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Heeren By The River
Hotels
7.5
/10
Pleasant
94 reviews
What Guests Say About Their Stay
GAD
10.0
/ 10
was very happy with the hotel and the location , near the water , near the night market ,
Fleur
10.0
/ 10
if you want to be next to Jonker Street and near the red church or Hard Rock the location is perfect. It is a basic shophouse, no lift, safe or fridge but clean and adequate. Mostly quiet with comfortable beds and private shower room. Limited parking but on CCTV and opposite a tourist police station. Great prices and staff were all very friendly and enormously helpful! We took two rooms and would go back again.
Verified traveler
10.0
/ 10
Most of the time is walking around the Town, and it was a great place to stay! close enough to Jonker Street and also all museums
In the Area
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No 7&9, Lorong Hang Jebat, Melaka City Center, Melaka City, Melaka, Malaysia, 75200
Main Facilities
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WiFi
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What's around Heeren By The River
No 7&9, Lorong Hang Jebat, Melaka City Center, Melaka City, Melaka, Malaysia, 75200
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Discover More About Heeren By The River
Location
Heeren By The River is located in area / city Jonker.
About Heeren By The River
Heeren By The River is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Heeren By The River
Others
General
- Smoking area
- Parking
- Terrace
- Rooftop terrace
Hotel Services
- Newspaper in lobby
- Luggage storage
- Multilingual staff
- Concierge
Public Facilities
- Safety deposit box
- Others
Connectivity
- Free WiFi
Accommodation Policy & General Information in Heeren By The River
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Rollaway bed fee: MYR 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: MYR 50.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
There is no front desk at this property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 23:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 14:00 - 23:00 - to 12:00 |
Available rooms at Heeren By The River | 20 |
Another facilities in Heeren By The River | Smoking area, Parking, Terrace, Rooftop terrace, Newspaper in lobby |
Frequently asked questions about Heeren By The River
What are available facilities at Heeren By The River?
There are top facilites at Heeren By The River such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Heeren By The River?
The standard check-in time at Heeren By The River is starting from 14:00 - 23:00 while the latest check-out time is at Before 12:00
What is the star rating of Heeren By The River?
Heeren By The River has a 2.5-star rating.
How many rooms are available at Heeren By The River?
Heeren By The River has 20.
Does Heeren By The River have parking?
Yes, Heeren By The River does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in Heeren By The River
Overall Ratings & Reviews Heeren By The River
Traveloka (18)
Other sources (76)
7.4
Pleasant
From 76 reviews
Cleanliness
7.6
Room Comfort
7.4
Location
9.0
Service and Facilites
7.8
Sort by
Most Relevant
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Traveller Reviews Heeren By The River
Number of reviews per page
20
40
Top reviews
GAD
10.0
/10
Reviewed 304 week(s) ago
Hotels.com verified review
was very happy with the hotel and the location , near the water , near the night market ,
Verified traveler
Leisure
6.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
I was comfortable.
Verified traveler
8.0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
Overall stay was pleasant, except for the super high staircase steps which could hurt my knees when climbing. It was bad building structure to build each staircase step so high up. Also, hotel is rather stingy with their toiletries. They dun provide hand nor face towels nor toothbrushes etc. When I requested for an extra towel, I was told that the next day I could only have 1 new towel change since the today I had 3 towels. Wow....
Read More
Verified traveler
Leisure Family
8.0
/10
Reviewed 344 week(s) ago
Expedia Group verified review
Staff are helpful and friendly, always greet with a big smile 😀
Jennifer
8.0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
Fantastic location. Views of the river. Right opposite the Police Station. Across from Sid's Old English Pub. My suggestion is to upgrade to the best rooms. Standard rooms are a little bland with no views. Would stay again just because its well priced and in an excellent location. One minute walk to Jonker Street.
Brian
6.0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
Friendly and helpful staff.
Nice location with easy access to all must-see places in Melaka.
But run-down property with poor internet connection, low room quality (draining system, cracks and moisture on the wall, damp room, dull light)
Verified traveler
8.0
/10
Reviewed 370 week(s) ago
Hotels.com verified review
Average. Water pressure weak for bathing.
Kalbana
2.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
The room was stuffy, air conditioner not working makes the situation even worse. The night staff didn’t believe the ac wasnt working without even checking it himself. Manage to change to a different room anyways. Next day during checkout, the receptionist told us that we havent paid for the room when actually expedia has collected our payments. During the arguement i showed the receptionist our prove of payment, suddenly she change her claims that it was only the rm2 tax wasnt paid yet. I wouldn’t recommend anyone staying at this place.
Read More
Low
8.0
/10
Reviewed 385 week(s) ago
Expedia Group verified review
Overall a very good stay.
+ : Strategic location, very near to Jonker Street.
- : Unstable water pressure.
Syafiq
4.0
/10
Reviewed 388 week(s) ago
Expedia Group verified review
Toilet pipe and shower need go fix..room 303
Nice room...
Strategic location
Friendly staff
Nice view
Azrrik
6.0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
The place is a bit run down for the price. The biggest turn off is the water dispenser in the lobby with the sign "STAFF ONLY". Really? You won't let your guests refill their water bottles in the lobby of the hotel they're staying in?! The bathroom sink leaked. The wifi simply stopped working from 12am - 8am. The water pressure in the shower varies from medium to dripping. On the plus side, the location is great and the air conditioning is cold.
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Nur Rena
8.0
/10
Reviewed 403 week(s) ago
Hotels.com verified review
Good location, friendly staff, spacious room but limited parking space.
vas
4.0
/10
Reviewed 412 week(s) ago
Expedia Group verified review
stayed here with famil,hotel is in a good location but room floors look dirty and bathrooms cleanliness need to be improved.Room 101 is really musty and room 206 has clogged bathroom drain.they need to upgarded the floor boards in room 206 which is broken.
Jacqueline
8.0
/10
Reviewed 413 week(s) ago
Hotels.com verified review
For the price you pay, it is as good as it gets. Comfortable with basic needs covered. No in-room coffee/tea facility. No lifts/elevators either. So be prepared to walk up to flights of stairs if your room is on the second floor. If you're planning to drive there, parking is limited. Great location though for shopping on Jonker Street. Excellent pub called Sid's just across the road. Short walk to historical Stadhuys and the Fort.
Read More
Vas
6.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
really bad
1)room 101 is super mouldy and musty with poor ventilation and had me sneezing.
2) overall cleanliness for bathroom and floors can be improved further.
3) room 206 floorboards are broken and bathroom water doesn't drain and forms a puddle.
5)limited parking
6) no breakfast
really good
1)excellent location
2)excellent staff
Read More
Darren
6.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Good location, clean room
Difficult for parking if not reserved in advance (20 rooms, 8 spots)
Toilet floor is rough, weird to touch on feet
CL
8.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Strategic location. Walking distance to places of interest. Just few step away from H&M, Jonker Walk, hard rock cafe.
Room is nice, simple and clean. Staff were friendly and helpful. Would come back again
Ng
8.0
/10
Reviewed 416 week(s) ago
Hotels.com verified review
The stay was good, staff is friendly n helpful. Check in was fast. Hotel cleanliness is good and everything work well in my room. The only problem is the steps up to the rooms which is steep. Guests with knee problems and heavy luggage is going to struggle up. Can they improve on it? Overall it's a good stay.
Carmen
8.0
/10
Reviewed 418 week(s) ago
Hotels.com verified review
This is a place close to everything, ideal if you are in Malacca for a short stay, planning to see as much as possible. Nice, clean, decent, not too fancy.
Verified traveler
6.0
/10
Reviewed 421 week(s) ago
Hotels.com verified review
The hotel is located conveniently at the heart of jonker street. It is very accessible to the local attractions. However the closet in the room is very old. A clearly visible layer of dust in the closet and there is a slight musty smell. The planks on the floor has not been maintain properly, it is protruded on some parts when you step onto it. Even though the bathroom is clean, the tap could not close properly and the water kept running.
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Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Heeren By The River
Traveloka (18)
Other sources (76)
7.4
Pleasant
From 76 reviews
Cleanliness
7.6
Room Comfort
7.4
Location
9.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Heeren By The River
Number of reviews per page
20
40
Top reviews
GAD
10.0
/10
Reviewed 304 week(s) ago
Hotels.com verified review
was very happy with the hotel and the location , near the water , near the night market ,
Verified traveler
Leisure
6.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
I was comfortable.
Verified traveler
8.0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
Overall stay was pleasant, except for the super high staircase steps which could hurt my knees when climbing. It was bad building structure to build each staircase step so high up. Also, hotel is rather stingy with their toiletries. They dun provide hand nor face towels nor toothbrushes etc. When I requested for an extra towel, I was told that the next day I could only have 1 new towel change since the today I had 3 towels. Wow....
Read More
Verified traveler
Leisure Family
8.0
/10
Reviewed 344 week(s) ago
Expedia Group verified review
Staff are helpful and friendly, always greet with a big smile 😀
Jennifer
8.0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
Fantastic location. Views of the river. Right opposite the Police Station. Across from Sid's Old English Pub. My suggestion is to upgrade to the best rooms. Standard rooms are a little bland with no views. Would stay again just because its well priced and in an excellent location. One minute walk to Jonker Street.
Brian
6.0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
Friendly and helpful staff.
Nice location with easy access to all must-see places in Melaka.
But run-down property with poor internet connection, low room quality (draining system, cracks and moisture on the wall, damp room, dull light)
Verified traveler
8.0
/10
Reviewed 370 week(s) ago
Hotels.com verified review
Average. Water pressure weak for bathing.
Kalbana
2.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
The room was stuffy, air conditioner not working makes the situation even worse. The night staff didn’t believe the ac wasnt working without even checking it himself. Manage to change to a different room anyways. Next day during checkout, the receptionist told us that we havent paid for the room when actually expedia has collected our payments. During the arguement i showed the receptionist our prove of payment, suddenly she change her claims that it was only the rm2 tax wasnt paid yet. I wouldn’t recommend anyone staying at this place.
Read More
Low
8.0
/10
Reviewed 385 week(s) ago
Expedia Group verified review
Overall a very good stay.
+ : Strategic location, very near to Jonker Street.
- : Unstable water pressure.
Syafiq
4.0
/10
Reviewed 388 week(s) ago
Expedia Group verified review
Toilet pipe and shower need go fix..room 303
Nice room...
Strategic location
Friendly staff
Nice view
Azrrik
6.0
/10
Reviewed 400 week(s) ago
Hotels.com verified review
The place is a bit run down for the price. The biggest turn off is the water dispenser in the lobby with the sign "STAFF ONLY". Really? You won't let your guests refill their water bottles in the lobby of the hotel they're staying in?! The bathroom sink leaked. The wifi simply stopped working from 12am - 8am. The water pressure in the shower varies from medium to dripping. On the plus side, the location is great and the air conditioning is cold.
Read More
Nur Rena
8.0
/10
Reviewed 403 week(s) ago
Hotels.com verified review
Good location, friendly staff, spacious room but limited parking space.
vas
4.0
/10
Reviewed 412 week(s) ago
Expedia Group verified review
stayed here with famil,hotel is in a good location but room floors look dirty and bathrooms cleanliness need to be improved.Room 101 is really musty and room 206 has clogged bathroom drain.they need to upgarded the floor boards in room 206 which is broken.
Jacqueline
8.0
/10
Reviewed 413 week(s) ago
Hotels.com verified review
For the price you pay, it is as good as it gets. Comfortable with basic needs covered. No in-room coffee/tea facility. No lifts/elevators either. So be prepared to walk up to flights of stairs if your room is on the second floor. If you're planning to drive there, parking is limited. Great location though for shopping on Jonker Street. Excellent pub called Sid's just across the road. Short walk to historical Stadhuys and the Fort.
Read More
Vas
6.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
really bad
1)room 101 is super mouldy and musty with poor ventilation and had me sneezing.
2) overall cleanliness for bathroom and floors can be improved further.
3) room 206 floorboards are broken and bathroom water doesn't drain and forms a puddle.
5)limited parking
6) no breakfast
really good
1)excellent location
2)excellent staff
Read More
Darren
6.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Good location, clean room
Difficult for parking if not reserved in advance (20 rooms, 8 spots)
Toilet floor is rough, weird to touch on feet
CL
8.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
Strategic location. Walking distance to places of interest. Just few step away from H&M, Jonker Walk, hard rock cafe.
Room is nice, simple and clean. Staff were friendly and helpful. Would come back again
Ng
8.0
/10
Reviewed 416 week(s) ago
Hotels.com verified review
The stay was good, staff is friendly n helpful. Check in was fast. Hotel cleanliness is good and everything work well in my room. The only problem is the steps up to the rooms which is steep. Guests with knee problems and heavy luggage is going to struggle up. Can they improve on it? Overall it's a good stay.
Carmen
8.0
/10
Reviewed 418 week(s) ago
Hotels.com verified review
This is a place close to everything, ideal if you are in Malacca for a short stay, planning to see as much as possible. Nice, clean, decent, not too fancy.
Verified traveler
6.0
/10
Reviewed 421 week(s) ago
Hotels.com verified review
The hotel is located conveniently at the heart of jonker street. It is very accessible to the local attractions. However the closet in the room is very old. A clearly visible layer of dust in the closet and there is a slight musty smell. The planks on the floor has not been maintain properly, it is protruded on some parts when you step onto it. Even though the bathroom is clean, the tap could not close properly and the water kept running.
Read More
Number of reviews per page
20
40