Hotel Capital Saltillo

A jewel

The comforter was stained

Se escucha absolutamente todo lo que hacen en recepción y los otros cuartos (por favor silencien o contesten el ruidoso teléfono al menos por las noches). Adicional, las sabanas tenían cabellos pequeños, pareciera que no las cambiaron.

I requested a king size bed and they gave me a queen size bed, the property is safe and everyone is nice

For the most part the hotel is nice, reception super nice. Unfortunately the bathroom was dirty, not swept or cleaned. Shower was full of hair from previous client, toilet rim stained with pee.

Staff was excellent. I chose this hotel because of the review rating. The room smelled strange, sheets on both beds had yellow stains. Beds had hair balls on them. It was just in general dirty. You can hear everything going on in the other rooms. When the neighbor went to the bathroom, we got a hint of urine aroma. Not good. Went be back

The hotel facility is of a low standard. The AC/heating does not work effectively. There are not enough electric outlets. The shower water is small. The desk is too simple. The check-in process was complicated and a 100 peso deposit was required for the TV control. The complimentary breakfast is OK.

I frequently stay at inexpensive hotels, but this place is terrible. There is a lot of noise from both the traffic outside and guests inside. In my room I could easily hear conversations in the lobby. There wasn't any bottled water in the room. The heater didn't work well, and the light on the unit illuminated the entire room. There were no hand or face towels... just two bath towels that were as rough as sand paper. And the worst part: the cleanliness... Even though there was a notice on the toilet that it was sanitized, there was a huge black hair right on top. And look at the photo... I used a towel to wipe the bottom of the shower! Disgusting!

Great staff and service , great option for the price, clean rooms , quiet and peaceful good amenities and overall great experience. Great option if you need to stop and rest for the night.

The walls are really thin, and u can hear everything in the rooms from the hallway. They need more help with breakfast, only 1 lady, its too much for her.

Execele te acceso

Me gusto que se veían nuevas las instalaciones No me gusto su ubicación. No había nada cerca caminando

:)

Lo que no me gustó es que el minisplit no funcionó, habitación 301

En general todo bien, solo que en el área donde me toco se escuchaba mucho ruido

en general bien

La regadera de la habitación no funcionaba pero nos cambiaron de habitación y todo bien. La chica de recepción fué muy amable y en realidad todo estuvo bien a excepción del ruido en la mañana. Había una chica hablando y riendo cerca de recepción y se escuchaba hasta las habitaciones. Eso fué muy molesto.

Es una mentira lo que viene en la página, no hay desayuno incluido y no hay nada cerca del hotel para comer, estará prácticamente en medio del desierto

Es una mentira la publicidad, se supone que hay desayuno incluido y nunca hubo nada.

Ofrecían servicio con desayuno incluído más sin embargo al llegar al lugar pregunté y solo ofrecían un break, cabe hacer mención que ni siquiera el break estaba el puesto en la mañana solo encontré café y agua para prepararte