Hotel Laguna Bacalar

Hotels
6.2
/10
Pleasant
472 reviews

What Guests Say About Their Stay

Tomas

10.0
/ 10
Everyone I encountered was very friendly and willing to assist us. We had breakfast one morning. It was delicious. Those chilaquiles continue to be as good as 2 years ago when we visited for the first time. Thank you all.

Maria

10.0
/ 10
The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.

Noelia

10.0
/ 10
Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at.
In the Area
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Avenida Costera #479 Bacalar, Bacalar, Estado de Quintana Roo, Mexico, 77930

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Hotel Laguna Bacalar is a hotel is located at Bacalar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Laguna Bacalar

Avenida Costera #479 Bacalar, Bacalar, Estado de Quintana Roo, Mexico, 77930
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Discover More About Hotel Laguna Bacalar

Location


Hotel Laguna Bacalar is a hotel is located at Bacalar.

About Hotel Laguna Bacalar

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Laguna Bacalar.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Laguna Bacalar is the right place to stay.

All facilities in Hotel Laguna Bacalar

Others Hotel Laguna Bacalar
Others

General

  • Smoking area
  • Parking
  • Terrace
  • Rooftop terrace

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden

Public Facilities

  • Others
  • Safety deposit box

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Laguna Bacalar

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.97 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel Laguna Bacalar
25
Number of floors in Hotel Laguna Bacalar
2
Another facilities in Hotel Laguna Bacalar
Smoking area, Parking, Terrace, Rooftop terrace, Luggage storage

Frequently asked questions about Hotel Laguna Bacalar

What are available facilities at Hotel Laguna Bacalar?
There are top facilites at Hotel Laguna Bacalar such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Laguna Bacalar?
The standard check-in time at Hotel Laguna Bacalar is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Laguna Bacalar?
Hotel Laguna Bacalar has a 3.0-star rating.
How many floors does Hotel Laguna Bacalar have?
Hotel Laguna Bacalar has 2.
How many rooms are available at Hotel Laguna Bacalar?
Hotel Laguna Bacalar has 25.
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Hotel Laguna Bacalar reviews and ratings

6.2
Pleasant
From 472 reviews
Cleanliness

6.4

Room Comfort

5.4

Location

8.0

Service and Facilites

6.2

Sort by
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Traveller Reviews Hotel Laguna Bacalar

Number of reviews per page
20
40
Top reviews
Oscar Gomar
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Three towels for four people, no air conditioning, no TV, no minibar, no hairdryer, no bedside tables, only one electrical outlet. The beds were comfortable and clean, the cleaning staff was attentive and very friendly, and the exterior was pleasant. The restaurant staff was inattentive and the service was very poor. No menu items were available, the coffee tasted like it was from the previous day, and the chilaquiles were tasteless and fried in very rancid oil
Read More
Tomas
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everyone I encountered was very friendly and willing to assist us. We had breakfast one morning. It was delicious. Those chilaquiles continue to be as good as 2 years ago when we visited for the first time. Thank you all.
HERBERT
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

El hotel está muy bien ubicado y tiene fácil acceso a la laguna.
Liliana
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating.
Elisha
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The room dirty i didnt stay there again wont a refund
Valente
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Closed to lake
Luz
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow .
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.
Noelia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at.
GUADALUPE
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The property is very old. The room did not have hot water the food at the restaurant was very expensive.
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.
Read More
Telmi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok
Salvador
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Ok
Estefania
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again.
Peter
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Best thing about the place is the view and location. On a beautiful spot on the lagoon and has a nice pool and access to lagoon swimming. The rooms are bare bones but clean and have a big balcony. There aren’t many outlets and strangely one is on the wall close to the ceiling. The staff at the front desk were nice and friendly. The restaurant didn’t seem to have regular hours and was a bit overpriced for what it was (don’t get the green sandwich). If you want to stay on the lake but not have to spend a lot this is an option. Alternatively you can stay in a cheap decent place in town and then get a mostly consumable day pass at one of the beach clubs or nice hotels on the lagoon.
Read More
Jesus
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Trash
Cristian
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

I didn’t like it I didn’t know is just one fan in the hotel room and no ac and the hotel looks like is in the ruins
Lisa
icon-Business Family
Business Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

It is dated , rooms need work
Andrew
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Was a great stay
Jorge
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

This property is located in one of the best areas in Laguna Bacalar Exelente views and access to the water 🌊
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Laguna Bacalar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.2
Pleasant
From 472 reviews
Cleanliness

6.4

Room Comfort

5.4

Location

8.0

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Laguna Bacalar

Number of reviews per page
20
40
Top reviews
Oscar Gomar
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Three towels for four people, no air conditioning, no TV, no minibar, no hairdryer, no bedside tables, only one electrical outlet. The beds were comfortable and clean, the cleaning staff was attentive and very friendly, and the exterior was pleasant. The restaurant staff was inattentive and the service was very poor. No menu items were available, the coffee tasted like it was from the previous day, and the chilaquiles were tasteless and fried in very rancid oil
Read More
Tomas
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everyone I encountered was very friendly and willing to assist us. We had breakfast one morning. It was delicious. Those chilaquiles continue to be as good as 2 years ago when we visited for the first time. Thank you all.
HERBERT
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

El hotel está muy bien ubicado y tiene fácil acceso a la laguna.
Liliana
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating.
Elisha
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The room dirty i didnt stay there again wont a refund
Valente
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Closed to lake
Luz
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow .
Maria
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.
Noelia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at.
GUADALUPE
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The property is very old. The room did not have hot water the food at the restaurant was very expensive.
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.
Read More
Telmi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok
Salvador
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Ok
Estefania
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again.
Peter
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Best thing about the place is the view and location. On a beautiful spot on the lagoon and has a nice pool and access to lagoon swimming. The rooms are bare bones but clean and have a big balcony. There aren’t many outlets and strangely one is on the wall close to the ceiling. The staff at the front desk were nice and friendly. The restaurant didn’t seem to have regular hours and was a bit overpriced for what it was (don’t get the green sandwich). If you want to stay on the lake but not have to spend a lot this is an option. Alternatively you can stay in a cheap decent place in town and then get a mostly consumable day pass at one of the beach clubs or nice hotels on the lagoon.
Read More
Jesus
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Trash
Cristian
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

I didn’t like it I didn’t know is just one fan in the hotel room and no ac and the hotel looks like is in the ruins
Lisa
icon-Business Family
Business Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

It is dated , rooms need work
Andrew
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Was a great stay
Jorge
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

This property is located in one of the best areas in Laguna Bacalar Exelente views and access to the water 🌊
Number of reviews per page
20
40