What do past guests say about Hotel Diana?

Traveloka users who have stayed at Hotel Diana have praised its Cleanliness, Room Comfort, Service and Facilites.

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Hotel Diana

Name: Hotel Diana
Address: Av 5 Pte #329, Puebla, Estado de Puebla, Mexico, 72000, Av 5 Pte #329, Estado de Puebla, 72000, Mexico
Rating: 9

Hotels

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9.0

/10

Exceptional

886 reviews

What Guests Say About Their Stay

Samuel

10.0

/ 10

Excellent location. A stone's throw from the cathedral, plenty of delicious food joints nearby.

Ausencia

10.0

/ 10

ME ENCANTO,VOLVERÍA A HOSPEDARME , MUY LIMPIO Y ORGANIZADO, ATENCIÓN EXCELENTE!! Love it love it!! 💯 recommend!!

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LOUIS

10.0

/ 10

Excellent service mais petit problème de disponibilité d’eau pour la salle de toilette

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In the Area

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Av 5 Pte #329, Puebla, Estado de Puebla, Mexico, 72000

Main Facilities

Parking

Luggage storage

Elevator

Multilingual staff

24-hour Receptionist

Hotel Diana is located in area / city Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Diana

Av 5 Pte #329, Puebla, Estado de Puebla, Mexico, 72000

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Discover More About Hotel Diana

General
Near Zócalo de Puebla

Location
Hotel Diana is in the heart of Puebla, within a 5-minute walk of Palafoxiana Library and Zócalo de Puebla. This spa hotel is 0.3 mi (0.5 km) from Puebla Cathedral and 0.9 mi (1.5 km) from Puebla Convention Center.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Palafoxiana Library - 0.4 km / 0.2 mi
Zócalo de Puebla - 0.4 km / 0.3 mi
Puebla Cathedral - 0.5 km / 0.3 mi
Rosario Chapel - 0.6 km / 0.4 mi
Amparo Museum - 0.7 km / 0.4 mi
Candy Street - 0.8 km / 0.5 mi
Santo Domingo Church - 0.8 km / 0.5 mi
Los Sapos Bazaar - 0.8 km / 0.5 mi
Iglesia de la Compañía - 0.8 km / 0.5 mi
Callejon del Sapo - 0.9 km / 0.5 mi
Museum of the Mexican Army and Air Force - 0.9 km / 0.6 mi
Poblano de Arte Virreinal Museum - 0.9 km / 0.6 mi
Santa Monica Convent and Museum of Religious Art - 0.9 km / 0.6 mi
Uriarte Talavera - 1 km / 0.6 mi
Mexican Revolution Museum - 1 km / 0.6 mi

The preferred airport for Hotel Diana is Puebla Intl. Airport (PBC) - 34.5 km / 21.5 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.

Rooms
Make yourself at home in one of the 27 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in Hotel Diana

Entertainment Facility

Functional Hall

Common Space

Exterior

Bedroom

Things to Do

TV lounge
Spa

Food and Drinks

Snack bar

Transportation

Valet parking

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Welcoming drinks
Luggage storage
Multilingual staff
24-hour Receptionist

Accommodation Policy & General Information in Hotel Diana

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

, This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 17:00 - to 12:00
Available rooms at Hotel Diana	27
Number of floors in Hotel Diana	3
Another facilities in Hotel Diana	TV lounge, Spa, Snack bar, Valet parking, Free WiFi

Frequently asked questions about Hotel Diana

What is normal check-in & check-out time at Hotel Diana?

The standard check-in time at Hotel Diana is starting from 15:00 - 17:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Diana?

Hotel Diana has a 3.5-star rating.

How many floors does Hotel Diana have?

Hotel Diana has 3.

How many rooms are available at Hotel Diana?

Hotel Diana has 27.

Does Hotel Diana have parking?

Yes, Hotel Diana does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

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Hotel Diana reviews and ratings

Overall Ratings & Reviews Hotel Diana

Other sources (886)

9.0

Exceptional

From 886 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Traveller Reviews Hotel Diana

Number of reviews per page

Top reviews

Maria

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We like all about it.

Elisa

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great stay

Mario

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great place to stay. Room was nice, clean, the WiFi was a little strange. You either had to use it to watch TV or use it for your phone, it was inconvenient. They would park your vehicle and the location of the hotel is great. Blocks away from the cathedral and many major attractions. I would stay here again.

Samuel

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location. A stone's throw from the cathedral, plenty of delicious food joints nearby.

Jesús

4.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Jose

with Children

4.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The location is great—it's within easy walking distance of the Zócalo and many restaurants, which made it convenient to explore the area. Unfortunately, our experience was affected by the lack of hot water. We had to take cold showers for our entire five-day stay. My son ended up getting sick after being caught in the rain and then having to shower with cold water. We reported the issue to the front desk several times. Each time we were told someone would come to fix it, but no one ever did, and the problem was never resolved. Also, the rooftop terrace is not open every day and does not serve food, despite being one of the amenities we were looking forward to.

Ausencia

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

ME ENCANTO,VOLVERÍA A HOSPEDARME , MUY LIMPIO Y ORGANIZADO, ATENCIÓN EXCELENTE!! Love it love it!! 💯 recommend!!

Christopher

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

3 rating for me means it was basically fine, but I would probably not choose this hotel again. The good: -Very clean - Bed was among the most comfortable I have experienced - Air conditioning worked very well - Quiet - Convenient location, two blocks to Zócalo The bad: - I got a message from the hotel saying my reservation would be canceled if I didn't arrive by 6 pm. This was a surprise. Forunately it was not a problem in my case. - My room had a window overlooking the atrium, it did not open. - The shower took several minutes to warm up and never got hot - The bathroom was so dark I could hardly see myself to shave. - Lamp did not work. - Outlets were in stupid places. None near the desk. Two located under night tables and I had to get on my hands and knees and use the light from my phone to find them. - No coffee or hot water in the room or hotel. Good cafes (Profética) a block or two away. Other - Staff were helpful but did not go beyond the basics. - Did not try the restaurant. There is a roof terrace which did not have any service but had nice views and you could bring your own drinks I guess. - The internet only works when your key is in the slot, so it restarts every time you enter and there is not service in other places. All kind of fine but nothing special with some little annoyances. The price I paid was ok for what I got.

Jose

with Friends

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Great place to stay. Affordable and centrally located

Btridgeth

Family

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

I wish the pillows would have been more comfortable and there is nowhere to sit your carry on luggage

Leticia Gutierrez

with Friends

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Good location. Walkable neighborhood

Maria

with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

No el personal muy amable

Claudia

with Partner

10.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Muy limpio el hotel , el personal muy atento Muy bien ubicado !!

juan

with Partner

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Walls are not soundproof. Hairdryer does not work. Lack of shampoo or conditioner in bathroom. Breakfast was simple for the price better going out to eat.

Betsabe

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Todo muy bien

Silvia

Friends and family with Friends

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Clean and easy for walk around

Walter

with Partner

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Friendly staff , nice location , comfortable bed and clean room

Ken

with Partner

8.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Rooms were great, location very close to everything.

James

Leisure with Partner

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Excellent in every way.

Diana

Leisure with Friends

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Clean room, very close to the downtown area

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Disclaimer

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