What do past guests say about NU Hotel @ KL Sentral?

Traveloka users who have stayed at NU Hotel @ KL Sentral have praised its Location, Cleanliness, Room Comfort.

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NU Hotel @ KL Sentral

Name: NU Hotel @ KL Sentral
Address: No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470, No.37 Jalan Thambipillai, Kuala Lumpur, 50470, Malaysia
Rating: 8.3

Hotels

No. 3 in Business Hotel in Kuala Lumpur

8.3

/10

Very Good

3,442 reviews

What Guests Say About Their Stay

Staff Friendliness (13)

Distance To City Center (12)

Room Space (12)

Accessibility (11)

E***A

9.4

/ 10

The room was clean and spacious, perfectly suitable for a couple, with toiletries and a mini fridge provided. The location is excellent, easily accessible to public transportation at KL Sentral and close to many tourist attractions. There are also plenty of restaurants and minimarts within walking distance. A deposit of RM50 was required upon my check-in on 28/8/2025, but since I didn’t have cash at the time, the staff was very helpful and understanding. She kindly reminded me to ensure the hotel access card was returned upon check-out.

k***o

10.0

/ 10

Hotel yang sangat dekat dengan Kuala Lumpur sentral, sekitar hotel pun banyak yang jual makanan dan banyak mini market. Harga hotel nya sangat murah tetapi hotelnya cukup nyaman. Senang nginep di Nu Hotel 👍.

Aprilia R. D.

9.7

/ 10

Memuaskan, lokasi strategis dekat dengan KL Sentral. Kamar hotel bersih dan nyaman. Kamar dibersihkan setiap hari, handuk diganti setiap hari. Di bawahnya banyak kedai makanan yang enak dan murah juga. Saya akan menginap di sini apabila saya ke Kuala Lumpur lagi.

Yuki M.

9.1

/ 10

nice design room, not so big but no so small room, enough for 2 adults, 1 child, and 1 baby. sadly I am given window room but no view outside. clean. big bed (king size). there's lift, shampoo, soap, shower cap, sanitary bag, hair dryer. no toothbrush and toothpaste. we got 2 free bottles of mineral water but no dispenser for free refill. easy check in although at 3am. next to abc bistro (open 24hrs), 7-eleven, 3min to nu sentral mall to go to kl sentral, monorail station is beside the hotel. and we can keep our luggage after check out.

lady r. w. s.

8.5

/ 10

Great service, perfect location. Walk only 5 menit to KL sentral station. The staff always clean the room everyday. Very good place to stay in Kuala Lumpur.

In the Area

See Map

No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470

Main Facilities

24-Hour Front Desk

Elevator

WiFi

note: hotel was previously named Nu Hotel @ KL Sentral Staying at NU Hotel @ KL Sentral is a good choice when you are visiting KL Sentral. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around NU Hotel @ KL Sentral

No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470

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Discover More About NU Hotel @ KL Sentral

note: hotel was previously named Nu Hotel @ KL Sentral

Location

Staying at NU Hotel @ KL Sentral is a good choice when you are visiting KL Sentral.

About NU Hotel @ KL Sentral

For you, travelers who wish to travel comfortably on a budget, NU Hotel @ KL Sentral is the perfect place to stay that provides decent facilities as well as great services.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, NU Hotel @ KL Sentral provides a pleasant accommodation for your stay.

From business event to corporate gathering, NU Hotel @ KL Sentral provides complete services and facilities that you and your colleagues need.

NU Hotel @ KL Sentral is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

NU Hotel @ KL Sentral is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at NU Hotel @ KL Sentral will surely satisfy you with its great hospitality and affordable price.

All facilities in NU Hotel @ KL Sentral

Lobby

Exterior

Bedroom

In-room Bathroom

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
24-hour Receptionist
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Tours

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

In-room Facilities

Cable TV
Hairdryer
In-room safe
Minibar
TV

General

AC
Family room
Heater
Non-smoking room

Accessibilty

Accessible bathroom
Accessible path of travel
In-room accessibility

Public Facilities

Elevator
Safety deposit box
WiFi in public area

Connectivity

Free WiFi

Business Facilities

Photocopier

Accommodation Policy & General Information in NU Hotel @ KL Sentral

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:30

Check-out:

Before 12:00

General Check-in Instructions

Minimum Age Policy

Minimum age to check-in is 21. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:30 - to 12:00
Available rooms at NU Hotel @ KL Sentral	92
Number of floors in NU Hotel @ KL Sentral	5
Another facilities in NU Hotel @ KL Sentral	Bellhop, Concierge, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked questions about NU Hotel @ KL Sentral

What are available facilities at NU Hotel @ KL Sentral?

There are top facilites at NU Hotel @ KL Sentral such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at NU Hotel @ KL Sentral?

The standard check-in time at NU Hotel @ KL Sentral is starting from From 14:30 while the latest check-out time is at Before 12:00

What is the star rating of NU Hotel @ KL Sentral?

NU Hotel @ KL Sentral has a 2.0-star rating.

How many floors does NU Hotel @ KL Sentral have?

NU Hotel @ KL Sentral has 5.

How many rooms are available at NU Hotel @ KL Sentral?

NU Hotel @ KL Sentral has 92.

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More Reviews from Other Guests in NU Hotel @ KL Sentral

Overall Ratings & Reviews NU Hotel @ KL Sentral

Traveloka (2,459)

Other sources (983)

8.5

Very Good

From 2,459 reviews

Provided by travellers on

Cleanliness

8.6

Room Comfort

8.5

Meal

7.5

Location

9.0

Service and Facilites

8.4

People often mention about NU Hotel @ KL Sentral

All

Accessibility (13)

Staff Friendliness (13)

Distance to City Center (11)

Room Space (11)

Bedroom (11)

Family Friendly (10)

Check-in/out Time (10)

Bathroom (10)

Hotel Area (10)

Surroundings (9)

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Traveller Reviews NU Hotel @ KL Sentral

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Customer reviews

Verified Traveler

Leisure

8.5

/10

Reviewed 5 day(s) ago

Would be good if could provide bath gel mounted in shower rather than give mini bottles; had to trouble housekeeping for more. Also provide a shelf in shower area; had to put my personal toiletries on floor, not hygienic.

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Christie D.

Leisure

9.4

/10

Reviewed 3 week(s) ago

The staff, the room, the location, 3 major points are all good. Also, the room price is reasonable enough. The check-in and check-out process is also smooth. I really appreciate the staff who assisted me when I checked in, I forgot her name. I came November 8 around 5:30 PM, the staff was pretty, slim figure, not wearing glasses or mask.

1 people find it helpful

James N.

Transit

8.8

/10

Reviewed 10 week(s) ago

Strategic location as it is just a few meters away from Monorail station and KL Sentral. Street foods especially the mamak are aplenty.

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E***A

Transit

9.4

/10

Reviewed 13 week(s) ago

1 people find it helpful

t***s

Business

9.4

/10

Reviewed 13 week(s) ago

It nears KL sentral , receptionist is friendly, the room is neat, tidy, clean. Aircon works well, hot water flows very well, TV is available but still need plug adapter. Kiblat guide is available. Soap annd sampoo are available, dont forget bring your toothbrush and toothpaste. Near 24hours restaurant.. near mosque

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S***a

Leisure

9.4

/10

Reviewed 15 week(s) ago

Easy access to KL Sentral and NU Sentral Mall... Enjoyable culinary shopping. The hotel is clean and comfortable. I'll be back again. I checked in at 10 p.m. and it was still fine and safe.

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1 people find it helpful

S***h

9.4

/10

Reviewed 19 week(s) ago

It's comfortable to be able to rest here. If I ever go back, I'll be able to come here again.

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1 people find it helpful

R***i

Leisure

8.5

/10

Reviewed 22 week(s) ago

The hotel is very clean, close to KL Sentral so it's easy to get anywhere, besides there is a restaurant with nasi kandar and roti Caney 👍😁

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1 people find it helpful

Michelina

Medical

8.5

/10

Reviewed 25 week(s) ago

Good location. Near to the Kuala Lumpur station and the service was OK.

1 people find it helpful

N***h

Medical

10.0

/10

Reviewed 30 week(s) ago

I am very happy in nu hotel kuala lumpur. I will come again to NU hotel if I visit Kuala Lumpur. Will bring my brother to stay here. Thank you.

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S***h

Leisure

8.1

/10

Reviewed 43 week(s) ago

The room is not clean enough in my opinion (especially under the bed, it was filthy. I won't mind if it was only dust, but there were snack packaging, hair ties, tissues. Like it wasn't cleaned for a really long time. If you're wondering, my lipstick rolled under there). Other than that, it was okay. Not soundproof enough, but it was expexted for a 2 star hotel.

4 people find it helpful

D***l

Leisure

8.2

/10

Reviewed 46 week(s) ago

Good staff and clean hotel. The cleanning service 4 floor is so helpful and kind. I forgot his name 😔

2 people find it helpful

m***m

Leisure

10.0

/10

Reviewed 49 week(s) ago

Very strategic location, close to KL Sentral, close to 24-hour dining places, quite spacious & clean rooms, cheap prices with strategic location & good facilities.

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2 people find it helpful

Darry A.

Staycation

8.5

/10

Reviewed 54 week(s) ago

Nice place & near to anywhere.

1 people find it helpful

Pico

8.8

/10

Reviewed 65 week(s) ago

Friendly staff. Fast check in check out process. Strategic location. Suitable for transit.

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1 people find it helpful

s***a

Transit

8.4

/10

Reviewed 66 week(s) ago

The room was OK. The service was excellent. Unfortunately I am allergic to dust which made me uncomfortable. The headrest need to be dusted. Other than that everything is good.

3 people find it helpful

P***i

10.0

/10

Reviewed 75 week(s) ago

Very closed with sevel and closed sith Kuala Lumpur sentral. Very nice 🫶🏻.

1 people find it helpful

R***d

Leisure

10.0

/10

Reviewed 76 week(s) ago

Fill up quickly. There's a lot of competition, especially during the holidays. Just walk 2 minutes to central KL, just look for the train and bus terminals to Genting and Pulau Pinang. 🫣.

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5 people find it helpful

Sri J. A.

9.1

/10

Reviewed 79 week(s) ago

The room is quite big. Also, the bathroom is spacey. They provided towels, soaps, shower gel, and shampoo, but no toothbrush (no problem though) and facial tissue. The Wi-Fi is good, but unfortunately, the TV is not working. The staff are a bit quiet, not so eager to greet the guests. They have 2 lifts which [is] very good. The hotel looks very modern, clean, and smells good. The location is good, near halal food stalls and very near to Nu Sentral Mall/Kuala Lumpur Sentral.

1 people find it helpful

yuilyana w.

Leisure

10.0

/10

Reviewed 82 week(s) ago

I have no photo, but the room is very good for family suites. Large bathroom. Love it. The area is very close to Kuala Lumpur Sentral.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.