What do past guests say about Hotel Bardo?

Traveloka users who have stayed at Hotel Bardo have praised its Cleanliness, Service and Facilites, Room Comfort.

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Hotel Bardo

Name: Hotel Bardo
Address: AV LA SELVA ENTRE KOHUNLICH, Tulum, Estado de Quintana Roo, Mexico, 77780, AV LA SELVA ENTRE KOHUNLICH, Estado de Quintana Roo, 77780, Mexico
Rating: 9.4

Hotels

9.4

/10

Exceptional

466 reviews

What Guests Say About Their Stay

Jesse Fraser

10.0

/ 10

The staff on site were amazing. Look for Santi at the front desk. That man is fantastic.

Jesus

10.0

/ 10

I had an incredible stay. From the moment I arrived, the atmosphere felt calm and thoughtfully curated, perfect for disconnecting from everything. The room was full of beautiful details, the bed was very comfortable, and the service was always attentive without being intrusive. I especially loved the wellness experiences, and the breakfast was a great way to start the day in a relaxed mood. I would definitely return if you are looking for something more intimate and special in Tulum. Temazcal is a must.

Aron

10.0

/ 10

We had an amazing stay here. The hotel is incredibly romantic, quiet, and beautifully designed — the perfect place to disconnect and relax. The atmosphere is peaceful and private, and the staff were warm, helpful, and genuinely attentive. This is a truly special, intimate spot for anyone looking for a relaxing and isolated romantic getaway. Highly recommended.

In the Area

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AV LA SELVA ENTRE KOHUNLICH, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Swimming Pool

WiFi

Hotel Bardo is located in area / city Tulum.

Available Room Types in Hotel Bardo

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What's around Hotel Bardo

AV LA SELVA ENTRE KOHUNLICH, Tulum, Estado de Quintana Roo, Mexico, 77780

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General

In Tulum (Tulum City Center)

Location

Located in Tulum (Tulum City Center), Hotel Bardo is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This luxury hotel is 4 mi (6.4 km) from Tulum Beach and 5 mi (8 km) from Playa Paraiso.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital de Tulum - 1 km / 0.6 mi
Dos Aguas Park - 1.5 km / 0.9 mi
Holistika Art Walk - 2 km / 1.3 mi
Cenote Calavera - 3.4 km / 2.1 mi
Cenote Cristal - 3.4 km / 2.1 mi
Hunab Lifestyle Center - 3.5 km / 2.2 mi
Jaguar Park - 3.6 km / 2.2 mi
Cenote Escondido - 3.9 km / 2.4 mi
Temple of Doom - 4.4 km / 2.7 mi
Tulum National Park - 5 km / 3.1 mi
Gran Cenote - 5 km / 3.1 mi
Playa Ruinas - 5.5 km / 3.4 mi
Tulum Tower - 6.1 km / 3.8 mi
Tulum Mayan Ruins - 6.4 km / 4 mi
Tulum Beach - 6.4 km / 4 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 40.3 km / 25 mi
Cancun Intl. Airport (CUN) - 120.9 km / 75.1 mi

Facilities

Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining

Enjoy a meal at Milam, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 30 air-conditioned rooms featuring private pools. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided daily.

All facilities in Hotel Bardo

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Hotel Services

Laundry service
Wedding service
Luggage storage
Porter
Multilingual staff
Concierge

Things to Do

TV lounge
Outdoor pool
Garden
Spa
Library

General

Lockers
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box

Nearby Facilities

Gift shop
Grocery

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in Hotel Bardo

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 125 per accommodation, per day

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Children not allowed, Contactless check-in is available, No elevators

Fee for continental breakfast: approximately USD 30 per person
Pet fee: USD 50 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, WiFi
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Bardo	30
Another facilities in Hotel Bardo	Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked questions about Hotel Bardo

What are available facilities at Hotel Bardo?

There are top facilites at Hotel Bardo such as Swimming Pool, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Bardo?

The standard check-in time at Hotel Bardo is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Hotel Bardo provide breakfast?

Yes, Hotel Bardo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Bardo?

Hotel Bardo has a 5.0-star rating.

How many rooms are available at Hotel Bardo?

Hotel Bardo has 30.

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Hotel Bardo reviews and ratings

Overall Ratings & Reviews Hotel Bardo

Other sources (466)

9.4

Exceptional

From 466 reviews

Cleanliness

9.8

Room Comfort

9.2

Service and Facilites

9.6

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Traveller Reviews Hotel Bardo

Number of reviews per page

Top reviews

Jesse Fraser

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The staff on site were amazing. Look for Santi at the front desk. That man is fantastic.

Shawn

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Amazing place for a couples get away.

Jesus

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Daniel

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

AMAZING STAY

Myriam

with Partner

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful room and outdoor shower and plunge pool. Site is also very sexy looking but beware of bugs if you’re sensitive. Service at pool is spotty.

Aron

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Raul

Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

The rooms were excellent and spotless. The pool in the villa and main pool were incredible. The path to the villas was breathless and definitely recommend this hotel just know you are not close the breach but rather the town and there is a coffee shop named Aroma Café 5 minutes walking which was amazing.

Kevin

with Partner

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

generally, the hotel was nice. The staff were fantastic.. when we had an issue in our room with the bathroom it was fixed immediately. As you have several hotels, I would’ve thought you would run a shuttle between the hotels so we can access the other restaurants easily.. we did make our way over to the other restaurant and the food was spectacular. Unfortunately, the hotel is not set up for wet weather. There’s a lot of water in the fitness area and when I turned up in the morning someone was using the area even though the floor was all wet. The Pilates class started late because the instructor had to ask the hotel to come and clean and dry the floor.. I expected the hotel to be making sure this area was dry prior to use of Pilates as it was a general use area for fitness for all guests. However the room was beautiful and staff super friendly.

Frank A

Leisure

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Different vibe, serene

Paul

with Partner

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Everything was great, especially the staff and service.

Rashell

Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

I would definitely recommend this property. Everything was great. The staff was always kind and helpful. The facility was always clean and the atmosphere was very relaxing. Our room was always clean when we returned from our activities and smelled so good. We always felt safe and they had staff on duty all night monitoring the facility. The restaurant had the best food we ate on our whole trip. It was absolutely delicious and the waiter was fantastic. There is not one thing I can say negative. This place is top quality.

Erica

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Our experience at Hotel Bardo was amazing!! The decor and vibe are so cool, the food was delicious, its quiet and chill. The rooms are fantastic, spacious, gorgeous. I would totally go back! Guadalupe was also amazing, helping us plan our excursions! And our spa treatments were wonderful!!

Anderson Arturo

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Amazing

Janet

Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Very calm very beautiful will stay there again.

Ashley

Leisure Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

My stay at Hotel Bardo was absolutely amazing! The property is stunning — every corner feels so serene and beautifully designed. The atmosphere is relaxing and luxurious without feeling pretentious. The staff were beyond accommodating and genuinely friendly, always going above and beyond to make sure I had everything I needed. You can really tell they take pride in what they do. And the food — incredible! Every meal was fresh, flavorful, and beautifully presented. From breakfast to dinner, everything exceeded my expectations. Overall, it was such a memorable experience. I can’t wait to come back — highly recommend Hotel Bardo to anyone looking for the perfect mix of comfort, style, and exceptional service!

Padmini

2.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

I stayed at this hotel and was completely disappointed with the service. From the moment I checked in, the staff seemed uninterested and unhelpful. The front desk took forever to assist me, and when I finally got to my room, it wasn’t even properly cleaned — there were stains on the sheets and a bad smell in the air. When I called downstairs to ask for help, it took over an hour for anyone to respond, and the person who came up acted like it was an inconvenience. On top of that, the amenities advertised online were either broken or unavailable. For the price I paid, I expected at least decent hospitality, but this experience was unacceptable. I would not recommend this hotel to anyone and will never stay here again.

Lissette

Business and Leisure with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The whole stay was exceptional from beginning to the end. I GIVE IT A 10+. THANK YOU!

Bryan J

Leisure Family

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

My wife and I loved Hotel Bardo! The private pool was excellent, as well as the surrounding common areas. Would definitely recommend this Hotel.

Bradley

with Partner

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Bardo and staff is very well maintained and clean. The staff is very friendly and accommodating for all the needs. The rooms and pool are the highlights and are very relaxing and provide a great opportunity to unplug and relax.

Mojan

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.