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Krystal Ixtapa All Inclusive
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Krystal Ixtapa All Inclusive
Resorts
7.0
/10
Pleasant
954 reviews
What Guests Say About Their Stay
kathleen
10.0
/ 10
The pool is outstanding! The beach is beautiful with a very long stretch for early morning and sunset walks. The staff is kind, accommodating, professional and friendly. The hotel is very clean which is important to me. The breakfast were very good. The waiters (including at the pool) were very attentive. I met many people that have been coming to this resort for 10+ years. Many of them stay longer than a month! I felt extremely safe.
Sandra
10.0
/ 10
What I don’t like is how slippery the pool deck is I almost fell multiple times. I wish there was some way of fixing that. I am scared to death to walk on it when it’s wet.
Jean
10.0
/ 10
Staff was so attentive and helpful (despite our lack of local language skills). Our room was clean and comfortable. The view from our room was incredible! The manager was accommodating when we asked for a late check out due to a late flight on our check out day. All in all, should we visit Ixtapa again, we would like to stay here!!!
In the Area
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Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Elevator
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Available Room Types in Krystal Ixtapa All Inclusive
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What's around Krystal Ixtapa All Inclusive
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Boulevard Ixtapa S/N, Lote 4 y 4 A, Ixta Zihuatanejo, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880
Discover More About Krystal Ixtapa All Inclusive
Location
Krystal Ixtapa All Inclusive is a resort in a good neighborhood, which is located at Zihuatanejo.
About Krystal Ixtapa All Inclusive
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Krystal Ixtapa All Inclusive.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Krystal Ixtapa All Inclusive exclusively for you.
With all facilities offered, Krystal Ixtapa All Inclusive is the right place to stay.
All facilities in Krystal Ixtapa All Inclusive
Others
Things to Do
- Shops
- Outdoor pool
- Beach umbrella
- Spa
- Garden
- Beach towel
- Waterslide
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
Food and Drinks
- Bar
- Poolside bar
- Snack bar
General
- Swimming pool
- Reception hall
- Parking
Sports and Recreations
- Fitness center
- Game room
- Billiard
Family-friendly Facilities
- Babysitting & childcare (surcharge)
- Children pool
Business Facilities
- Meeting rooms
- Conference rooms
Nearby Facilities
- Souvenir shop
- Hair salon
Kids and Pets
- Babysitting with surcharge
Accommodation Policy & General Information in Krystal Ixtapa All Inclusive
Important Note
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Available rooms at Krystal Ixtapa All Inclusive | 255 |
Number of floors in Krystal Ixtapa All Inclusive | 11 |
Another facilities in Krystal Ixtapa All Inclusive | Shops, Outdoor pool, Beach umbrella, Spa, Garden |
Frequently asked questions about Krystal Ixtapa All Inclusive
What are available facilities at Krystal Ixtapa All Inclusive?
There are top facilites at Krystal Ixtapa All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Krystal Ixtapa All Inclusive?
The standard check-in time at Krystal Ixtapa All Inclusive is starting from From 16:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Krystal Ixtapa All Inclusive
Other sources (954)
7.0
Pleasant
From 954 reviews
Cleanliness
7.6
Room Comfort
7.2
Service and Facilites
7.6
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Traveller Reviews Krystal Ixtapa All Inclusive
Number of reviews per page
20
40
Top reviews
Jesus
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Really nice place to stay.
Rosario
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel is well located in Ixtapa. The food was excellent. We decided to switch hotels to go to another beach (without as many motorized vehicles running in the sea - not under control of the hotel) and they supported us a 100 percent. Madame Keyla y Mister Manriquez were very helpful with Expedia. They also received our comments and took them very seriously and respectfully. The hotel is nice, the service is excellent everywhere. We were just not aware the hotel would have so many kids in the pool and thus we decided to move somewhere else quieter, we were just 2 adults. Excellent option if you have kids. I would recommend it to my friends.
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Tracey
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We were pleased with the resort disappointed in the food it was always cold ..
Allen
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This property is getting old and needs some upgrades bathroom and room condition!
nolberto
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Old property in need of renovation
I hated the staff that was in the lobby trying to get you to buy an activity package from them.
Constant harassment
Check in was incredibly painful! Very slow staff and complicated process
Was on vacation and pool closes at 8! Extremely early especially since you can’t use it during the day because its out in the sun with no shaded areas
My room on the 9th floor had poor water pressure and the air conditioning was not working… they never offered a solution to this problem and I had to request twice for them to send a fan
Elevators are a pain! Only carries 3 people at a time or it will say it’s over weight and will not move
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Guadalupe
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff is great and very friendly.
Tammy A.
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great room with lovely views. Comfortable! Great pool area!
kathleen
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The pool is outstanding! The beach is beautiful with a very long stretch for early morning and sunset walks. The staff is kind, accommodating, professional and friendly. The hotel is very clean which is important to me. The breakfast were very good. The waiters (including at the pool) were very attentive. I met many people that have been coming to this resort for 10+ years. Many of them stay longer than a month! I felt extremely safe.
Read More
Sandra
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
What I don’t like is how slippery the pool deck is I almost fell multiple times. I wish there was some way of fixing that. I am scared to death to walk on it when it’s wet.
Michael
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
…
Diane
Leisure with Friends
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
On the weekend the resort opens up to day users pool gets loaded up with lots of kids and chairs get very crowded The buffet caters to the 80 percent local guests Staff was wonderful Not much English spoken but they try hard
Kristine
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great location. Places a little tired and worn down. Beds are OK. Only a sheet no coverlet. Ants in the room, but they do spray when you ask. If you don’t really care about the room, then great value. If you want a little nicer Room, not the place for you. Food very average to below. Great weight staff and kind people at checking in.
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Jean
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Staff was so attentive and helpful (despite our lack of local language skills). Our room was clean and comfortable. The view from our room was incredible! The manager was accommodating when we asked for a late check out due to a late flight on our check out day. All in all, should we visit Ixtapa again, we would like to stay here!!!
Read More
Stewart
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great place to stay
Kurt
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Fun and engaging
john
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We have been going there for years, hotel staff are excellent.
Arturo Alcazar
with Children
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Other then the restaurants you have to reserve dinner for the food isn’t good nor the drinks
Ricardo
Leisure with Children
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
It was an unforgettable experience but for the wrong reasons. They cancelled our booking one week prior to our stay and then offered only two days, which we took at a premium because we traveled with a big group. The facilities are old with poor maintenance. The bathrooms are leaking, power outlets not working, the TV doesn’t work properly and the rooms are very dirty. The food options are really bad. The staff isn’t quite friendly with rare exceptions. We had a room at the 11th floor and it always took a really long time to get a chance to ride on the elevator.
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Bryan
Friends and Family
4.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
I buy room for too bed the gay change only for one bed is no good service
Veronica
Leisure Family
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Room service was extremely slow, water went off while showering, staff were not welcoming. Pools were overcrowded, overall not worth the money spent.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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