Does Prime Hotel @ TRX Tower offer early check-in?

Yes, Prime Hotel @ TRX Tower offers early check-in. This will depend on availability, so it's best to heck directly with Prime Hotel @ TRX Tower to see if it's available on your dates.

Does Prime Hotel @ TRX Tower offer late check-out?

Yes, Prime Hotel @ TRX Tower offers late check-out, based on availability. Check directly with Prime Hotel @ TRX Tower to see if they can accommodate your request.

What do past guests say about Prime Hotel @ TRX Tower?

Traveloka users who have stayed at Prime Hotel @ TRX Tower have praised its Location, Service and Facilites, Cleanliness.

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Prime Hotel @ TRX Tower

Name: Prime Hotel @ TRX Tower
Address: No 11, Jalan Barat, Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100, No 11, Jalan Barat, Pudu, Kuala Lumpur, 55100, Malaysia
Rating: 8.8

Hotels

8.8

/10

Very Good

262 reviews

What Guests Say About Their Stay

M***e

8.5

/ 10

The hotel's location is very strategic, a good choice if you want to be close to the Pavilion and TRX areas, clean rooms, complete amenities, the right room size but affordable.

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N***a

8.8

/ 10

Great location, close to street food. The service was excellent, and the room was very clean. Highly recommended!

rudy r.

9.7

/ 10

Burhan, who is in charge of the reception, is a very kind and helpful person. Thanks, Burhan.

N***a

9.4

/ 10

Highly recommended! The staff is very friendly and helpful, strategic location, only need to walk to the Pavilion, and only a short walk to get to TRX mall. The lobby and rooms are also clean, and the air conditioner is also very cold! 👍❤️

Royhim Z.

9.4

/ 10

This hotel is at a strategic location, the staff are friendly and have a good attitude. It's easy to get what you need around the hotel. Highly recommend!

In the Area

See Map

No 11, Jalan Barat, Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

24-Hour Front Desk

Elevator

WiFi

Prime Hotel @ TRX Tower is a hotel in a good neighborhood, which is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Prime Hotel @ TRX Tower

No 11, Jalan Barat, Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

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Discover More About Prime Hotel @ TRX Tower

Location

Prime Hotel @ TRX Tower is a hotel in a good neighborhood, which is located at Bukit Bintang.

About Prime Hotel @ TRX Tower

For you, travelers who wish to travel comfortably on a budget, Prime Hotel @ TRX Tower is the perfect place to stay that provides decent facilities as well as great services.

Prime Hotel @ TRX Tower is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Prime Hotel @ TRX Tower is a hotel with great comfort and excellent service according to most hotel's guests.

Prime Hotel @ TRX Tower is a wise choice for travelers visiting Bukit Bintang.

All facilities in Prime Hotel @ TRX Tower

Lobby

Exterior

Bedroom

Others

Nearby View and Attractions

Hotel Services

Bellhop
Early Check-in
Express check-in
Express check-out
24-hour Receptionist
24-hour security
Late Check-out
Luggage storage

General

AC
Family room
Non-smoking room
Smoke-free

Public Facilities

Early check-in
Elevator
Late check-out
WiFi in public area

Nearby Facilities

ATM/Banking
Shops

Connectivity

Free WiFi

Accommodation Policy & General Information in Prime Hotel @ TRX Tower

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities	AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Prime Hotel @ TRX Tower	32
Number of floors in Prime Hotel @ TRX Tower	4
Another facilities in Prime Hotel @ TRX Tower	Bellhop, Early Check-in, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked questions about Prime Hotel @ TRX Tower

What are available facilities at Prime Hotel @ TRX Tower?

There are top facilites at Prime Hotel @ TRX Tower such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Prime Hotel @ TRX Tower?

The standard check-in time at Prime Hotel @ TRX Tower is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Prime Hotel @ TRX Tower?

Prime Hotel @ TRX Tower has a 2.0-star rating.

How many floors does Prime Hotel @ TRX Tower have?

Prime Hotel @ TRX Tower has 4.

How many rooms are available at Prime Hotel @ TRX Tower?

Prime Hotel @ TRX Tower has 32.

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Prime Hotel @ TRX Tower reviews and ratings

Overall Ratings & Reviews Prime Hotel @ TRX Tower

Traveloka (252)

Other sources (10)

8.9

Very Good

From 252 reviews

Provided by travellers on

Cleanliness

9.0

Room Comfort

8.7

Meal

8.6

Location

9.4

Service and Facilites

9.1

People often mention about Prime Hotel @ TRX Tower

All

Distance to City Center (62)

Staff Friendliness (56)

Accessibility (51)

Bedroom (47)

Bathroom (47)

Surroundings (46)

Hotel Area (43)

Ambiance (39)

Wifi (33)

Check-in/out Time (32)

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Traveller Reviews Prime Hotel @ TRX Tower

Number of reviews per page

Customer reviews

Yuliawati K.

Leisure

9.4

/10

Reviewed 2 week(s) ago

Very strategic hotel, close to TRX mall.

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R***y

Leisure

9.4

/10

Reviewed 2 week(s) ago

This hotel was nice, good location near Bukit Bintang around city center, and quite close to monorail or MRT station.

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Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

Upon check-in, the staff provided friendly and uncomplicated service. The room was very comfortable, clean, and tidy, and the lobby was beautifully decorated. The hotel staff readily and kindly lent us the necessary equipment, such as electrical outlets, umbrellas, and other items. Information was also readily available from the friendly hotel staff.

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Verified Traveler

8.5

/10

Reviewed 3 week(s) ago

It's a bit small, but it's better for those who just want to sleep.

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1 people find it helpful

W***h

8.2

/10

Reviewed 3 week(s) ago

staff hotel ramah, minimalis but overall good, but its so noisy because the sound from other rooms can be heard because the rooms are very close

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D***n

Leisure

8.5

/10

Reviewed 3 week(s) ago

Clean, quiet, and towels and sheets changed daily. Thank you.

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e***a

Leisure

8.5

/10

Reviewed 3 week(s) ago

So nice to be here. There's only a non-halal breakfast place. A short walk to the pavilion.

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Verified Traveler

8.5

/10

Reviewed 3 week(s) ago

The room is small but okay, just for sleeping. Finding halal food requires a bit of effort, just like walking around like a local.

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D***i

10.0

/10

Reviewed 3 week(s) ago

Very satisfied staying here

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fida s. A.

Leisure

9.1

/10

Reviewed 4 week(s) ago

A recommended hotel for those visiting KL. Friendly staff, excellent service, and a complete range of amenities, including hot and cold water. Complete sanitary facilities, and easy and close access to the city.

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2 people find it helpful

R***L

9.4

/10

Reviewed 4 week(s) ago

Very recommended to stay in this hotel

4 people find it helpful

a***i

Leisure

9.1

/10

Reviewed 5 week(s) ago

I've stayed here twice, easy access, the location is close to the tourist area, it's in the middle between Pavilion and Trx mall, near the hotel there's delicious Muslim pulled noodles, in front of the hotel there's also delicious nasi kandar, I love staying here and will come here again if I go to KL

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2 people find it helpful

Y***a

Leisure

8.5

/10

Reviewed 5 week(s) ago

The hotel really easy to access. Near to TRX, Pavilion Mall, and Bukit Bintang. You can easily go to Petronas by walk. The cons is, the towel looks old and you can hear voice from next room. but everything is awesome, especially when your plan is culinary or cafe hoping.

3 people find it helpful

A***a

Leisure

10.0

/10

Reviewed 8 week(s) ago

The room is good for the price, cheap, clean environment, comfortable, and the staff is friendly 👍

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4 people find it helpful

Accommodation's Reply

20 Oct 2025

Thank you for your review and compliments! We are so glad you enjoyed our room, the clean environment, and the friendly service from our staff. Such positive feedback is very valuable to us, and we will continue to strive to provide the best service possible. We look forward to welcoming you back to Prime Hotel again!

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K***y

Leisure

8.5

/10

Reviewed 8 week(s) ago

The hotel staff was friendly, and it was close to TRX Mall and Pavilion, and there were plenty of restaurants nearby. However, the room was too small for two people. The cleanliness of the room was okay.

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3 people find it helpful

Accommodation's Reply

16 Oct 2025

Thank you for sharing your experience! We're glad you enjoyed our convenient location and friendly staff. We appreciate your feedback on the room size and will take it into consideration for future improvements. We look forward to welcoming you back to Prime Hotel and providing you with an even better experience.

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S***a

9.4

/10

Reviewed 9 week(s) ago

Recommended, friendly staff, I was allowed to check in early.

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2 people find it helpful

Accommodation's Reply

12 Oct 2025

Thank you for your review and recommendation! We're delighted to hear that you enjoyed our friendly staff and the convenience of early check-in. We look forward to welcoming you back to Prime Hotel on your next visit!

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C***y

Leisure

8.8

/10

Reviewed 10 week(s) ago

Room 107 had a pretty cold AC. The next day I moved to 108 and the AC wasn't cold.

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2 people find it helpful

M***e

Leisure

8.5

/10

Reviewed 11 week(s) ago

The hotel's location is very strategic, a good choice if you want to be close to the Pavilion and TRX areas, clean rooms, complete amenities, the right room size but affordable.

See original

4 people find it helpful

Accommodation's Reply

08 Oct 2025

Thank you for your positive review! We're delighted to hear you were satisfied with our room cleanliness, comprehensive amenities, and convenient location near Pavilion and TRX. We're delighted to hear you enjoyed your stay and received excellent value. We look forward to welcoming you back to Prime Hotel!

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C***y

Leisure

9.1

/10

Reviewed 11 week(s) ago

All the hotel employees are very friendly, easy to communicate with even though sometimes we don't speak the same language 🤣🤣

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3 people find it helpful

Accommodation's Reply

08 Oct 2025

Thank you for your review! We're delighted to hear that you enjoyed our friendly team. Despite the occasional language barrier, we strive to provide the best service to all our guests. We look forward to welcoming you back to Prime Hotel on your next visit!

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A***n

Leisure

8.3

/10

Reviewed 12 week(s) ago

The location is very good, the staff are very helpful, and the room is nice and comfortable. However, you can still hear noise from outside, and the room is not cleaned every day.

1 people find it helpful

Accommodation's Reply

08 Oct 2025

Thank you for sharing your feedback. We’re glad to know you enjoyed our convenient location, comfortable room, and helpful staff. We appreciate your comments regarding noise and room cleaning — your feedback helps us improve our service for future stays. We hope to welcome you again soon for an even better experience.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.