What do past guests say about Hotel Santa Fe?

Traveloka users who have stayed at Hotel Santa Fe have praised its Cleanliness, Service and Facilites, Room Comfort.

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Hotel Santa Fe

Name: Hotel Santa Fe
Address: Tlaxcala 268, esquina con Av. Lerdo, Zona Centro, Juárez, Estado de Chihuahua, Mexico, 32000, Tlaxcala 268, Estado de Chihuahua, 32000, Mexico
Rating: 7.6

Hotels

7.6

/10

Pleasant

196 reviews

What Guests Say About Their Stay

Emily

10.0

/ 10

Hotel Santa Fe is very clean and safe. We enjoyed staying overnight in Juarez. The staff was friendly and the front desk is staffed around the clock. We had everything we nweded. Thank you!

Orsat

10.0

/ 10

Everything was perfect at hotel Santa Fe if I come again to Juarez definitly will sleep there. Hotel is near international crossing border and center.

Pablo

10.0

/ 10

1st time here. Great place to stay, convenient for walking and shopping. Save the receipt for a free breakfast. Very nice and clean room.

In the Area

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Tlaxcala 268, esquina con Av. Lerdo, Zona Centro, Juárez, Estado de Chihuahua, Mexico, 32000

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Elevator

Hotel Santa Fe is located in area / city Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Santa Fe

Tlaxcala 268, esquina con Av. Lerdo, Zona Centro, Juárez, Estado de Chihuahua, Mexico, 32000

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Location

Hotel Santa Fe is located in area / city Juárez.

About Hotel Santa Fe

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Santa Fe.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Santa Fe exclusively for you.

With all facilities offered, Hotel Santa Fe is the right place to stay.

All facilities in Hotel Santa Fe

Others

Public Facilities

Others
Restaurant
Safety deposit box
Coffee shop
Elevator

Hotel Services

Luggage storage
24-hour Receptionist
Laundry service
Concierge

Things to Do

Karaoke
Indoor pool

General

Smoking area
Terrace

Family-friendly Facilities

Children pool

Food and Drinks

Accommodation Policy & General Information in Hotel Santa Fe

Important Note

A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 07:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time	From 07:00 - to 12:00
Available rooms at Hotel Santa Fe	67
Number of floors in Hotel Santa Fe	4
Another facilities in Hotel Santa Fe	Others, Safety deposit box, Coffee shop, Luggage storage, 24-hour Receptionist

Frequently asked questions about Hotel Santa Fe

What are available facilities at Hotel Santa Fe?

There are top facilites at Hotel Santa Fe such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Santa Fe?

The standard check-in time at Hotel Santa Fe is starting from From 07:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Santa Fe?

Hotel Santa Fe has a 3.0-star rating.

How many floors does Hotel Santa Fe have?

Hotel Santa Fe has 4.

How many rooms are available at Hotel Santa Fe?

Hotel Santa Fe has 67.

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Hotel Santa Fe reviews and ratings

Overall Ratings & Reviews Hotel Santa Fe

Other sources (196)

7.6

Pleasant

From 196 reviews

Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

7.8

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Traveller Reviews Hotel Santa Fe

Number of reviews per page

Top reviews

Emily

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Hotel Santa Fe is very clean and safe. We enjoyed staying overnight in Juarez. The staff was friendly and the front desk is staffed around the clock. We had everything we nweded. Thank you!

Maria

Friends and Family

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Staff went above and beyond to accommodate our needs…

Mileydy

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

This amazing place

Vincente

Leisure Family

6.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Front desk guy. Needs to pay attention to his job. He was combing his hair wile we’re checking in. He forgot to give me my receipt. Other than that. For a reasonable price it was ok.

Vincente

Leisure Family

6.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

You get what you pay for

Jazmin

4.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Gracias

Orsat

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

Everything was perfect at hotel Santa Fe if I come again to Juarez definitly will sleep there. Hotel is near international crossing border and center.

jon

Business

8.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

The accommodations were clean and the service was outstanding

Yanirys

Leisure Family

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

Sin queja alguna, el personal muy atento y profesional.

Aaron

Business

4.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

Habían cucarachas

Jorge

4.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Noisy old night

Maritza

Business with Partner

10.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

Was ok good stay

Pablo

10.0

/10

Reviewed 169 week(s) ago

Hotels.com verified review

1st time here. Great place to stay, convenient for walking and shopping. Save the receipt for a free breakfast. Very nice and clean room.

Teddy

8.0

/10

Reviewed 194 week(s) ago

Hotels.com verified review

The check-in process took almost 20 minutes, and I was the only guest checking in. Something about the system and the credit card terminal. After waiting so long in the lobbying I was ready to cancel and stay at a different hotel. The guy at the front desk got upset with me when I was ready to cancel. He wanted to argue about it, a simple apologize from him would have been nice. I finally got checked in after a long wait. It would be nice if the front desk was probably trained on checking in Expedia reservations, and giving hospitable customer service.

Mario

2.0

/10

Reviewed 196 week(s) ago

Hotels.com verified review

Me robaron unos mazapanes de mi bolsa y me dejaron su garra sucia junto a mis dulces. La que decidió robarme se apresuró tanto que se le olvidó su garra en el ropero.

William

Business

2.0

/10

Reviewed 196 week(s) ago

Expedia Group verified review

Check in late from flight delay and room was filthy dirty smoke burns on table and bed sheet stains. Front desk not willing to credit of any days. Advertising through your company was a false attraction and already in process dispute the charges this hotel Santa Fe Ciudad Juarez should close down and no star at all. I will stay at a Farm with animals better than this motel not hotel. Thank you for your understanding. Thank

Mike

Leisure

6.0

/10

Reviewed 203 week(s) ago

Expedia Group verified review

Not a safe area to stay

Karla Ivette

Business with Partner

10.0

/10

Reviewed 210 week(s) ago

Expedia Group verified review

Muy buen trato y muy amables

Enzo

Business with Partner

8.0

/10

Reviewed 221 week(s) ago

Expedia Group verified review

The place look run down. Different from the photo online. The area is t good to walk past sun down. The rooms are weirdly arranged with some rooms not having any windows at all. I ori lay had one like this and asked them to please change it to a room where the strike of some sunlight may come in. They quickly did so which was good. The room inside was nice but upon Turing on the water faucet there was dirt coming out. There was not shower or washing our hands that night. That’s what we get for trying to pay less for a hotel like this. In the morning they said they were fixing the water heaters and that’s why the water was dirty. The second night we were able to take a shower. Overall it actually an ok hotel for the price. I wouldn’t bring the family and kids here but for one’s self or as a couple it just fine. Almost forgot. There is free breakfast.

Damian

Leisure

2.0

/10

Reviewed 226 week(s) ago

Expedia Group verified review

Blah blah

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.