Tune Hotel - Waterfront Kuching

Hotels
8.1
/10
Very Good
2,428 reviews

What Guests Say About Their Stay

Distance To City Center (70)
Surroundings (64)
Accessibility (52)
Staff Friendliness (52)
ayumi d.
8.5
/ 10
Hotel staff is friendly, facilities are ok. Service is ok, hotel is close to waterfront and other tourist attractions.
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P***a
9.4
/ 10
The hotel staff is very friendly, the check in and check out process is very easy, you can also leave your luggage, if you have another holiday in Kuching, you will definitely stay at this hotel, thank you Tune Hotel, always be successful 😊
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Supriadi
9.4
/ 10
The service is very good and the staff is friendly. Next time I want to stay at this hotel again. Thank you.
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Fransiska TioBaringbing
9.7
/ 10
Akomodasi ini sangat dekat dengan pusat keramaian yang ada di Kota Kuching, banyak spot foto menarik, banyak tempat wisata kuliner yang sangat memanjakan lidah dan tentu harganya sangat terjangkau bagi kaum traveler dengan budget yang ekonomis.
rita a.
8.5
/ 10
Rooms that are suitable for budget, minimalist and soundproof (guaranteed to sleep well), friendly service, there is an elevator, strategic (culinary and shopping and sightseeing) are okay, it's really a recommendation.
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In the Area
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Jalan Borneo, Off Jalan Tunku Abdul Rahman, Kuching City Center, Kuching, Sarawak, Malaysia, 93100

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Tune Hotel - Waterfront Kuching is located in area / city Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Tune Hotel - Waterfront Kuching

Jalan Borneo, Off Jalan Tunku Abdul Rahman, Kuching City Center, Kuching, Sarawak, Malaysia, 93100
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Lobby Tune Hotel - Waterfront Kuching
Lobby 2 Tune Hotel - Waterfront Kuching

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Location


Tune Hotel - Waterfront Kuching is located in area / city Kuching City Center.

About Tune Hotel - Waterfront Kuching

For you, travelers who wish to travel comfortably on a budget, Tune Hotel - Waterfront Kuching is the perfect place to stay that provides decent facilities as well as great services.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tune Hotel - Waterfront Kuching.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Tune Hotel - Waterfront Kuching is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Tune Hotel - Waterfront Kuching is the right place to stay.

All facilities in Tune Hotel - Waterfront Kuching

Lobby Tune Hotel - Waterfront Kuching
Lobby
Exterior Tune Hotel - Waterfront Kuching
Exterior
Bedroom Tune Hotel - Waterfront Kuching
Bedroom

Hotel Services

  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Breakfast restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area

Food and Drinks

  • Restaurant with AC
  • Breakfast

Transportation

  • Limited parking
  • Secure parking

Nearby Facilities

  • Grocery
  • Laundry

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Tune Hotel - Waterfront Kuching

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash and debit card.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Tune Hotel - Waterfront Kuching
140
Number of floors in Tune Hotel - Waterfront Kuching
4
Another facilities in Tune Hotel - Waterfront Kuching
Early Check-in, Front desk, 24-hour Receptionist, 24-hour security, Late Check-out

Frequently asked questions about Tune Hotel - Waterfront Kuching

What are available facilities at Tune Hotel - Waterfront Kuching?
There are top facilites at Tune Hotel - Waterfront Kuching such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tune Hotel - Waterfront Kuching?
The standard check-in time at Tune Hotel - Waterfront Kuching is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Tune Hotel - Waterfront Kuching provide breakfast?
Yes, Tune Hotel - Waterfront Kuching provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Tune Hotel - Waterfront Kuching?
Tune Hotel - Waterfront Kuching has a 3.0-star rating.
How many floors does Tune Hotel - Waterfront Kuching have?
Tune Hotel - Waterfront Kuching has 4.
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Tune Hotel - Waterfront Kuching reviews and ratings

8.3
Very Good
From 2,136 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.7

Service and Facilites

8.2

People often mention about Tune Hotel - Waterfront Kuching
All
Surroundings (49)
Distance to City Center (43)
Staff Friendliness (41)
Bedroom (41)
Accessibility (39)
Ambiance (37)
Bathroom (36)
Room Space (35)
Check-in/out Time (33)
Hotel Area (32)
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Traveller Reviews Tune Hotel - Waterfront Kuching

Number of reviews per page
20
40
Customer reviews
A***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 2 day(s) ago
The room was small and very uncomfortable. The photos don't match, but the service was friendly.
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E***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Is there no food for sale near the hotel on Sundays?
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3 people find it helpful
Accommodation's Reply
05 Dec 2025
Dear E***y, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
T***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
I always stay here, but this time the room wasn't very clean, there was still trash left. And the worst part is there's no parking space. In fact, we were told to move the car early in the morning for fear of being sued. Please, hotel, provide a parking space. Thank you.
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Accommodation's Reply
05 Dec 2025
Dear T***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Rudy
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Why is the tourism tax 50 ringgit for the two rooms I booked!? Traveloka explained it's only 10 ringgit per room. Tune Hotel is a profitable hotel if that's the case. My family and I have stayed twice, but the more we stay, the more expensive it gets. It's really strange.
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Accommodation's Reply
03 Dec 2025
Dear Mr Rudy, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short coming. To clarify on the pajak; RM50 is room deposit which we will collect and refund upon check-out, and RM10 is Tourism Tax for non-Malaysian. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
E***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
have to wait until 14.00 to come in
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Accommodation's Reply
29 Nov 2025
Dear E***y, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
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AHMAD N. B. Z.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Always a good choice in Kuching, in city center and very close to the majestic riverfront. A comfortable stay.
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Accommodation's Reply
17 Nov 2025
Dear Mr Ahmad, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
z***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly and easy to approach.
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Accommodation's Reply
13 Nov 2025
Dear z***I, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
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Hendra D. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Good, fairly cheap price, new rooms, close to the waterfront & culinary.
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Pak Hendra, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Recommended. Location: Close to the airport, food stalls, and the waterfront. However, the rooms aren't soundproof.
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Accommodation's Reply
31 Oct 2025
Dear R***i, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
U***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Great location. Near to many places. Cheaper hotel as it is located at the city center. Surrounded by Hilton, Pullman, and many luxury hotels.
2 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear U***i, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Recommended hotel, strategic location, friendly staff, close to tourist attractions, quiet and quiet atmosphere. I'll be back next time. Thank you.
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Accommodation's Reply
24 Oct 2025
Dear D***h, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
gabe f. h.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.6
/10
Reviewed 9 week(s) ago
Don't expect much, it's more like a guesthouse than a hotel, relying solely on the location. The service and attitude of the receptionist/staff are far below hotel standards. The room's cleanliness is poor, the bed has many strange stains, the sheets and pillowcases don't seem to be changed/cleaned, and the towels are shabby and smelly. The majority of this accommodation's shortcomings are due to poor management and incompetent hotel staff. Hopefully, there will be improvements in the hotel's human resources, considering the strategic location and access.
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Accommodation's Reply
21 Oct 2025
Dear Mr Gabe, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
haziman j.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Strategic location & worth for money & friendly staff
1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Mr Haziman, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
S***s
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The staff is friendly, the hotel is located in a very strategic location, close to the waterfront and the Kuching statue, but based on my experience staying here, from 23 to 25 August 2025, regarding the punctuality of the initial check-in, it shifted slightly, it should have been 14.00 but it shifted to 16.00, perhaps the choice of rooms (twin) was limited so it took quite a long time to wait for the room transfer process.
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear S***s, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Mohd H. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
convenient place to stay. in city centre.
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Accommodation's Reply
04 Sep 2025
Dear Mr Mohd, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Silverius T. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Easy access to the waterfront and cat statue, just walk
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Accommodation's Reply
29 Aug 2025
Dear Mr Silverius, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Yani H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
All good. Very cheap and ok for temporary transit
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Accommodation's Reply
25 Aug 2025
Dear Ms Yani, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Room small but clean, toilet spaces and clean. Walkable to waterfront. Parking roadside but its ok
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear A***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings. You may want to try our family in future. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
N***a
icon-origin-TRAVELOKA
7.6
/10
Reviewed 18 week(s) ago
A lots of cockroaches and not recommended for the cleanness
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear N***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. FYI we had arranged Pest Control for this. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 19 week(s) ago
budget hotel friendly, but please lower your expectation. mold everywhere (room and bathroom), no kettle for hot water, no toothbrush and toothpaste, and small space for praying (muslim). however, the location is very good. near the waterfront and convinience store. hot shower, tv, and ac also work well.
3 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear E***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Number of reviews per page
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Exterior 4 Tune Hotel - Waterfront Kuching

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 2,136 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.7

Service and Facilites

8.2

People often mention about Tune Hotel - Waterfront Kuching
All
Surroundings (49)
Distance to City Center (43)
Staff Friendliness (41)
Bedroom (41)
Accessibility (39)
Ambiance (37)
Bathroom (36)
Room Space (35)
Check-in/out Time (33)
Hotel Area (32)
Sort by
Most Recent
Format
With Text
Preferences
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Traveller Reviews Tune Hotel - Waterfront Kuching

Number of reviews per page
20
40
Customer reviews
A***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 2 day(s) ago
The room was small and very uncomfortable. The photos don't match, but the service was friendly.
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E***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Is there no food for sale near the hotel on Sundays?
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3 people find it helpful
Accommodation's Reply
05 Dec 2025
Dear E***y, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
T***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
I always stay here, but this time the room wasn't very clean, there was still trash left. And the worst part is there's no parking space. In fact, we were told to move the car early in the morning for fear of being sued. Please, hotel, provide a parking space. Thank you.
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Accommodation's Reply
05 Dec 2025
Dear T***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Rudy
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Why is the tourism tax 50 ringgit for the two rooms I booked!? Traveloka explained it's only 10 ringgit per room. Tune Hotel is a profitable hotel if that's the case. My family and I have stayed twice, but the more we stay, the more expensive it gets. It's really strange.
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Accommodation's Reply
03 Dec 2025
Dear Mr Rudy, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short coming. To clarify on the pajak; RM50 is room deposit which we will collect and refund upon check-out, and RM10 is Tourism Tax for non-Malaysian. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
E***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
have to wait until 14.00 to come in
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Accommodation's Reply
29 Nov 2025
Dear E***y, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
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AHMAD N. B. Z.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Always a good choice in Kuching, in city center and very close to the majestic riverfront. A comfortable stay.
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Accommodation's Reply
17 Nov 2025
Dear Mr Ahmad, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
z***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly and easy to approach.
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Accommodation's Reply
13 Nov 2025
Dear z***I, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
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Hendra D. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Good, fairly cheap price, new rooms, close to the waterfront & culinary.
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Pak Hendra, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Recommended. Location: Close to the airport, food stalls, and the waterfront. However, the rooms aren't soundproof.
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Accommodation's Reply
31 Oct 2025
Dear R***i, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
U***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Great location. Near to many places. Cheaper hotel as it is located at the city center. Surrounded by Hilton, Pullman, and many luxury hotels.
2 people find it helpful
Accommodation's Reply
24 Oct 2025
Dear U***i, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Recommended hotel, strategic location, friendly staff, close to tourist attractions, quiet and quiet atmosphere. I'll be back next time. Thank you.
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Accommodation's Reply
24 Oct 2025
Dear D***h, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
gabe f. h.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.6
/10
Reviewed 9 week(s) ago
Don't expect much, it's more like a guesthouse than a hotel, relying solely on the location. The service and attitude of the receptionist/staff are far below hotel standards. The room's cleanliness is poor, the bed has many strange stains, the sheets and pillowcases don't seem to be changed/cleaned, and the towels are shabby and smelly. The majority of this accommodation's shortcomings are due to poor management and incompetent hotel staff. Hopefully, there will be improvements in the hotel's human resources, considering the strategic location and access.
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Accommodation's Reply
21 Oct 2025
Dear Mr Gabe, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
haziman j.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Strategic location & worth for money & friendly staff
1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Mr Haziman, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short coming. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
S***s
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The staff is friendly, the hotel is located in a very strategic location, close to the waterfront and the Kuching statue, but based on my experience staying here, from 23 to 25 August 2025, regarding the punctuality of the initial check-in, it shifted slightly, it should have been 14.00 but it shifted to 16.00, perhaps the choice of rooms (twin) was limited so it took quite a long time to wait for the room transfer process.
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear S***s, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Mohd H. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
convenient place to stay. in city centre.
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Accommodation's Reply
04 Sep 2025
Dear Mr Mohd, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Silverius T. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Easy access to the waterfront and cat statue, just walk
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Accommodation's Reply
29 Aug 2025
Dear Mr Silverius, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Yani H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
All good. Very cheap and ok for temporary transit
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Accommodation's Reply
25 Aug 2025
Dear Ms Yani, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Room small but clean, toilet spaces and clean. Walkable to waterfront. Parking roadside but its ok
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear A***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings. You may want to try our family in future. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
N***a
icon-origin-TRAVELOKA
7.6
/10
Reviewed 18 week(s) ago
A lots of cockroaches and not recommended for the cleanness
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear N***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. FYI we had arranged Pest Control for this. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 19 week(s) ago
budget hotel friendly, but please lower your expectation. mold everywhere (room and bathroom), no kettle for hot water, no toothbrush and toothpaste, and small space for praying (muslim). however, the location is very good. near the waterfront and convinience store. hot shower, tv, and ac also work well.
3 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear E***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
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