Alila Mayakoba

Resorts
6.0
/10
Pleasant
1 reviews
In the Area
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Carretera Federal, Cancun-Playa del Carmen Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Alila Mayakoba is a resort is located at Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Alila Mayakoba

Carretera Federal, Cancun-Playa del Carmen Km 298, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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General


Near El Camaleón Mayakoba Golf Course

Location


Located in Playa del Carmen, Alila Mayakoba is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleón Mayakoba Golf Course - 0.7 km / 0.4 mi
Playa Xcalacoco - 3.9 km / 2.4 mi
Gran Coyote Golf - 3.9 km / 2.5 mi
Tres Rios Ecopark - 3.4 km / 2.1 mi
Chun-Zumbul (diving site) - 6.4 km / 4 mi
28 de Julio Square - 6.9 km / 4.3 mi
Punta Esmeralda Beach - 8 km / 5 mi
Virgen Beach - 8.2 km / 5.1 mi
Maroma Beach - 8.2 km / 5.1 mi
Guadalupe Church - 8.3 km / 5.1 mi
Playa 88 - 8.5 km / 5.3 mi
Playa Avenida Colosio - 8.7 km / 5.4 mi
Temazcal Natura - 9 km / 5.6 mi
Plaza Las Americas - 9.4 km / 5.8 mi
Super Chedraui Selecto Avenida 10 - 9.7 km / 6 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 44.3 km / 27.5 mi
Cancun Intl. Airport (CUN) - 46.5 km / 28.9 mi
Tulum Intl. Airport (TQO) - 113.8 km / 70.7 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.

Dining


Enjoy Mexican cuisine at Chef’s Atelier, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 182 individually decorated guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

All facilities in Alila Mayakoba

Swimming Pool Alila Mayakoba
Swimming Pool
Entertainment Facility Alila Mayakoba
Entertainment Facility
Fitness Center Alila Mayakoba
Fitness Center
Functional Hall Alila Mayakoba
Functional Hall
Lobby Alila Mayakoba
Lobby

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • Outdoor facilities
  • Beach umbrella
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Fitness center
  • Sauna
  • Steam room
  • Pool cabanas
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Swimming pool
  • Smoking area
  • Banquet
  • Parking
  • Terrace

Transportation

  • Secure parking
  • Beach shuttle
  • Valet parking

Sports and Recreations

  • Snorkeling
  • Fitness center
  • Golf

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • Free WiFi
  • Internet point

Business Facilities

  • Meeting rooms
  • Conference rooms

Accessibilty

  • Accessible parking

Public Facilities

  • Parking

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Alila Mayakoba

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
, To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Alila Mayakoba
182
Number of floors in Alila Mayakoba
3
Another facilities in Alila Mayakoba
Romantic proposal packages, Outdoor pool, Private beach, Outdoor facilities, Beach umbrella

Frequently asked questions about Alila Mayakoba

What are available facilities at Alila Mayakoba?
There are top facilites at Alila Mayakoba such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Alila Mayakoba?
The standard check-in time at Alila Mayakoba is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Alila Mayakoba provide breakfast?
Yes, Alila Mayakoba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Alila Mayakoba?
Alila Mayakoba has a 5.0-star rating.
How many floors does Alila Mayakoba have?
Alila Mayakoba has 3.
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Alila Mayakoba reviews and ratings

6.0
Pleasant
From 1 reviews
Cleanliness

8.0

Service and Facilites

8.0

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Traveller Reviews Alila Mayakoba

Number of reviews per page
20
40
Top reviews
Renen
icon-with Children
with Children
6.0
/10
Reviewed 5 week(s) ago

Expedia Group verified review

We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.
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You’ve read all the top reviews.
Number of reviews per page
20
40

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Lobby 4 Alila Mayakoba

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.0
Pleasant
From 1 reviews
Cleanliness

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Alila Mayakoba

Number of reviews per page
20
40
Top reviews
Renen
icon-with Children
with Children
6.0
/10
Reviewed 5 week(s) ago

Expedia Group verified review

We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40