What do past guests say about El Secreto?

Traveloka users who have stayed at El Secreto have praised its Cleanliness, Service and Facilites, Room Comfort.

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El Secreto

Name: El Secreto
Address: 4 San Antonio Abad interior 2.,, San Miguel de Allende, Estado de Guanajuato, Mexico, 37700, 4 San Antonio Abad interior 2.,, Estado de Guanajuato, 37700, Mexico
Rating: 7.8

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7.8

/10

Pleasant

168 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Todo bien para el tipo de estancia… Un poquito complicado encontrar el lugar Fuera de eso… excelente concepto…

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Ricardo

10.0

/ 10

Dont expect more of what you pay for, its a perfect place to sleep and that’s it.

Julia

10.0

/ 10

It was a nice stay. Something to be aware is that they do not have air conditioning. Aside that, it was great!

In the Area

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4 San Antonio Abad interior 2.,, San Miguel de Allende, Estado de Guanajuato, Mexico, 37700

Main Facilities

WiFi

El Secreto is a hotel is located at San Miguel de Allende.

Available Room Types in El Secreto

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What's around El Secreto

4 San Antonio Abad interior 2.,, San Miguel de Allende, Estado de Guanajuato, Mexico, 37700

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Discover More About El Secreto

General

Near Church of San Miguel Arcángel

Location

With a stay at El Secreto, you'll be centrally located in San Miguel de Allende, a 2-minute drive from Church of San Miguel Arcángel and 10 minutes from La Gruta Spa. This hotel is 0.5 mi (0.9 km) from Allende Garden and 0.5 mi (0.9 km) from Casa del Mayorazgo de la Canal.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Angela Peralta Theater - 0.6 km / 0.4 mi
San Miguel de Allende Public Library - 0.6 km / 0.4 mi
Bellas Artes School - 0.7 km / 0.4 mi
Escuela de Bellas Artes - 0.7 km / 0.4 mi
Las Monjas Temple - 0.7 km / 0.4 mi
El Nigromante Ignacio Ramirez Cultural Center - 0.7 km / 0.4 mi
Temple of Immaculate Conception - 0.7 km / 0.4 mi
Oratorio of San Felipe Neri - 0.7 km / 0.5 mi
Allende Garden - 0.8 km / 0.5 mi
Casa del Mayorazgo de la Canal - 0.8 km / 0.5 mi
Church of Our Lady Of Health - 0.8 km / 0.5 mi
Colegio de Sales - 0.9 km / 0.5 mi
San Miguel de Allende Historical Museum - 0.9 km / 0.5 mi
Temple of San Francisco - 0.9 km / 0.6 mi
Church of San Miguel Arcángel - 0.9 km / 0.6 mi

The preferred airport for El Secreto is Queretaro Intl. Airport (QRO) - 87.9 km / 54.6 mi

Facilities

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Business Facilities

Guests will find features like a virtual front desk.

Rooms

Stay in one of 9 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Housekeeping is provided on request, and irons/ironing boards can be requested.

All facilities in El Secreto

Common Space

Lobby

Exterior

Others

Connectivity

Free WiFi

General

Terrace

Public Facilities

Smoke-free area

Accommodation Policy & General Information in El Secreto

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 18:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

, There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 15:00 - 18:00 - to 12:00
Available rooms at El Secreto	9
Another facilities in El Secreto	Free WiFi, Terrace, Smoke-free area

Frequently asked questions about El Secreto

What are available facilities at El Secreto?

There are top facilites at El Secreto such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at El Secreto?

The standard check-in time at El Secreto is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00

What is the star rating of El Secreto?

El Secreto has a 2.5-star rating.

How many rooms are available at El Secreto?

El Secreto has 9.

Does El Secreto have parking?

Yes, El Secreto does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

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El Secreto reviews and ratings

Overall Ratings & Reviews El Secreto

Other sources (168)

7.8

Pleasant

From 168 reviews

Cleanliness

8.8

Room Comfort

8.0

Service and Facilites

8.6

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Traveller Reviews El Secreto

Number of reviews per page

Top reviews

Rossana

Leisure Family

2.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Everything was terrible, the bathroom was horrible, the room was so small, no closet, the towels looked dirty, it was the worse place ever. I will never use Expedia again! We got a beautiful hotel closer to the centre and for less money. My husband found it , I couldn’t stay in that hotel, it was horrible

Dario alberto

4.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Inconveniente con el baño

Miguel Angel

Business

2.0

/10

Reviewed 51 week(s) ago

Hotels.com verified review

Acudi al hotel y no habia nadie que atendiera, por vía llamada telefonica querian que proporcionara datos de mi tarjeta para realizarme el conro, situacion que me dio desconfianza, en tal virtud la persona que me ayendio me dijo que me ayudaria con la cancelación para que no tuviera desconfianza, sin embargo no lo hizo.

COLLEEN

Leisure Family

8.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

The property was hard to find at first because the entrance is down an alley. At night they have a chain and lock for the main door. I can understand the need for safety but if there is a fire, this is the only exit for the property. The room was very comfortable. Upon arrival there was a plate of fresh fruit waiting for us. Very nice! There were 2 double beds which helped. The bathroom sink was unique in the fact it was a pedestal with a very small bowl. The shower was wonderful. The showerhead was very high so that any tall person would fit under it. The one thing we missed was having a small frig for our beverages. All in all we enjoyed our stay there.

Verified traveler

Friends and Family Family

10.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Todo bien para el tipo de estancia… Un poquito complicado encontrar el lugar Fuera de eso… excelente concepto…

Armando

Leisure with Friends

8.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

It gets the job done.

Erika

Leisure Family

2.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

First we didn’t get the room we paid for, then we couldn’t sleep because an alarm was going on all night and nobody was on the property to figure out, next day they changed the room for the correct one but with the surprise that we didn’t have hot water and had to shower at 6:00 am with cold water because again nobody was there and nobody responded my messages! Cute place but they don’t have the most basic for guests like good communication care and hot water! No recomendable.

Steve

Leisure

8.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Welcoming helpful staff. Communication online and pre registration requirements were confusing and unecessarily complicated. But beutiful well located hotel.

Carlos

Friends and Family Family

6.0

/10

Reviewed 84 week(s) ago

Hotels.com verified review

Lamentablemente me tocó una habitación sin ventilación ni ventanas…muy encerrada. Servicio muy bien, el lugar tampoco está muy bien.

Karla

Leisure Family

8.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Staff was great and very helpful. They were kind enough to upgrade our room to a slightly bigger room at no cost, however rooms need some updating.

Jill

4.0

/10

Reviewed 85 week(s) ago

Hotels.com verified review

Ran out of water few minutes into a shower. Given **one** TINY bar of soap for a 3 night stay. Lamp on bedside table had to be banged on the table repeatedly to work.

ANA PAOLA

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Reed

Leisure Family

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

New construction

Ricardo

10.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

Dont expect more of what you pay for, its a perfect place to sleep and that’s it.

Verified traveler

Friends and Family with Friends

8.0

/10

Reviewed 99 week(s) ago

Hotels.com verified review

Almost all corresponded to expectations and we really enjoyed our stay, the surroundings, and staff friendliness. However, one important point did not correspond to expectations: I selected this place assuming from the photos that I'd have a sofa; this was important as I was going to have an online meeting in one of the days. Unfortunately, that did not happen and staff said it's because the photos online might correspond to different rooms and that one in specific was not available. I'd suggest to have specific rooms with such differences as different options.

pedro

Leisure with Partner

10.0

/10

Reviewed 118 week(s) ago

Expedia Group verified review

Entrance is an hidden alley way

Julia

Leisure

10.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

It was a nice stay. Something to be aware is that they do not have air conditioning. Aside that, it was great!

Lyla

Leisure Family

10.0

/10

Reviewed 125 week(s) ago

Expedia Group verified review

This was a great place to stay. The only thing is it was difficult to find.it needs more signage in the street or a better description of how to find it on the websites.

Gary

10.0

/10

Reviewed 127 week(s) ago

Expedia Group verified review

Great value!

Klaus

Friends and Family with Friends

2.0

/10

Reviewed 131 week(s) ago

Hotels.com verified review

We reserve this Hotel and when we arrive it was horrible, we not get our room because the not accepted an official identification and the not give us the money back. I can not recommend this Hotel at all. We went to another Hotel did our check in with the same document without any problem. If someone what to relax don't book this one!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.