City Express Plus by Marriott Mexicali

Excellent stuff. Very clean hotel and customer service 💯

Room was clean, beds were comfortable. The parking attendant was very kind, we had our handicap sign and where allowed to park in front of the hotel.

Great staff, great service!

Ot was good stay it could have been better I requested a couple of times for the ac to be fixed making strange sound but it was not fixed woke me up at night requested a room change but they stated they didnt have any available

We checked in at 3 o’clock. They had power outages. They made us walk up three flights of stairs. The stairs were filthy with building material laying on the floor all over total safety hazard, and they kept lying to us telling us that the power would be back on in about 15 minutes when they were doing maintenance they did bring it up though, but they only had it on for about 20 minutes and then brought it back down. They were not very helpful. I asked for a refund however since they didn’t have any power they weren’t able to process it so I had to go and book another hotel through your service. I did have power and AC. I am diabetic. I have health conditions. I have a heart issue and going up that many stairs does not help carry my own luggage. It also didn’t help that it was over 100° and no air conditioning didn’t even offer you a glass of water it was sad. I stayed up many Marriotts and never have had this type of Very disappointing I hope they do the right thing and refund me my money

I was disappointed that now they charge for hot breakfast

When i made the reservation the app charged me and at thr hotel they charged me again. So I paid 2 times for the same reservation

El Lugar es muy céntrico

Clean rooms and staff very kind. Was not a fan of the breakfast. Parking was a little tight.

The parking lot looks very safe. The AC blows cold and the room was very clean. Staff was very slow, unresponsive during check in. Had to wait for 20mins to be checked in.

Rooms clean, air conditioning nice and cold, staff helpful and knowledgeable about the area, but best part close to everything we needed to get to.

Evething was perfect

Great staff, very friendly, always ready to help

We were excited to stay at this location due to the pool. Unfortunately the pool was not available and this was not the first time. So make sure if you go for the pool to first check if it’s working.

Location is prime. We went prepared for a swim, however the pool was out of service. Would have been nice to know beforehand.

I liked the staff, cleanliness The breakfast and service was excellent. Mi only problem is that I selected this hotel because of the pool and I never received the notification that is was out of service. In a city with 104 degrees weekend and you planned to use the pool you could imagine my disappointment

Excellent customer service and well maintained. Breakfast was delicious.

This is my second or third time staying at this hotel, but this time felt different. The room I was originally placed in was hot and the ac was not working. Overnight, while sleeping, the ac starting making a really loud noise that woke us up. We called the front desk, and he said he would send maintenance. After 10 mins, no one came, so I had to go downstairs and ask again. The manager calls the maintenance guy, who comes to the room and confirms we need to change rooms. We change rooms, but no apologies for the inconvenience or any offerings of any credit or anything. I had to ask if we could get a credit to the restaurant and the manager obliged. The restaurant staff was incredible and took care of us. However, the pool was broken too so we couldn't use it. Overall, the cost to stay in this hotel is not worth it.

Excelente servicio y muy comodas la habitación y muy limpia

The staff was amazing, they even got us a fridge. My issue was the lack of privacy in the bathroom. It was wide open, no actual door separating the room and the bathroom. Other than that it was pleasant.