not working well and has sewage stench in the toilet.

Jodie

Business and Leisure Family

2.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

From the time we arrived no one there to help u around we were left in the lobby for over half hour with our bags Our room had no hot water the tv in any rooms didn’t work n the toilet was constantly blocked I hated the stay n the staff will never go bk

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Bedroom 4 Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.