La Poza

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9.6
Exceptional
76 reviews

What Guests Say About Their Stay

Sabrina

10.0
/ 10
We love this property, we have stayed a couple times and have booked our third stay for 2027 already! Not only that, we have 4 rooms booked and maybe more, family and friends have taken our recommendation and are looking forward to staying here.

Eleonora

10.0
/ 10
Everything was great and as per other reviews, it was all that we expected and we really enjoyed our stay.

Shadgie

10.0
/ 10
Amazing stay. There was an issue with the plumbing and it was fix as soon as I contacted management. Estevan was exceptional. I definitely recommend this place!
In the Area
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14 Avenida Guerrero, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400

Main Facilities

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This accommodation offers:
Outdoor pool
Elevator
Rooftop terrace
Disabled access friendly
La Poza is a hotel is located at Isla Mujeres.
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What's around La Poza

14 Avenida Guerrero, Isla Mujeres, Estado de Quintana Roo, Mexico, 77400
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Lobby La Poza
Exterior 2 La Poza

Discover More About La Poza

General
Near North Beach

Location
Located in Isla Mujeres (Centro - Supmza 001), La Poza is a 5-minute walk from North Beach and 6 minutes by foot from Isla Mujeres Ferry Terminal. This hotel is within the region of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Miguel Hidalgo - 0.1 km / 0.1 mi
Isla Mujeres Cemetery - 0.2 km / 0.1 mi
Parador Fotográfico - 0.3 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.3 km / 0.2 mi
North Beach - 0.4 km / 0.2 mi
Faro de Punta Norte - 0.4 km / 0.2 mi
Isla Mujeres Ferry Terminal - 0.5 km / 0.3 mi
Cocal Beach - 0.5 km / 0.3 mi
Crayola House - 3.5 km / 2.2 mi
Mundaca House - 5.5 km / 3.4 mi
Shark Beach - 6.4 km / 4 mi
Parque de los Suenos - 6.8 km / 4.3 mi
Joysxee Floating Bottle Island - 7.1 km / 4.4 mi
Isla Mujeres Sculpture Garden - 7.9 km / 4.9 mi
Punta Sur - 8 km / 4.9 mi

Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.

Business Facilities
The front desk is staffed during limited hours.

Rooms
Make yourself at home in one of the 18 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided on request.

All facilities in La Poza

Facility

  • Outdoor pool
Swimming Pool La Poza
Swimming Pool
Common Space La Poza
Common Space
Lobby La Poza
Lobby
Accommodation Services La Poza
Accommodation Services
Exterior La Poza
Exterior

Things to Do

  • Outdoor pool
  • Beach towel
  • Beach sun loungers

General

  • Smoking area
  • Rooftop terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Elevator

Accommodation Policy & General Information in La Poza

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
, The front desk is open daily from 9:00 AM - 6:00 PM. The front desk is staffed during limited hours. Guests are required to download the property's Whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at La Poza
18
Another facilities in La Poza
Outdoor pool, Beach towel, Beach sun loungers, Smoking area, Rooftop terrace

Frequently asked questions about La Poza

What is normal check-in & check-out time at La Poza?
The standard check-in time at La Poza is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of La Poza?
La Poza has a 2.0-star rating.
How many rooms are available at La Poza?
La Poza has 18.
Does La Poza have parking?
Yes, La Poza does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
What do past guests say about La Poza?
Traveloka users who have stayed at La Poza have praised its Cleanliness, Room Comfort, Service and Facilites.

La Poza reviews and ratings

9.6
Exceptional
From 76 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

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Traveller Reviews La Poza

Number of reviews per page
20
40
Top reviews
Sabrina
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We love this property, we have stayed a couple times and have booked our third stay for 2027 already! Not only that, we have 4 rooms booked and maybe more, family and friends have taken our recommendation and are looking forward to staying here.
Eleonora
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great and as per other reviews, it was all that we expected and we really enjoyed our stay.
Shadgie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing stay. There was an issue with the plumbing and it was fix as soon as I contacted management. Estevan was exceptional. I definitely recommend this place!
Shakarah
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Enjoyed my stay at poza. They had everything I needed and it was so clean and beautiful. I really enjoyed the pool as well
Shilo
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very cold AC. Central location.
Yadira
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Es maravilloso. Muy céntrico. El personal súper eficiente, todo muy limpio. Me gustaría mencionar también la calidez y atención en especial de Esteban
Brandy
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were very attentive and accommodating. A/C leaked in the living room most of the week. They attempted to fix it once.
Henry Gale
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was clean and fist class. The only thing was noise from school next door but that was not their issue
Fall
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

After reading all the other reviews we chose to stay here. We were not disappointed! The room was spacious and clean. The staff are amazing and super helpful! The location is perfect for walking to the beach and to the Main Street for dinner and drinks. There is a golf cart place right across the street as well. The coffee shop next door was yummy as well! The only thing we weren’t happy with was the bed, it was a little hard for our liking but wouldn’t stop us from booking here again.
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Edgar
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Property is clean and well maintained. The A/C is ice cold
Qiyanna
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We had an amazing stay with La Poza Condos being one of the best condos we’ve ever stayed at and the most modern in the area! Our deluxe suite was very spacious and newly remodeled, complete with very comfortable king size bed & pillows, strong A/C, full kitchen, in-unit washer/dryer, balcony, and modern bathroom complete with drawers for ample storage. All of the staff were friendly and the location was so convenient, just a block away from Miguel Hidalgo Ave with all of the restaurants and shops and an 8-min walk from the Ultramar ferry! We’ll definitely be staying here again the next time we’re in Isla Mujeres!
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Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Wonder staff, amenities and location. Short walk to the beach, close to SOooo many delicious food and drink choices. The rooftop pool was a perfect way to cool down while enjoying gorgeous views.
Michele
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We found this place to be a hidden gem, right in the heart of the town. Location was perfect- everything was a short walk away. The property manager and his wife do an amazing job. He was very helpful and the place was spotless. We would definitely stay here again.
Juan Jose
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Super cuarto limpio y espaciosio Buen lugar serca de todo Esteban muy amable Lo recomiendo para pasar 1 semana o mas Gracias La Poza
Anita
icon-with Friends
with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location on the north! Simple walk to/from the ferry. A cafe next door. Cart rental and money exchange across the street. A couple blocks from north beach. A block off the Main Street Hildago so it’s quiet (but no direct ocean view). Kitchenette is great. They offer complimentary beach towels and beach chairs for use. One small concern is that although secure, the room doors require a key to get in AND out. Estefan was great at the front desk! One of our new favorite places!
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Inna
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Perfect
David
icon-with Friends
with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

kitchen issues: Kitchen faucet was loose. Repair was attempted by maint, but did not last (missing parts/washers under counter I am guessing). Made due. Next, pipes under the sink began leaking, one due to rubber seal on upside down (fixed that myself). The other sink was cross threaded (also fixed it myself), but the plastic piping is the inexpensive type and continued with a slow drip. Placed a towel under drip, informed building supervisor. Next was there were no mixing or storage bowls etc. Supervisor provided one which helped, plus we used a "decorative" ceramic one from the kitchen island, then one soup bowl (good thing we did not do any entertaining). There were also uneven numbers of serving sets. 2 bowls, 3 plates, 3 side plates. Guessing previous guest broke them, and they were not replaced. Recommend Corelle dishes as they definitely do not break as easy as porcelain/stoneware/ceramic. Ceiling fan on balcony did not work, but not a big deal as we did not spend much time out there. AC in condo worked fine. Stuff that was good was the clothes drying rack along with 2 beach chairs and a clothes washer in the condo. Our friends (who were in the other side of the building owned by a different owner) were jealous. The roof pool was great for city/street views, tanning, card games etc. Floaty toys were also up there so did not need to bring any. Good thing one of our friends had a room on 5th floor so we could use their wifi. Otherwise, no wifi up there. Rm wifi good.
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Mayra
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Yo agregaría en la cocina : un colador de pasta, un juego de bowls de vidrio, una tazas de medir. Aunque no co
Shawn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Room was spotless. Great location ! Would not hesitate to stay again
sean
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Apartment was clean and well equipped. Only issue for us was that it’s quite noisy given its location. There is also a school next door which gets loud around 8am. Overall still a good stay
Number of reviews per page
20
40

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Bedroom 4 La Poza

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