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Robertson BY Shahjalal Suites
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Robertson BY Shahjalal Suites
Others
3.6
/10
Poor
4 reviews
In the Area
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2 Jalan Robertson, Bukit Bintang, Kuala Lumpur, Malaysia, 50150
Main Facilities
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Swimming Pool
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Available Room Types in Robertson BY Shahjalal Suites
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What's around Robertson BY Shahjalal Suites
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2 Jalan Robertson, Bukit Bintang, Kuala Lumpur, Malaysia, 50150
Discover More About Robertson BY Shahjalal Suites
Location
Robertson BY Shahjalal Suites is a accommodation in a good neighborhood, which is located at Bukit Bintang.
About Robertson BY Shahjalal Suites
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Get precious and unforgettable moment during your stay at Robertson BY Shahjalal Suites.
All facilities in Robertson BY Shahjalal Suites
Others
Things to Do
- Shops
- Outdoor pool
- Spa
- Shops
- Sauna
Nearby Facilities
- Souvenir shop
- Grocery
- Hair salon
- ATM/Banking
General
- Parking
- Fireplace in lobby
Public Facilities
- Others
- Smoke-free area
Hotel Services
- Express check-in
- Express check-out
Family-friendly Facilities
- Children pool
Business Facilities
- Meeting rooms
In-room Facilities
- TV
Accommodation Policy & General Information in Robertson BY Shahjalal Suites
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
- Rollaway bed fee: MYR 70.0 per stay
- Electricity fee: MYR 8 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 200 per accommodation
- Cleaning fee: MYR 65 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's whatsapp mobile app before check-in.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:30
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool |
Check-In / Check-Out Time | From 15:00 - Before 11:30 |
Available rooms at Robertson BY Shahjalal Suites | 4 |
Another facilities in Robertson BY Shahjalal Suites | Shops, Outdoor pool, Spa, Shops, Sauna |
Frequently asked questions about Robertson BY Shahjalal Suites
What are available facilities at Robertson BY Shahjalal Suites?
There are top facilites at Robertson BY Shahjalal Suites such as Swimming Pool. (some may require extra charges)
What is normal check-in & check-out time at Robertson BY Shahjalal Suites?
The standard check-in time at Robertson BY Shahjalal Suites is starting from From 15:00 while the latest check-out time is at Before 11:30
More Reviews from Other Guests in Robertson BY Shahjalal Suites
Traveloka (5)
Other sources (4)
3.6
Poor
From 4 reviews
Cleanliness
4.0
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Traveller Reviews Robertson BY Shahjalal Suites
Number of reviews per page
20
40
Top reviews
Josephine
Leisure with Friends
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I recently checked into the Robertson and was appalled by the condition. The bedding was dirty and the owner admitted to reusing it without cleaning. Despite this, they refused to refund my payment of over £300. Expedia was unhelpful, offering only a £75 refund as a goodwill gesture. They suggested I should have complained before checking in, which is impossible since the check-in is through a drop box and the cleanliness can only be assessed upon arrival.
Expedia also refused to look at the pictures I provided of the property’s cleanliness and showed no sympathy or understanding of the situation. The owner claimed the state of the property was due to the previous guests, but the photos clearly show far more damage than could be attributed to just one stay. Additionally, the air conditioning in the main bedroom has a constant buzzing noise when in use, which would’ve made it difficult to sleep and the lights in both bedrooms, continuously flashed.
I am extremely disappointed with both the property owner and Expedia’s lack of support. I would not book this property, if I could minus stars, I would.
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Bing-Hao
Friends and Family
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The landlord maliciously deleted the accommodation we have paid for. This is a highly unrecommended listing. Please be careful, other members.
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Number of reviews per page
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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