What do past guests say about Hotel Turquesa Maya?

Traveloka users who have stayed at Hotel Turquesa Maya have praised its Cleanliness, Service and Facilites, Location.

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Hotel Turquesa Maya

Name: Hotel Turquesa Maya
Address: Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, Estado de Quintana Roo, Mexico, 77210, Calle 56 con Diagonal 66 #936, Estado de Quintana Roo, 77210, Mexico
Rating: 7.8

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7.8

/10

Pleasant

162 reviews

What Guests Say About Their Stay

Jose Alberto

10.0

/ 10

Es un lugar tranquilo, ideal para el descanso. Hay un solo detalle que no han corregido, y es que las toallas dejan mucho que desear. Saludos.

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Greg

10.0

/ 10

The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.

Danny Ruben

10.0

/ 10

I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.

In the Area

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Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, Estado de Quintana Roo, Mexico, 77210

Main Facilities

Parking

Luggage storage

Garden

24-hour Receptionist

Hotel Turquesa Maya is a hotel is located at Felipe Carrillo Puerto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Turquesa Maya

Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, Estado de Quintana Roo, Mexico, 77210

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Discover More About Hotel Turquesa Maya

General
Near Santuario de la Cruz Parlante

Location
Located in Felipe Carrillo Puerto, Hotel Turquesa Maya is within a 5-minute drive of Pueblo Felipe Carrillo Plaza and Santuario de la Cruz Parlante. This hotel is 1 mi (1.5 km) from Centro Cultural Chan Santa Cruz and 23.8 mi (38.4 km) from Laguna Azul.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Santuario de la Cruz Parlante - 1.4 km / 0.9 mi
Centro Cultural Chan Santa Cruz - 1.4 km / 0.9 mi
Pueblo Felipe Carrillo Plaza - 1.5 km / 0.9 mi
Laguna Azul - 38.4 km / 23.8 mi

The preferred airport for Hotel Turquesa Maya is Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 153.5 km / 95.4 mi

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Dining
Enjoy a meal at Turquesa Maya, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available for a fee.

Rooms
Make yourself at home in one of the 18 air-conditioned rooms featuring plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.

All facilities in Hotel Turquesa Maya

Common Space

Lobby

Exterior

Bedroom

Others

Transportation

Limited parking

Food and Drinks

Breakfast

Things to Do

Garden

Connectivity

Free WiFi

General

Banquet
Parking

Public Facilities

Smoke-free area

Hotel Services

Luggage storage
24-hour Receptionist

Accommodation Policy & General Information in Hotel Turquesa Maya

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Turquesa Maya	18
Number of floors in Hotel Turquesa Maya	3
Another facilities in Hotel Turquesa Maya	Limited parking, Breakfast, Garden, Free WiFi, Banquet

Frequently asked questions about Hotel Turquesa Maya

What is normal check-in & check-out time at Hotel Turquesa Maya?

The standard check-in time at Hotel Turquesa Maya is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel Turquesa Maya provide breakfast?

Yes, Hotel Turquesa Maya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Turquesa Maya?

Hotel Turquesa Maya has a 3.0-star rating.

How many floors does Hotel Turquesa Maya have?

Hotel Turquesa Maya has 3.

How many rooms are available at Hotel Turquesa Maya?

Hotel Turquesa Maya has 18.

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Hotel Turquesa Maya reviews and ratings

Overall Ratings & Reviews Hotel Turquesa Maya

Other sources (162)

7.8

Pleasant

From 162 reviews

Cleanliness

8.2

Room Comfort

7.6

Location

8.0

Service and Facilites

8.2

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Traveller Reviews Hotel Turquesa Maya

Number of reviews per page

Top reviews

Jon

Leisure with Partner

10.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Good 👍

Azalia

Leisure with Children

2.0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

I use the hotel just as a stop on my way to my final destination as it is midpoint on a long drive.

Terrell

Business with Partner

8.0

/10

Reviewed 101 week(s) ago

Expedia Group verified review

Best place to stay in town.

Jose Alberto

Family

10.0

/10

Reviewed 116 week(s) ago

Expedia Group verified review

Es un lugar tranquilo, ideal para el descanso. Hay un solo detalle que no han corregido, y es que las toallas dejan mucho que desear. Saludos.

ROBERT

Leisure with Children

4.0

/10

Reviewed 124 week(s) ago

Expedia Group verified review

The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.

Nataniel

Leisure with Children

6.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

Room was spacious

Azalia

Leisure with Children

6.0

/10

Reviewed 138 week(s) ago

Expedia Group verified review

Limited parking spaces. Reception not as friendly.

Philip

Leisure with Partner

4.0

/10

Reviewed 142 week(s) ago

Expedia Group verified review

Not good but no other choices

Greg

Business with Friends

10.0

/10

Reviewed 158 week(s) ago

Expedia Group verified review

The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.

Danny Ruben

10.0

/10

Reviewed 180 week(s) ago

Expedia Group verified review

I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.

jordan

Leisure Family

10.0

/10

Reviewed 202 week(s) ago

Expedia Group verified review

Inexpensive very friendly staff and very clean!

xiangzheng

Leisure with Partner

8.0

/10

Reviewed 203 week(s) ago

Expedia Group verified review

The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.

Irwin

Leisure Family

4.0

/10

Reviewed 256 week(s) ago

Expedia Group verified review

Your basic, cheap Mexican hotel. Outside the center of town, dogs bark at night, trucks rumble by, birds chirp loudly in the morning. The greens and yellows of Mexican rooms. Slow Wi-Fi, breakfast not available because chef didn’t show up. Beats sleeping in your car along the side of the road 307 at night.

Verified traveler

with Friends

8.0

/10

Reviewed 381 week(s) ago

Hotels.com verified review

Convenient stop on the road between Bacalar and Tulum. No problem to check in late at night. Parking was available for free right in front of our room.

Verified traveler

2.0

/10

Reviewed 432 week(s) ago

Expedia Group verified review

This place is horrible Full of roaches!!!!! Must take a pets control to this property ASAP.

Faviola

10.0

/10

Reviewed 459 week(s) ago

Expedia Group verified review

The young lady at the front went above and beyond to make us feel comfortable we were so hungry and she went above and beyond to get us food!!!

greg

with Partner

8.0

/10

Reviewed 461 week(s) ago

Hotels.com verified review

Staff was very friendly and the hotel room was clean. The hotel seemed to be located in a quet part of the town. We would stay here again when passing through the area.

Verified traveler

Family

8.0

/10

Reviewed 486 week(s) ago

Hotels.com verified review

Great value for your money. AC was working and the availability of channels was good. The internet was slow or will not work well as I was on the third floor. Staff was very friendly. The hotel is about a kilometer from downtown area so it helped that I had a car.

Verified traveler

with Partner

10.0

/10

Reviewed 517 week(s) ago

Hotels.com verified review

stay was great, only stayed one night and will stay there again

Stephan

with Partner

10.0

/10

Reviewed 519 week(s) ago

Hotels.com verified review

Conveniently located while crossing the Yucatán

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.