Hotel Continental Penang

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7.6
/10
Very Good
2,540 reviews

What Guests Say About Their Stay

Distance To City Center (4)

Fitroh M.

9.1
/ 10
Overall is considered spotless and has breakfast.
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NORIHA B. P.

8.5
/ 10
Very comfortable accommodation and very good serviced and very nice hotel view to enjoy with family.
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Muhammad Ikhwanul Ihsan

9.7
/ 10
Good, safe, convenient and affordable
See original

Muneswaren

9.7
/ 10
Great stay. The location is nearby food hotspots.

Tommy S.

9.7
/ 10
A very strategic hotel, bari airport penang me up grab only RM 21 just to the hotel, and adjacent to the hotel in everywhere many restaurants, and not far from the hotel there is a food cord that sells good food,
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In the Area
See Map
5, Penang Road, Georgetown, Pulau Pinang, Penang, Malaysia, 10000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Continental Penang is a hotel is located at Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Continental Penang

5, Penang Road, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
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Lobby Hotel Continental Penang
Lobby 2 Hotel Continental Penang

Discover More About Hotel Continental Penang

The Charm of Hotel Continental Penang

For Australian travellers seeking a comfortable and convenient base in the vibrant heart of Penang, Malaysia, the Hotel Continental Penang offers a compelling choice. This introduction aims to provide you with all the essential information you need to make an informed decision about your stay, focusing on aspects that matter most to those Down Under – from the quality of your room to the ease of getting around and experiencing the local culture. We understand that a great holiday starts with a great hotel, and Hotel Continental Penang is well-positioned to deliver just that.

Location and Transport Accessibility of Hotel Continental Penang

Hotel Continental Penang is strategically situated in the bustling George Town area, a UNESCO World Heritage Site renowned for its rich history, colonial architecture, and incredible street art. Located at 5, Penang Road, Georgetown, Pulau Pinang, Penang, Malaysia, 10000, the hotel offers excellent accessibility, placing you within easy reach of the city's most captivating attractions. George Town's city centre is just a short distance away, making it incredibly convenient for exploring on foot. For those arriving from further afield, the nearest airport transit link is readily accessible, and the area is well-served by public transport options, ensuring you can navigate Penang with ease. The neighbourhood itself is a delightful mix of heritage buildings, vibrant local cafes perfect for your morning coffee fix, and bustling markets that come alive throughout the week. You'll find yourself immersed in the authentic Penang experience from the moment you step outside.

Guest Facilities and Services at Hotel Continental Penang

Guest facilities at Hotel Continental Penang are designed to enhance your stay and cater to the needs of modern travellers. Understanding the importance of comfort and convenience, the hotel provides essential amenities that align with what Australian travellers typically look for. You can expect a welcoming atmosphere with a helpful 24-hour front desk, ready to assist with any queries you may have. For those who enjoy starting their day with a good breakfast or a strong coffee, the hotel offers dining options that aim to satisfy. Free Wi-Fi is available, keeping you connected throughout your visit. Secure luggage storage is also provided, allowing you to explore freely without the burden of your bags. While specific operating hours for all services are best confirmed directly, the general availability of these facilities ensures a smooth and enjoyable experience.

Room Information and Stay Experience at Hotel Continental Penang

The Hotel Continental Penang offers a range of rooms designed to provide a comfortable and restful sanctuary after a day of exploring. The Room types of Hotel Continental Penang are varied to suit different traveller needs, ensuring you can find the perfect fit for your stay. Each room is appointed with your comfort in mind, featuring clean and well-maintained spaces. You can anticipate effective climate control systems, ensuring a pleasant temperature regardless of the external weather. The beds are prepared for a good night's sleep, and the bathrooms are kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus remains on providing a clean, comfortable, and refreshing environment for all guests.

Recommended Nearby Dining and Cafes around Hotel Continental Penang

Penang is a culinary paradise, and Hotel Continental Penang places you right in the thick of it. The surrounding George Town area is brimming with incredible dining experiences, from traditional hawker stalls serving up mouth-watering local delicacies to charming cafes offering artisanal coffee and delicious brunch options. You'll find plenty of opportunities to indulge in Penang's famous food scene, with numerous eateries and coffee shops within easy walking distance. Whether you're craving a hearty local breakfast, a quick and tasty lunch, or a delightful dinner, the vibrant culinary landscape around the hotel ensures you'll never be short of options. The proximity to these diverse food establishments means you can easily explore the authentic flavours of Penang at your own pace.

Popular Attractions and Activities near Hotel Continental Penang

Penang is a treasure trove of cultural, historical, and natural attractions, and Hotel Continental Penang serves as an excellent gateway to them. Within easy reach, you can explore the enchanting streets of George Town, a UNESCO World Heritage Site famous for its colonial architecture and vibrant street art. A visit to the iconic Kek Lok Si Temple, one of the largest Buddhist temples in Southeast Asia, is a must. For breathtaking panoramic views of the island, head up Penang Hill. The serene Tropical Spice Garden offers a lush escape into nature, while the historic Fort Cornwallis provides a glimpse into Penang's colonial past. For those who love the coast, the beaches of Batu Ferringhi offer a relaxing seaside experience. If you are looking for other activities around Hotel Continental Penang, check out the best deals on Traveloka: Recommended activities in Pulau Pinang!

How to Get to Hotel Continental Penang from the Airport

Navigating your journey from the airport to Hotel Continental Penang is straightforward, with several convenient options available. For those arriving at Penang International Airport (PEN), you have a few choices for your airport transfer service. You can opt for the airport link train, which provides a direct and efficient connection to the city centre, from where you can easily connect to local transport. Alternatively, airport shuttle buses are often available and offer a cost-effective way to reach your destination. Metered taxis are readily available at the airport, providing a direct and convenient ride to the hotel. For those who prefer the flexibility of a rideshare service, these are also a popular and accessible option. Understanding how to get to Hotel Continental Penang from the airport ensures a smooth start to your holiday. You can also explore options for an Airport transfer service to pre-book your journey.

Summary of Why You Should Choose Hotel Continental Penang

Hotel Continental Penang stands out as a prime choice for Australian travellers looking for a well-located, comfortable, and convenient stay in Penang. Its key highlights include:

  • Prime Location:

    Situated in the heart of George Town, offering easy access to heritage sites, dining, and local culture.
  • Comfortable Accommodation:

    Rooms are designed for a pleasant stay with essential amenities and effective climate control.
  • Convenient Services:

    A 24-hour front desk and other facilities are available to ensure a hassle-free experience.
  • Excellent Accessibility:

    Well-connected to public transport and easy to reach from the airport.

To secure your ideal dates and experience the best of Penang, it's recommended to

Check room availability at Hotel Continental Penang

. For the best rates and a seamless booking process,

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All facilities in Hotel Continental Penang

Swimming Pool Hotel Continental Penang
Swimming Pool
Functional Hall Hotel Continental Penang
Functional Hall
Lobby Hotel Continental Penang
Lobby
Exterior Hotel Continental Penang
Exterior
Bedroom Hotel Continental Penang
Bedroom

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Bathtub
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops

Transportation

  • Limited parking
  • Car rental
  • Limo or town car service
  • Secure parking

Food and Drinks

  • Restaurant with AC
  • A la carte lunch
  • Buffet breakfast

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Continental Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is included in the room rate and taxes stated herein.
Limited parking only. First come first serve.
From 01 January 2023, In accordance with the Federal Government of Malaysia Gazette Tourism Tax (Rate of Tax) Order 2017, the TTx of RM10.00 nett per room, per night, on all non-Malaysians and foreign passport holders applies. This amount will be collected by the Hotel on behalf of the government upon check-in. All Malaysian Nationals and Permanent Residents are exempted. Please be advised that Tourism Tax is not included in your total room cost.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Continental Penang
231
Number of floors in Hotel Continental Penang
19
Another facilities in Hotel Continental Penang
Banquet, Connecting rooms, Family room, Non-smoking room, Swimming pool

Frequently asked questions about Hotel Continental Penang

What are available facilities at Hotel Continental Penang?
There are top facilites at Hotel Continental Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Continental Penang?
The standard check-in time at Hotel Continental Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Continental Penang provide breakfast?
Yes, Hotel Continental Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Continental Penang?
Hotel Continental Penang has a 3.0-star rating.
How many floors does Hotel Continental Penang have?
Hotel Continental Penang has 19.
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Hotel Continental Penang reviews and ratings

Overall Ratings & Reviews Hotel Continental Penang

Traveloka (1,946)
Other sources (594)
8.0
Very Good
From 1,946 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.3

Location

8.5

Service and Facilites

7.8

People often mention about Hotel Continental Penang
All
Distance to City Center (2)
Accessibility (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Sort by
Most Recent
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Traveller Reviews Hotel Continental Penang

Number of reviews per page
20
40
Customer reviews
f***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.3
/10
Reviewed 16 week(s) ago
The blankets smelled, the bed was hard and itchy. But it was close to everywhere, just a short walk away.
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Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team. Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Comfortable and clean, value for money.
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for your wonderful review and for choosing to stay with us. We are delighted to know that you had an enjoyable experience during your stay. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering excellent service. We look forward to welcoming you back on your next visit.
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
I booked the hotel for weekend stay at very last minutes so the price like double compared to normal rate. There are many shop and food within walking distance. No iron service in room, have to go to upper level at iron room which I wish could be provided in future for comfortability. Swimming pool size and cleanliness is acceptable. No water heater or drinks bottle is provided only water dispenser outside the room. Toilet quite old but clean. I like the partially sea view from the window. Parking is provided but limited, need to verify parking card before leaving. Fast check in but only 1 access room card provided although for family room.
Read More
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team. Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
Aziza
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Near city center but limited parking lot
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team. Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
J***n
icon-origin-TRAVELOKA
6.2
/10
Reviewed 55 week(s) ago
The water heater sucks. The room wasn’t comfortable at all
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team. Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
Andi S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 56 week(s) ago
The location is good, near Kimberly Street and Chulia Street for food. Close to the iconic George Town area of Penang. It's just a shame the TV shows are only local TV. And the WiFi signal is not good. And hot water is difficult. Also a bit noisy at night because it's close to the food court which has live music and people singing.
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for your wonderful review and for choosing to stay with us. We are delighted to know that you had an enjoyable experience during your stay. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering excellent service. We look forward to welcoming you back on your next visit.
supriadi a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 109 week(s) ago
The hotel is clean and close to the city center of Gorge Town.
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3 people find it helpful
Pugelwanen
icon-origin-TRAVELOKA
8.5
/10
Reviewed 130 week(s) ago
Easy access to reach all destination.
1 people find it helpful
BerryJelly
icon-origin-TRAVELOKA
6.4
/10
Reviewed 138 week(s) ago
Will not stay there again. The towels are not clean, not enough tables and chairs; Telephone in room not working. Unless they upgrade I will not visit the hotel again. The only good thing is that it is convenient to get a Grab taxi and near to Penang Road the commercial hub of Penang.
3 people find it helpful
Irna N.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 150 week(s) ago
The room had a bad odor smell up until I have to request to changed room. There is no kettle inside the room except outside of the room hotel provided LG water filter. Lucky me I just need to stay 1 night in that hotel. Furthermore the receptionist staff is the foreigner therefore the pronunciations is quiet bad to understand and communicate.
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1 people find it helpful
Revi P.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 180 week(s) ago
The first day the wifi was broken, it was repaired many times but the error was due to bad weather. The second day I asked to change the room, it got smaller and dirtier. Really don't recommend it.
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3 people find it helpful
Susanna Rudian
icon-origin-TRAVELOKA
4.8
/10
Reviewed 192 week(s) ago
No wifi, no hot water.
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1 people find it helpful
Yasmint A. D.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 218 week(s) ago
Room was not ready upon arrival albeit booking was made 1 week earlier. Everything was not up to standard except the location and attentive staff despite manpower shortage: kettle, iron, TV remote not available, TV not working, poor sink drainage, poor water circulation from the water heater, extra towel not available. Room however was pleasant & neat. Major improvement and maintenance needs to be done. Kudos to the staff for being pleasant all the way despite having to deal with many shortcomings.
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4 people find it helpful
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Zarina B. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 222 week(s) ago
Clean room. Clean pool. Satisfactory staff service.
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Iwan T.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 224 week(s) ago
Reception service is still ok, the room is not clean, the bathroom light turns off one light, the second day there is no cleaning room, only towels are given.
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3 people find it helpful
Ahmad L. B. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 229 week(s) ago
Good but the iron board and iron they didn't send to room, but use at 19th floor.
4 people find it helpful
Mohd H. B. M. I.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 237 week(s) ago
Unsatisfactory room condition. Uncomfortable smell, air conditioning is not cold and staff service is less friendly
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Hamzah M.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 249 week(s) ago
Very limited parking need to park outside. Slow at counter during check in. Simple breakfast. But the room is clean.
1 people find it helpful
Azimah B. M. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 249 week(s) ago
Strategic hotel and easy to find a place to eat ... clean..only the park is a bit narrow but overall everything is ok ..
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ahmad s. b. i.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 308 week(s) ago
Good.
Find this review helpful?
Number of reviews per page
20
40

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Lobby 4 Hotel Continental Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Continental Penang

Traveloka (1,946)
Other sources (594)
8.0
Very Good
From 1,946 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.3

Location

8.5

Service and Facilites

7.8

People often mention about Hotel Continental Penang
All
Distance to City Center (2)
Accessibility (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Continental Penang

Number of reviews per page
20
40
Customer reviews
f***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.3
/10
Reviewed 16 week(s) ago
The blankets smelled, the bed was hard and itchy. But it was close to everywhere, just a short walk away.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team. Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Comfortable and clean, value for money.
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for your wonderful review and for choosing to stay with us. We are delighted to know that you had an enjoyable experience during your stay. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering excellent service. We look forward to welcoming you back on your next visit.
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
I booked the hotel for weekend stay at very last minutes so the price like double compared to normal rate. There are many shop and food within walking distance. No iron service in room, have to go to upper level at iron room which I wish could be provided in future for comfortability. Swimming pool size and cleanliness is acceptable. No water heater or drinks bottle is provided only water dispenser outside the room. Toilet quite old but clean. I like the partially sea view from the window. Parking is provided but limited, need to verify parking card before leaving. Fast check in but only 1 access room card provided although for family room.
Read More
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team. Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
Aziza
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Near city center but limited parking lot
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team. Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
J***n
icon-origin-TRAVELOKA
6.2
/10
Reviewed 55 week(s) ago
The water heater sucks. The room wasn’t comfortable at all
Find this review helpful?
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that certain aspects of your stay met your expectations. We also appreciate your comments regarding areas where we can improve, and we will review them carefully with our team. Your feedback helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.
Andi S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 56 week(s) ago
The location is good, near Kimberly Street and Chulia Street for food. Close to the iconic George Town area of Penang. It's just a shame the TV shows are only local TV. And the WiFi signal is not good. And hot water is difficult. Also a bit noisy at night because it's close to the food court which has live music and people singing.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Guest, Thank you for your wonderful review and for choosing to stay with us. We are delighted to know that you had an enjoyable experience during your stay. Your kind words are greatly appreciated and serve as motivation for our team to continue delivering excellent service. We look forward to welcoming you back on your next visit.
supriadi a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 109 week(s) ago
The hotel is clean and close to the city center of Gorge Town.
Translated by Google Icon
See original
3 people find it helpful
Pugelwanen
icon-origin-TRAVELOKA
8.5
/10
Reviewed 130 week(s) ago
Easy access to reach all destination.
1 people find it helpful
BerryJelly
icon-origin-TRAVELOKA
6.4
/10
Reviewed 138 week(s) ago
Will not stay there again. The towels are not clean, not enough tables and chairs; Telephone in room not working. Unless they upgrade I will not visit the hotel again. The only good thing is that it is convenient to get a Grab taxi and near to Penang Road the commercial hub of Penang.
3 people find it helpful
Irna N.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 150 week(s) ago
The room had a bad odor smell up until I have to request to changed room. There is no kettle inside the room except outside of the room hotel provided LG water filter. Lucky me I just need to stay 1 night in that hotel. Furthermore the receptionist staff is the foreigner therefore the pronunciations is quiet bad to understand and communicate.
Read More
1 people find it helpful
Revi P.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 180 week(s) ago
The first day the wifi was broken, it was repaired many times but the error was due to bad weather. The second day I asked to change the room, it got smaller and dirtier. Really don't recommend it.
Translated by Google Icon
See original
3 people find it helpful
Susanna Rudian
icon-origin-TRAVELOKA
4.8
/10
Reviewed 192 week(s) ago
No wifi, no hot water.
Translated by Google Icon
See original
1 people find it helpful
Yasmint A. D.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 218 week(s) ago
Room was not ready upon arrival albeit booking was made 1 week earlier. Everything was not up to standard except the location and attentive staff despite manpower shortage: kettle, iron, TV remote not available, TV not working, poor sink drainage, poor water circulation from the water heater, extra towel not available. Room however was pleasant & neat. Major improvement and maintenance needs to be done. Kudos to the staff for being pleasant all the way despite having to deal with many shortcomings.
Read More
4 people find it helpful
Profile Picture
Zarina B. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 222 week(s) ago
Clean room. Clean pool. Satisfactory staff service.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Iwan T.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 224 week(s) ago
Reception service is still ok, the room is not clean, the bathroom light turns off one light, the second day there is no cleaning room, only towels are given.
Translated by Google Icon
See original
3 people find it helpful
Ahmad L. B. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 229 week(s) ago
Good but the iron board and iron they didn't send to room, but use at 19th floor.
4 people find it helpful
Mohd H. B. M. I.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 237 week(s) ago
Unsatisfactory room condition. Uncomfortable smell, air conditioning is not cold and staff service is less friendly
Translated by Google Icon
See original
Find this review helpful?
Hamzah M.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 249 week(s) ago
Very limited parking need to park outside. Slow at counter during check in. Simple breakfast. But the room is clean.
1 people find it helpful
Azimah B. M. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 249 week(s) ago
Strategic hotel and easy to find a place to eat ... clean..only the park is a bit narrow but overall everything is ok ..
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ahmad s. b. i.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 308 week(s) ago
Good.
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