Hotel Real Catedral

Front desk receptionist was super nice

Great place to stay.

Let's start with check in. They flexed as we arrived early. Thank you. Hotel is a bit dated, but bed was comfortable.2nd night ac stopped working. They offered fan. Eventually they were able.to get us a room with newer AC after we refused fan. No elevator, so first day lugged luggage up three flights of stairs. Request room end floor. Avoid all rooms that face cathedral, as the bells drove us nuts first two days. No sound proofing on 2nd and third floor rooms..street noice was also loud. Avoid rooms 300, through 304thqt includes 2nd floor. We're were transferred to 1st floor facing dinning hall. Bad idea. You'll hear and see everyone, as rooms don't have curtains, just light shading cloth. So 2nd floor facing interior is best options. Parking was horrific. They don't tell you they have it. Three spots in front and 6 spots down back alley way. We had to keep asking till they allowed us to park back there. Do not park on street unless you pay at booth meters. The fine is 50 pesos and a 10 minute drive to police station to get your.front plate. Do not pay for breakfast, was not pleasant. There are several breakfast spots in town center with better food. They did turn room every night, and did leave one bottled water, two would have been nice. Overall not bad for price. Service could be better, as we caught front desk asleep at 4am on couch and you g lady at desk was always talking to her boyfriend who always visited her. Short Latino male with buzz cut was not friendly.

It was smack in the middle of the City. The problem it is old the AC did not work and it needs a major remodeling as the beds are old. If they would remodel it would be a great Hotel there is also verry limitted parking.

It was a great hotel, so close to the main attractions of the city. Nice rooms and clean. The only thing is that the bathroom is a little bit tiny.

Historic hotel with very friendly staff.

El hotel esta muy bien ubicado en el centro de la ciudad. Esta limpio y bien atendido. Sin embargo las habitaciones no estan aisadas de ruido y se escucha todo.

No AC during summer is a big difference on different rooms

Nice hotel and pleasant people! Breakfast was quite simple but cooked with heart. I liked everything.

an overall good hotel, rooms are small and they only offered buffet breakfast with no too many options, close to the cathedral but 15min from archeological sites

Check in was really easy and parking was available directly in front of the hotel, but the windows in the room didn't close properly and the only solution offered was a mosquito repellant which was placed in our room: only problem? We had nothing to light the incense coil with! The lobby and dining area was pretty, but the rooms were rather run down. The nearby ruins are worth 1/2 day visit, but not really worth staying the night in Tula. It was rather unattractive and run down. The worst though was the reception staff who could not make a recommendation (regardless of the topic) that was understandable and they looked at us as if we were from Mars for asking! Really odd.

The reception staff test us standing at the desk with no one to attend us for five minutes. There was so much noise at night because of the Day of the Dead celebration and neighbors who wanted to talk in the area in front of our room. The building and location could be charming but not equipped to block noise if you want rest.

Not the best. Room was super small and stuffy. Clean enough, but the bed was super uncomfortable. Pretty noisy as room looks over an indoor courtyard dining area.

we stopped 1 night in this hotel in Tulla. This hotel is very correct for the price. You can't expect a lot more. One night is enough...

I was given the wrong size room. The regular size rooms are very small, but for this price it's good. Similar to New York City sizes. However, the deluxe room offers a decent amount of space. The hotel staff was very friendly and responsive to me being in the wrong room. I did notice hair under the sheets which shows that the beds were not cleaned. I arrived later for breakfast, but they were nice and made me a special meal. Very nice staff. Room's good use some help. Located in the Centro of Tula. There are several places to eat, within walking distance. Tula had a very clean Zocalo area of the Centro. Hotel just a few minutes ride from the Tula ruins.

Hotel Real Catedral is a pleasant and convenient place to stay in Tula where accommodation is fairly limited. It is in a central location and easy to find. Rooms and public areas are spotlessly clean. Everyone is friendly and helpful. Free wireless internet is reliable. The breakfast included in the room price was simple but adequate. If I go back to Tula, I would stay there again.

Staff had no idea of what to do with the Expedia proof I had paid and insisted on charging me again! I speak spanish and so it was not a language issue! DO NOT PAY IN ADVANCE IF YOU BOOK THIS HOTEL! TWO OTHER GUEST HAD THE SAME ISSUE. Also I needed a room with two beds and was given a room very small with very low ceilings and thank God it was only for a couple of nights. There are other hotels to choose from so try to select another or don't pay in advance.

Very nice experience, got in too early and they did their best to accomodate me and check me in asap. Good food. Great location.

Excellent location. Since it is a boutique hotel, everything looks more personalized. staff helpful and courteous

real the only choice, and I had to stay again so at least I knew what I was in for.