Elite Vacation Club

Resorts
8.4
/10
Very Good
97 reviews

What Guests Say About Their Stay

Tara

10.0
/ 10
Everyone was amazing. The bed was fabulous. Lots of pools so not crowded and such a great beach

Mia

10.0
/ 10
Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.

Christa

10.0
/ 10
We had a wonderful time for our baby moon! It was the perfect stay, staff was great, the property was great the overall trip was the best!
In the Area
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Carretera a Punta Sam Km. 5.2 Mza 9, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Elite Vacation Club is located in area / city Isla Mujeres. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Elite Vacation Club

Carretera a Punta Sam Km. 5.2 Mza 9, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400
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Lobby Elite Vacation Club
Lobby 2 Elite Vacation Club

Discover More About Elite Vacation Club

General


Near Punta Sam Beach

Location


When you stay at Elite Vacation Club in Punta Sam, you'll be on the beach, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This beach resort is 5.3 mi (8.5 km) from North Beach and 10.3 mi (16.6 km) from Tortuga Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Punta Sam Ferry Terminal - 0.8 km / 0.5 mi
Punta Sam Beach - 0.9 km / 0.5 mi
Mujeres Beach - 2 km / 1.2 mi
El Meco Archaeological Site - 2.6 km / 1.6 mi
Arrecife El Meco Underwater Museum - 2.9 km / 1.8 mi
El Niño Beach - 4.4 km / 2.7 mi
Playa Mujeres Golf Club - 4.5 km / 2.8 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4.3 km / 2.7 mi
Ultramar Ferry Puerto Juárez - 5.8 km / 3.6 mi
Gran Puerto Pier - 6.2 km / 3.8 mi
Garrafon Natural Reef Park - 6.3 km / 3.9 mi
Museo Iconografico de la Carrera Panamericana - 7.2 km / 4.5 mi
Isla Mujeres Ferry Terminal - 8.2 km / 5.1 mi
North Beach - 8.5 km / 5.3 mi
Parador Fotográfico - 8.5 km / 5.3 mi

The nearest major airport is Cancun Intl. Airport (CUN) - 27 km / 16.8 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Grab a bite at La Casona STK, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 415 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 50-inch flat-screen televisions are provided, with satellite programming available. Bathrooms feature showers, complimentary toiletries, and hair dryers.

All facilities in Elite Vacation Club

Bar, Cafe and Lounge Elite Vacation Club
Bar, Cafe and Lounge
Swimming Pool Elite Vacation Club
Swimming Pool
Entertainment Facility Elite Vacation Club
Entertainment Facility
Fitness Center Elite Vacation Club
Fitness Center
Common Space Elite Vacation Club
Common Space

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Beach umbrella
  • Spa
  • Garden
  • Beach towel
  • Fitness center
  • Beach cabanas
  • Beach sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area

Family-friendly Facilities

  • Kids club
  • Children games
  • Children pool

Nearby Facilities

  • Gift shop
  • Grocery
  • ATM/Banking

Kids and Pets

  • Babysitting
  • Children facilities

Transportation

  • Airport transfer
  • Valet parking

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Connectivity

  • Free WiFi

Sports and Recreations

  • Beach volleyball

Accommodation Policy & General Information in Elite Vacation Club

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Elite Vacation Club
415
Number of floors in Elite Vacation Club
9
Another facilities in Elite Vacation Club
Romantic proposal packages, Outdoor pool, Beach umbrella, Spa, Garden

Frequently asked questions about Elite Vacation Club

What are available facilities at Elite Vacation Club?
There are top facilites at Elite Vacation Club such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Elite Vacation Club?
The standard check-in time at Elite Vacation Club is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Elite Vacation Club provide breakfast?
Yes, Elite Vacation Club provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Elite Vacation Club?
Elite Vacation Club has a 4.5-star rating.
How many floors does Elite Vacation Club have?
Elite Vacation Club has 9.
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Elite Vacation Club reviews and ratings

8.4
Very Good
From 97 reviews
Cleanliness

9.4

Room Comfort

9.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveller Reviews Elite Vacation Club

Number of reviews per page
20
40
Top reviews
Tara
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everyone was amazing. The bed was fabulous. Lots of pools so not crowded and such a great beach
Tiffany
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was fabulous
Agatha
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Excellent time at the hotel. It was worth every penny spent
Fernando
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!
Erfan
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Concierge tries to upsell and it’s pretty annoying. If you say no, they make you feel guilty. There was also lots of construction in the rooms surrounding ours, and they wouldn’t do anything about it.
Antonio
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Aweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront is super dope helped us plenty, watch out for Luis dude think he owns the resort; super rude and entitled.
Kale
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I love everything
Angela
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Super cool
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Beautiful hotel
Tanisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Loved it
Mia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.
Christa
icon-with Partner
with Partner
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

We had a wonderful time for our baby moon! It was the perfect stay, staff was great, the property was great the overall trip was the best!
Steffanie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.
livanessa
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The hotel was clean and beautiful. The pools were outstanding, on the downside no entertainment for adults. It was pretty boring. besides swimming in the pool and the ocean, there was nothing to do all day. The food was extremely expensive. The hotel promote are all inclusive and all-inclusive to my understanding. include food and drink's No food and drink was included with the booking.
Read More
Efrat
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

**Extremely Disappointing Experience – Do NOT Book Here!** I booked a non-refundable package at this hotel, and unfortunately, I tested positive for COVID right before my stay. Despite my situation, the hotel refused to offer any assistance or allow me to reschedule, and instead insisted I still come to the hotel. They didn’t care about my health or the safety of other guests—they just wanted get my money. I reached out multiple times, but nobody ever called me back, and no one offered a solution. It was completely heartless. I was responsible enough to stay home to avoid infecting others, but the hotel couldn’t have cared less they wanted me to with my Covid to there hotel didn’t care from the other guest just not to get me money back . In the end, they took my money without me even stepping foot on the property. This is the worst customer service I’ve ever experienced. They showed zero empathy and made it clear that their priority is money, not guest safety or well-being. Do yourself a favor and avoid this hotel at all costs.
Read More
Ronald H Braswell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

This resort is fabulous. Staff was very helpful and friendly.
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Beautiful place, well maintained and excellent customer service!
Alecia Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon.
Makarios
icon-Leisure
Leisure
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The activities were great! (Ricky Rocks!) Food and alcohol were good. Service was friendly and honest. The gym was smelly so we didn’t use it because of that, but would have liked to.
Kesha
icon-Leisure
Leisure
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Cleaning
Number of reviews per page
20
40

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Book Your Stay Now
Exterior 4 Elite Vacation Club

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 97 reviews
Cleanliness

9.4

Room Comfort

9.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Elite Vacation Club

Number of reviews per page
20
40
Top reviews
Tara
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everyone was amazing. The bed was fabulous. Lots of pools so not crowded and such a great beach
Tiffany
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was fabulous
Agatha
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Excellent time at the hotel. It was worth every penny spent
Fernando
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beds are very comfortable. Friendly staff! Beautiful pools. Very clean!
Erfan
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Concierge tries to upsell and it’s pretty annoying. If you say no, they make you feel guilty. There was also lots of construction in the rooms surrounding ours, and they wouldn’t do anything about it.
Antonio
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Aweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront is super dope helped us plenty, watch out for Luis dude think he owns the resort; super rude and entitled.
Kale
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I love everything
Angela
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Super cool
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Beautiful hotel
Tanisha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Loved it
Mia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Wonderful trip and the food was amazing! All of the restaurants were A1! The beach was a little rocky, but we still enjoyed the pools, etc.
Christa
icon-with Partner
with Partner
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

We had a wonderful time for our baby moon! It was the perfect stay, staff was great, the property was great the overall trip was the best!
Steffanie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

This was our first time at this resort and it was amazing. The staff was more than top notch. Everyone seemed to be happy to help and be available for you at any time. The room upgrade was perfect!! The rooms and resort was clean and I had no issues with anything!! Thank you for a stay we will always remember.
livanessa
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The hotel was clean and beautiful. The pools were outstanding, on the downside no entertainment for adults. It was pretty boring. besides swimming in the pool and the ocean, there was nothing to do all day. The food was extremely expensive. The hotel promote are all inclusive and all-inclusive to my understanding. include food and drink's No food and drink was included with the booking.
Read More
Efrat
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

**Extremely Disappointing Experience – Do NOT Book Here!** I booked a non-refundable package at this hotel, and unfortunately, I tested positive for COVID right before my stay. Despite my situation, the hotel refused to offer any assistance or allow me to reschedule, and instead insisted I still come to the hotel. They didn’t care about my health or the safety of other guests—they just wanted get my money. I reached out multiple times, but nobody ever called me back, and no one offered a solution. It was completely heartless. I was responsible enough to stay home to avoid infecting others, but the hotel couldn’t have cared less they wanted me to with my Covid to there hotel didn’t care from the other guest just not to get me money back . In the end, they took my money without me even stepping foot on the property. This is the worst customer service I’ve ever experienced. They showed zero empathy and made it clear that their priority is money, not guest safety or well-being. Do yourself a favor and avoid this hotel at all costs.
Read More
Ronald H Braswell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

This resort is fabulous. Staff was very helpful and friendly.
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Beautiful place, well maintained and excellent customer service!
Alecia Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Love staying here anytime we're in Cancun this is where we stay. The staff everywhere here are so friendly, helpful and always do a great job. It's nice and quite at night and even when they're full you don't feel like it is overcrowded at all. Love everything about this resort. We'll definitely be back soon.
Makarios
icon-Leisure
Leisure
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

The activities were great! (Ricky Rocks!) Food and alcohol were good. Service was friendly and honest. The gym was smelly so we didn’t use it because of that, but would have liked to.
Kesha
icon-Leisure
Leisure
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Cleaning
Number of reviews per page
20
40