Radisson Blu Hotel, Bamako

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7.4
/10
Pleasant
89 reviews

What Guests Say About Their Stay

Michael

10.0
/ 10
A secure location for rest! The service was excellent, rooms immaculate. The location? I am not sure of its convenience, unless you are doing business in town. The breakfast was excellent. I used this as a short recoup between business trips - the pool environment was extraordinary.

tom

10.0
/ 10
Arrived late at the hotel, very heartful and quick check-in as it was past midnight, so straight to bed. One light in the room kept on flashing after I put it of. Next day 3 other lights popped. Didn't call to replace them as I wasn't there to stay in my room, but for sleep. Good food in restaurant, clean up was tidy, laundry service okay. Overall good stay.

Verified traveler

10.0
/ 10
The hotel could use some lighting in the rooms. I had difficulty getting room service The reception staff was courteous and helpful. The Hoel driver knew the town and I felt safe being driven back to the airport in the van
In the Area
See Map
Aci 2000 Hamdallaye, Commune IV, Bamako, Mali, 2566

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Radisson Blu Hotel, Bamako is a good choice when you are visiting Commune IV. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Radisson Blu Hotel, Bamako

Aci 2000 Hamdallaye, Commune IV, Bamako, Mali, 2566
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Lobby Radisson Blu Hotel, Bamako
Lobby 2 Radisson Blu Hotel, Bamako

Discover More About Radisson Blu Hotel, Bamako

The Charm of Radisson Blu Hotel, Bamako

Planning a trip to Bamako and looking for a comfortable and convenient base? The Radisson Blu Hotel, Bamako offers a fantastic option for Australian travellers seeking a blend of modern amenities and local charm. Situated in the heart of Mali's vibrant capital, this hotel provides a welcoming retreat after a day of exploring or business. Rates at Radisson Blu Hotel, Bamako start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Radisson Blu Hotel, Bamako

The Radisson Blu Hotel, Bamako is located in the bustling city centre of Bamako, offering a prime position for both leisure and business travellers. Situated at Aci 2000 Hamdallaye, Commune IV, Bamako, Mali, 2566, it provides easy access to key areas of the city. While Bamako doesn't have a traditional train or tram network like Australian cities, the hotel is well-connected by road, making it a convenient starting point for exploring the region. The atmosphere around the hotel is dynamic, with a mix of commercial activity and local life. It’s close to important government buildings and business districts, offering a sense of being at the pulse of the city. For those arriving by air, the hotel is a manageable distance from Bamako–Senou International Airport, with various transport options available.

Guest Facilities and Services at Radisson Blu Hotel, Bamako

Guest facilities at Radisson Blu Hotel, Bamako are designed to ensure a comfortable and hassle-free stay. Travellers will appreciate the availability of a delicious breakfast, often featuring a buffet with local and international options, and of course, good coffee to kickstart your day, much like the café culture you'd find back home. The hotel provides essential services such as secure luggage storage, allowing you to explore freely without your bags. For those looking to stay active, a fitness centre is usually available. Complimentary Wi-Fi is a standard offering, keeping you connected. The 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests you might have, embodying the warm hospitality expected by Australian travellers.

Room Information and Stay Experience at Radisson Blu Hotel, Bamako

The Radisson Blu Hotel, Bamako offers a range of rooms designed to provide a restful and comfortable environment. The room types of Radisson Blu Hotel, Bamako cater to various needs, ensuring a pleasant stay for solo travellers, couples, or families. You can expect clean and well-maintained spaces, featuring comfortable bedding options to ensure a good night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature, a crucial element for comfort, especially in warmer climates. The bathrooms are typically clean and functional, providing all the necessary amenities for your convenience. While specific room names and exact sizes are best confirmed directly, the overall experience focuses on providing a clean, comfortable, and refreshing sanctuary.

Recommended Nearby Dining and Cafes around Radisson Blu Hotel, Bamako

Bamako boasts a vibrant culinary scene, and the Radisson Blu Hotel, Bamako is well-positioned to explore it. While the hotel itself offers excellent dining options, including breakfast buffets and à la carte menus, venturing out reveals a world of local flavours. You'll find numerous local eateries and cafes in the vicinity, offering everything from traditional Malian dishes to international cuisine. The coffee culture is present, with many spots serving up a good brew. Exploring the local markets can also be a treat, offering a chance to sample fresh produce and local snacks. Whether you're after a hearty brunch, a quick lunch, or a relaxed dinner, the area surrounding the hotel provides plenty of choices to satisfy your palate.

Popular Attractions and Activities near Radisson Blu Hotel, Bamako

Bamako, the capital of Mali, offers a rich cultural tapestry and several points of interest for visitors. Here are some popular attractions and activities near the Radisson Blu Hotel, Bamako: * **Musée National du Mali (National Museum of Mali):** Immerse yourself in the history and culture of Mali through its extensive collection of artifacts, traditional crafts, and historical exhibits. * **Grand Marché (Central Market):** Experience the vibrant energy of Bamako's main market, a bustling hub where you can find local crafts, textiles, spices, and everyday goods. It's a fantastic place for people-watching and soaking in the local atmosphere. * **Point G Hospital Viewpoint:** For panoramic views of Bamako and the Niger River, head to this elevated spot. It offers a great perspective of the city's layout and surrounding landscape. * **Maison des Jeunes:** This cultural centre often hosts performances, exhibitions, and events, providing a glimpse into contemporary Malian arts and youth culture. * **The Niger River Banks:** Enjoy a leisurely stroll along the banks of the mighty Niger River, especially during the cooler parts of the day. It's a popular spot for locals to relax and socialize. If you are looking for other activities around Radisson Blu Hotel, Bamako, check out the best deals on Traveloka: Recommended activities in Bamako!

How to Get to Radisson Blu Hotel, Bamako from the Airport

Navigating your way from Bamako–Senou International Airport to the Radisson Blu Hotel, Bamako is straightforward, with several convenient options available. Understanding your **airport transfer service of Radisson Blu Hotel, Bamako** options will help you reach your accommodation smoothly. Here’s **how to get to Radisson Blu Hotel, Bamako** from the airport: * **Airport Shuttle Buses:** Many airports offer shuttle services that connect to major hotels or city centres. Check with the airport information desk for routes and schedules. * **Public Metered Taxis:** Official taxis are readily available outside the airport terminal. Ensure the meter is used or agree on a fare before commencing your journey. * **Rideshare Services:** Various rideshare services operate in Bamako, offering a convenient and often cost-effective way to reach your destination. You can book these through their respective mobile applications. For a seamless journey, consider pre-booking an Airport transfer service or arranging your **Radisson Blu Hotel, Bamako airport transfer** through the hotel concierge.

Summary of Why You Should Choose Radisson Blu Hotel, Bamako

The Radisson Blu Hotel, Bamako stands out as an excellent choice for Australian travellers seeking comfort, convenience, and a touch of local flavour in Bamako. Its prime location, coupled with a commitment to guest satisfaction, makes it a top pick. * **Prime Location:** Situated in the heart of Bamako, offering easy access to business districts and local attractions. * **Comfortable Accommodations:** Well-appointed rooms with modern amenities and climate control ensure a restful stay. * **Friendly Service:** A dedicated 24-hour front desk and attentive staff are always ready to assist. * **Convenient Facilities:** Enjoy amenities like Wi-Fi, fitness centre, and on-site dining options. Ready to experience the best of Bamako? **Check room availability at Radisson Blu Hotel, Bamako** and **Book Radisson Blu Hotel, Bamako** today through Traveloka for a seamless booking experience. Book budget hotels in Bamako and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Radisson Blu Hotel, Bamako

Bar, Cafe and Lounge Radisson Blu Hotel, Bamako
Bar, Cafe and Lounge
Swimming Pool Radisson Blu Hotel, Bamako
Swimming Pool
Entertainment Facility Radisson Blu Hotel, Bamako
Entertainment Facility
Fitness Center Radisson Blu Hotel, Bamako
Fitness Center
Functional Hall Radisson Blu Hotel, Bamako
Functional Hall

Things to Do

  • Outdoor pool
  • Barbecue
  • Turkish bath
  • Spa
  • Health club
  • Garden
  • Library
  • Sauna

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Computer station

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Golf
  • Tennis court

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible path of travel

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking

Accommodation Policy & General Information in Radisson Blu Hotel, Bamako

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
, This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.89 per person, per night

We have included all charges provided to us by the property.

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson), Contactless check-out is available, No cribs (infant beds) available
  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Radisson Blu Hotel, Bamako
190
Number of floors in Radisson Blu Hotel, Bamako
5
Another facilities in Radisson Blu Hotel, Bamako
Outdoor pool, Barbecue, Turkish bath, Spa, Health club

Frequently asked questions about Radisson Blu Hotel, Bamako

What are available facilities at Radisson Blu Hotel, Bamako?
There are top facilites at Radisson Blu Hotel, Bamako such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Radisson Blu Hotel, Bamako?
The standard check-in time at Radisson Blu Hotel, Bamako is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Radisson Blu Hotel, Bamako provide breakfast?
Yes, Radisson Blu Hotel, Bamako provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Radisson Blu Hotel, Bamako?
Radisson Blu Hotel, Bamako has a 5.0-star rating.
How many floors does Radisson Blu Hotel, Bamako have?
Radisson Blu Hotel, Bamako has 5.
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Radisson Blu Hotel, Bamako reviews and ratings

7.4
Pleasant
From 89 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

7.6

Sort by
Most Relevant
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Traveller Reviews Radisson Blu Hotel, Bamako

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 269 week(s) ago

Expedia Group verified review

Nothing in particular
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 276 week(s) ago

Hotels.com verified review

great for business travellers
Sheikh Bassirou
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

This is the worst Five Star betel I have ever slept in in my God giving life, everything in the hotel room and the building are falling apart. As to the restroom, I won’t even allow my do to use it. The hotel is so dirty that I had to checkout without sleeping there and the dirty hotel refused to issue me a refund.
John
icon-with Partner
with Partner
4.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Property is tired and in need up an update. Many things in my room were broken. I am a frequent world traveler and I understand that there will be occasional problems with a hotel room that can be tolerated – especially in a developing nation like Mali. However the number of and severity of problems with the room I was given was unacceptable and far below the standards I expect from a Radisson property. The common areas are also run down - several lights in the lobby were burned out, light fixtures in the pool were detached from the wall and floating by their wires, wall murals in the restaurant were peeling off the wall, atmosphere music in the restaurant was distorted due to broken speakers, etc., etc., Normally I can overlook things, but in a four star Radisson property, these are unacceptable. A VERY discomforting thing was the smoke detector in my room was covered with a plastic maintenance shield rendering it inoperable. Compromises in safety features is dangerous and intolerable. For the money, I would recommend staying at the Azalaï Salem or Grand Hotel. Even a stay at the lesser priced/rated Onomo Hotel was better maintained.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

People are nice but the place could be cleaner for the price they are charging. Lights are too deem in room. The sink somehow sprinkles water on you because of the stopper at the center of sink. The tv channels are not organized. The telephone could be replaced it is dirty and missing a tag on a button that you can’t tell the function
Read More
Michael
icon-Business
Business
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

A secure location for rest! The service was excellent, rooms immaculate. The location? I am not sure of its convenience, unless you are doing business in town. The breakfast was excellent. I used this as a short recoup between business trips - the pool environment was extraordinary.
Elie
icon-Business
Business
8.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

I find prices of services too expensive
JOUANEDY
6.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

The hotel is quit expensive for what it is, looks gloomy and dark, not the standard expected from Radisson Blu, but due the situation in Mali a bit challenging to find better...
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

This place is tired and dark. It could use a renovation and some more attention to the small things. The breakfast is average and the room amenities lacking. The staff try, but they’re still not as polished as other properties in the chain where I have stayed.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Just about ok for a business trip food quality down
Verified traveler
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Room was clean and tidy. Price is reasonable. Limited dining.
Ryan
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

My visit was very pleasant...the staff were very friendly and always courteous .i highly revommend anybody to visit
Verified traveler
6.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

It was ok!
Verified traveler
10.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

Excellent customer service, very neat and helpful Team
Brian
2.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

They charged me for an extra night when I changed the dates of my stay a week before I was to check in. Then, they would not honor the prearranged rate with the USG without my cancelling my reservation entirely and having it booked by the USG directly. The condition of the rooms is deteriorating. You can tell it used to be a nice hotel but lots of things are broken and it doesn’t look like there is any push to fix things when they break. The spa is just OK and the rates are very expensive for Bamako. The food is the same. It’s acceptable but way too expensive. The service was polite and attentive, but they were not at all accommodating about a billing problem. I won’t be staying here again.
Read More
Jake
2.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Broken Air Conditioner, no hot water, rude staff, did not take Amex, ATM did not work part of the time, staff lied about free shuttle, strongly suggest finding any other hotel in Bamako. I travel for work and have spent over 1000 days in hotels in the last 10 years. This is the worst hotel experience I have ever had.
michael
6.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Arrived at 3am as planned and checked out at 10am Excelent WiFI at night but no Shower and towel rods broken off
Verified traveler
4.0
/10
Reviewed 452 week(s) ago

Expedia Group verified review

This hotel is hugely over-priced : accommodation costs double what it is worth, food and beverage has European prices for very low quality, the sauna/hammam has to be paid for (by hotel guests !). The standard should be much higher for prices close to 200 euro per night. Everything that this hotel has on offer is just very average. It does not meet basic standards. The following are quality issues that have arisen in a short 12 day stay. 1. Security. Above all, for a place where 25 or so people died in a major assault in 2015, the security is full of potential breaches, e.g. emergency exits are unusable because the doors fell into the locks (broken), electricity went away for a full night without any corrective action being taken unless after contacting the reception, outsiders can just jump over the neighbours' walls, security screening is ineffective, UN peace keepers were spotted a few times (maybe three times) and then were invisible in-house (they are chatting outdoors all the time, and smoking), twice I have seen armed guys that were visibly probably not even 17 years old (probably external security companies). 2. Room : not enough light ; bath tub stopper not working ; toilet does not stop leaking water ; air conditioning not cooling the room and making a lot of noise, towels smelling heavily and not fresh, fridge cooling insufficiently. 3. Breakfast : every day exactly the same on offer. Warm dishes almost inedible. Waitresses sneak under your arms to take away you
Read More
Verified traveler
4.0
/10
Reviewed 452 week(s) ago

Hotels.com verified review

I travel a lot and am in hotels most of the year and this was one of my least favourite experiences. 1) I emailed and the hotel confirmed an airport pickup. No one showed up. I called the hotel and they told me to get a taxi. 2) The light in the toilet (mirror) was not 100% functional. I could not shave and even after asking 3 times, this was not fixed. 3) the rooms are nice but not well designed. They are very dark, the toilet paper dispense is right by the commode and you cannot sit straight without your leg hitting it. 4) there is no shower (so no "quick" shower possible) and the hand shower had sand that came out with it. No shower curtain means a wet bathroom everytime. 5) The service was either really nice or just awful. I observed that this was person specific. I was helped by very helpful and smiling staff but then was met with complete indifference and attitude by others. 6) I asked for a late checkout and was given 3 separate options by 3 people (and never took late checkout in the end). These included paying by the hour, paying a half day or getting it for free. 7) When I asked if I could have a shower before leaving for the airport (I stayed in the lobby the afternoon I checked out) I was directed to the outdoor pool showers. Really?!! Positives include the food was good and the security seemed great. I wont be staying here again.
Read More
abathina
icon-Family
Family
6.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

My stay was over all ok , the service is good , little too pricey for what they offer , the staff is warm and welcoming, the security at the hotel is too overwhelming sometimes missing common sense , the hotels have too many rules for it patron , have to pay extra for overnight visitors ,
Number of reviews per page
20
40

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Others 4 Radisson Blu Hotel, Bamako

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 89 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Radisson Blu Hotel, Bamako

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 269 week(s) ago

Expedia Group verified review

Nothing in particular
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 276 week(s) ago

Hotels.com verified review

great for business travellers
Sheikh Bassirou
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

This is the worst Five Star betel I have ever slept in in my God giving life, everything in the hotel room and the building are falling apart. As to the restroom, I won’t even allow my do to use it. The hotel is so dirty that I had to checkout without sleeping there and the dirty hotel refused to issue me a refund.
John
icon-with Partner
with Partner
4.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Property is tired and in need up an update. Many things in my room were broken. I am a frequent world traveler and I understand that there will be occasional problems with a hotel room that can be tolerated – especially in a developing nation like Mali. However the number of and severity of problems with the room I was given was unacceptable and far below the standards I expect from a Radisson property. The common areas are also run down - several lights in the lobby were burned out, light fixtures in the pool were detached from the wall and floating by their wires, wall murals in the restaurant were peeling off the wall, atmosphere music in the restaurant was distorted due to broken speakers, etc., etc., Normally I can overlook things, but in a four star Radisson property, these are unacceptable. A VERY discomforting thing was the smoke detector in my room was covered with a plastic maintenance shield rendering it inoperable. Compromises in safety features is dangerous and intolerable. For the money, I would recommend staying at the Azalaï Salem or Grand Hotel. Even a stay at the lesser priced/rated Onomo Hotel was better maintained.
Read More
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

People are nice but the place could be cleaner for the price they are charging. Lights are too deem in room. The sink somehow sprinkles water on you because of the stopper at the center of sink. The tv channels are not organized. The telephone could be replaced it is dirty and missing a tag on a button that you can’t tell the function
Read More
Michael
icon-Business
Business
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

A secure location for rest! The service was excellent, rooms immaculate. The location? I am not sure of its convenience, unless you are doing business in town. The breakfast was excellent. I used this as a short recoup between business trips - the pool environment was extraordinary.
Elie
icon-Business
Business
8.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

I find prices of services too expensive
JOUANEDY
6.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

The hotel is quit expensive for what it is, looks gloomy and dark, not the standard expected from Radisson Blu, but due the situation in Mali a bit challenging to find better...
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

This place is tired and dark. It could use a renovation and some more attention to the small things. The breakfast is average and the room amenities lacking. The staff try, but they’re still not as polished as other properties in the chain where I have stayed.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Just about ok for a business trip food quality down
Verified traveler
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Room was clean and tidy. Price is reasonable. Limited dining.
Ryan
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

My visit was very pleasant...the staff were very friendly and always courteous .i highly revommend anybody to visit
Verified traveler
6.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

It was ok!
Verified traveler
10.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

Excellent customer service, very neat and helpful Team
Brian
2.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

They charged me for an extra night when I changed the dates of my stay a week before I was to check in. Then, they would not honor the prearranged rate with the USG without my cancelling my reservation entirely and having it booked by the USG directly. The condition of the rooms is deteriorating. You can tell it used to be a nice hotel but lots of things are broken and it doesn’t look like there is any push to fix things when they break. The spa is just OK and the rates are very expensive for Bamako. The food is the same. It’s acceptable but way too expensive. The service was polite and attentive, but they were not at all accommodating about a billing problem. I won’t be staying here again.
Read More
Jake
2.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Broken Air Conditioner, no hot water, rude staff, did not take Amex, ATM did not work part of the time, staff lied about free shuttle, strongly suggest finding any other hotel in Bamako. I travel for work and have spent over 1000 days in hotels in the last 10 years. This is the worst hotel experience I have ever had.
michael
6.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Arrived at 3am as planned and checked out at 10am Excelent WiFI at night but no Shower and towel rods broken off
Verified traveler
4.0
/10
Reviewed 452 week(s) ago

Expedia Group verified review

This hotel is hugely over-priced : accommodation costs double what it is worth, food and beverage has European prices for very low quality, the sauna/hammam has to be paid for (by hotel guests !). The standard should be much higher for prices close to 200 euro per night. Everything that this hotel has on offer is just very average. It does not meet basic standards. The following are quality issues that have arisen in a short 12 day stay. 1. Security. Above all, for a place where 25 or so people died in a major assault in 2015, the security is full of potential breaches, e.g. emergency exits are unusable because the doors fell into the locks (broken), electricity went away for a full night without any corrective action being taken unless after contacting the reception, outsiders can just jump over the neighbours' walls, security screening is ineffective, UN peace keepers were spotted a few times (maybe three times) and then were invisible in-house (they are chatting outdoors all the time, and smoking), twice I have seen armed guys that were visibly probably not even 17 years old (probably external security companies). 2. Room : not enough light ; bath tub stopper not working ; toilet does not stop leaking water ; air conditioning not cooling the room and making a lot of noise, towels smelling heavily and not fresh, fridge cooling insufficiently. 3. Breakfast : every day exactly the same on offer. Warm dishes almost inedible. Waitresses sneak under your arms to take away you
Read More
Verified traveler
4.0
/10
Reviewed 452 week(s) ago

Hotels.com verified review

I travel a lot and am in hotels most of the year and this was one of my least favourite experiences. 1) I emailed and the hotel confirmed an airport pickup. No one showed up. I called the hotel and they told me to get a taxi. 2) The light in the toilet (mirror) was not 100% functional. I could not shave and even after asking 3 times, this was not fixed. 3) the rooms are nice but not well designed. They are very dark, the toilet paper dispense is right by the commode and you cannot sit straight without your leg hitting it. 4) there is no shower (so no "quick" shower possible) and the hand shower had sand that came out with it. No shower curtain means a wet bathroom everytime. 5) The service was either really nice or just awful. I observed that this was person specific. I was helped by very helpful and smiling staff but then was met with complete indifference and attitude by others. 6) I asked for a late checkout and was given 3 separate options by 3 people (and never took late checkout in the end). These included paying by the hour, paying a half day or getting it for free. 7) When I asked if I could have a shower before leaving for the airport (I stayed in the lobby the afternoon I checked out) I was directed to the outdoor pool showers. Really?!! Positives include the food was good and the security seemed great. I wont be staying here again.
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abathina
icon-Family
Family
6.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

My stay was over all ok , the service is good , little too pricey for what they offer , the staff is warm and welcoming, the security at the hotel is too overwhelming sometimes missing common sense , the hotels have too many rules for it patron , have to pay extra for overnight visitors ,
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