Alba Suites Acapulco

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7.4
/10
Pleasant
472 reviews

What Guests Say About Their Stay

Martín

10.0
/ 10
I like the area and view that the hotel has on of the best in acapulco my stay here was excellent !

Jacqueline

10.0
/ 10
I absolutely love this hotel and will be coming back! Although it seems far from the main walkway it's really not you can take a combi (taxi van) for 10 pesos a person. I love how the hotel is very family friendly, has many pools, and you can swim on the ocean water. My only con is how bad the restaurant is and for the price it's not worth it. Not only that but the staff just stood there and stared at myself and my father eat. Instead I suggest leaving the hotel and eating at the restaurant near the tortilla shop. It's very inexpensive and delicious!

Anonymous

10.0
/ 10
I thoroughly enjoyed our stay at Alba Suites. The rooms were clean and comfortable, and we had fun visiting the several pools and water slide. In addition to having a salt water pool built in the bay, the hotel is also easy walking distance from a sandy Pacific beach. Thanks to its location away from the city center, the hotel area was wonderfully quiet and relaxed. The hotel staff were friendly and helpful. While another review complained that their kitchenette did not include any pots or pans, there are bilingual signs posted over the sink asking visitors to check those items out from the office as needed. Our only issue during our stay was that the shower floor was not sloped steeply enough towards the drain, allowing some water to run out under the door. I would definitely return to Alba Suites next time I'm looking for an inexpensive, relaxing stay in Acapulco.
In the Area
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Gran Via Tropical No 35, Acapulco de Juárez, Estado de Guerrero, Mexico, 39390

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Alba Suites Acapulco is a hotel is located at Acapulco de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Alba Suites Acapulco

Gran Via Tropical No 35, Acapulco de Juárez, Estado de Guerrero, Mexico, 39390
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Lobby Alba Suites Acapulco
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General
Near Playa Caleta

Location
A stay at Alba Suites Acapulco places you in the heart of Acapulco, within a 10-minute walk of Club de Yates de Acapulco and Playa Caleta. This family-friendly hotel is 0.9 mi (1.4 km) from Playa Caletilla and 1 mi (1.6 km) from Capilla Submarina.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Club de Yates de Acapulco - 0.5 km / 0.3 mi
Playa Caleta - 0.8 km / 0.5 mi
Capilla Submarina - 1 km / 0.6 mi
Playa Caletilla - 1.3 km / 0.8 mi
Isla de La Roqueta - 1.6 km / 1 mi
Playa La Angosta - 2.5 km / 1.5 mi
Tlacopanocha Beach - 2.5 km / 1.6 mi
Playa Manzanillo - 2.6 km / 1.6 mi
Sinfonía del Mar - 2.8 km / 1.7 mi
La Quebrada Cliffs - 3.2 km / 2 mi
Mural Diego Rivera - 3.4 km / 2.1 mi
Plaza Álvarez - 3.4 km / 2.1 mi
Zocalo - 3.5 km / 2.2 mi
Our Lady of Solitude Cathedral - 3.6 km / 2.3 mi
Playa Las Hamacas - 3.9 km / 2.4 mi

The preferred airport for Alba Suites Acapulco is General Juan N. Alvarez Intl. Airport (ACA) - 28.3 km / 17.6 mi

Facilities
Dip into one of the 5 outdoor pools or enjoy other recreational amenities, which include a waterslide. This hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Grab a bite to eat at the Acapulqueno, a restaurant where you can take in the pool view, or stay in and take advantage of room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 250 guestrooms, featuring kitchenettes. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include phones, as well as refrigerators and in-room child care (surcharge).

All facilities in Alba Suites Acapulco

Swimming Pool Alba Suites Acapulco
Swimming Pool
Entertainment Facility Alba Suites Acapulco
Entertainment Facility
Common Space Alba Suites Acapulco
Common Space
Lobby Alba Suites Acapulco
Lobby
Exterior Alba Suites Acapulco
Exterior

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking

Things to Do

  • Outdoor pool
  • Garden
  • Waterslide
  • Pool sun loungers

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Business Facilities

  • Conference rooms

Nearby Facilities

  • Gift shop
  • Shops

Accommodation Policy & General Information in Alba Suites Acapulco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Alba Suites Acapulco
250
Number of floors in Alba Suites Acapulco
1
Another facilities in Alba Suites Acapulco
Babysitting with surcharge, Children pool, Limited parking, Outdoor pool, Garden

Frequently asked questions about Alba Suites Acapulco

What are available facilities at Alba Suites Acapulco?
There are top facilites at Alba Suites Acapulco such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Alba Suites Acapulco?
The standard check-in time at Alba Suites Acapulco is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does Alba Suites Acapulco provide breakfast?
Yes, Alba Suites Acapulco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Alba Suites Acapulco?
Alba Suites Acapulco has a 3.0-star rating.
How many floors does Alba Suites Acapulco have?
Alba Suites Acapulco has 1.
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Alba Suites Acapulco reviews and ratings

7.4
Pleasant
From 472 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

6.0

Service and Facilites

7.4

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Traveller Reviews Alba Suites Acapulco

Number of reviews per page
20
40
Top reviews
Martín
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

I like the area and view that the hotel has on of the best in acapulco my stay here was excellent !
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Place it’s fine
PEDRO
icon-Leisure
Leisure
2.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Even do we knew about the huracan that lately stroke Acapulco...this property was really really in very bad condition...the outside it wasn't too bad but the rooms...they werenot very pleasant.
Miguel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Overall I liked it. Close to the better beach attractions, but old fashioned in service. Needs to upgrade to more modern service, kitchen supplies (coffee maker, toaster, blender, etc.) TVs, and better pools maintenance,. Very good in price. Staff very friendly. In a scale 1 to 10, I give them a 7.
Arianna
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Horrible costumer service from the moment we got to the parking lot . Only reason we did not leave because kids we had in our group were extremely tired . The hotel is old / dirty / front desk are rude . Will never stay at this hotel again . I usually don’t leave reviews but this time I had to .
Carlos
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

It took about 45 minutes for me to check in. There was only one person at the front desk and he was taking care of another costumer. I had to wait for them to finished the
Federico
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

Es un lugar bonito si tan sólo funcionaran las instalaciones en general. No sirven elevadores y el acceso a la playa y al tobogán es súper limitado. No recomiendo para nada este hotel, mi estadía fue realmente incomoda y desagradable. En verdad, no funciona nada ahí.
Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 242 week(s) ago

Expedia Group verified review

I absolutely love this hotel and will be coming back! Although it seems far from the main walkway it's really not you can take a combi (taxi van) for 10 pesos a person. I love how the hotel is very family friendly, has many pools, and you can swim on the ocean water. My only con is how bad the restaurant is and for the price it's not worth it. Not only that but the staff just stood there and stared at myself and my father eat. Instead I suggest leaving the hotel and eating at the restaurant near the tortilla shop. It's very inexpensive and delicious!
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Verified traveler
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 277 week(s) ago

Expedia Group verified review

The administration Need to be more effective
Mario
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Stay away from this hotel. We were doing a family reunion with about 18 adults and kids and rented the suites with ocean view and bought the American breakfast package for all 6 rooms. At breakfast time my husband found a tiny cockroach in his fruit plate, my cousin found another tiny cockroach in her napkin with utensils and my brother-in-law found a medium size cockroach walking on the table near his plate. When we complained about all the cockroaches on our table they said to compensate us they wouldn’t charge us for the fruit we all ordered since our breakfast package included either fruit or juice and we all had fruit and juice. We went to reception to complain about our experience and right there in the floor we found a huge dead cockroach and they said that they couldn’t do anything else to compensate us because they already gave us free fruit, which was contaminated with cockroaches. I wish I could have my money back and the health department would close down their restaurant. I have stayed at better places for about the same prices or even cheaper.
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Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 285 week(s) ago

Expedia Group verified review

Ants in room, low water pressure in shower, not enough blankets. You get what you pay for.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 288 week(s) ago

Expedia Group verified review

I am very annoyed with this hotel, first nothing is the same as the photos, the pools are very dirty, according to they offer a slide on the site and it is always closed besides that throughout the hotel there are no lifeguards the rooms are very small if you ask for extra towels They deny you there are no irons in the rooms and since you arrive in the room there are many ants the service is bad and be careful because when you check out they do not let you go until they check your room and look for a way to charge you extra for everything if you dirty the towels
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Verified traveler
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

The property was in bad shape so the towels and rooms weren’t clean enough in the shower you can see bunch of hairs from before
Francisco
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

It’s a beautiful gem and very affordable place to stay
David
icon-with Partner
with Partner
2.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Not sure what the picture represents, but there was no slide at the Alba Suites. There was barely running water. The beds had concrete pedestals (yes like prison). The refrigerator was a defrosted mess and wouldn't work until after maintenance came in. Just a sad, dilapidated mess for which we paid a premium. So dissappointed.
Rose
icon-Family
Family
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

It was nice trip beds are very hard and mattresses are old
alynn
icon-Family
Family
4.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

The swimming pool is too crowded. Room next door is having a very loud music until the wee hours. Good for if you wanna party the whole night but not with little kids in tow. The beach is not nice. Not for little kids. The room have an unpleasant smell. We arrive at 6 pm and check out right away the following morning. We didn’t enjoy too much crowd
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Dissatisfied
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Nice view, but too hot to enjoy in or out. A/C impossibly noisy! Sewage stink throughout, WORSE in our room! Complaints barely regarded. Huge distances between rooms and anything with many, many stairs. Impossible to go anywhere without breaking into serious sweat! Moved to a much better and more friendly accomodation 100 meters away. Same view. Quiet A/C. No stink. Friendly staff. Cleaner. AND CHEAPER!! Go to Aristos Hotels, instead!
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Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

The staff was friendly but their English limited at the reception area. We were showed to our accommodation promptly The hotel is older and there was more stairs than we expected to access our edifice. The edifice elevator was not always cooperating. The room was clean, good size fridge, there was a beautiful breeze on the balcony. We also had a nice view of the city. It was quiet. The bus service to the Caleta beach and shopping area was really appreciated. They have a lot of long term, friendly, Canadian guests and they guided us around. We had a relaxing week at Alba suites, the pools were clean and enjoyable. The pool chairs comfortable. Their convenience store was really handy.
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Verified traveler
4.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

The view was beautiful. Bathroom was so small and smelled horrible.
Number of reviews per page
20
40

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Bedroom 4 Alba Suites Acapulco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.