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Estado de Quintana Roo (10,258 Resorts)
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Tulum (3,085 Resorts)
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Mezzanine Tulum, a Small Luxury Hotel - Adults Only
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Mezzanine Tulum, a Small Luxury Hotel - Adults Only
Resorts
9.4
/10
Exceptional
199 reviews
What Guests Say About Their Stay
Alexander
10.0
/ 10
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
Michelle
10.0
/ 10
Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
Denise
10.0
/ 10
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
In the Area
See Map
Carretera Tulum-Boca Paila km 1.5, Tulum, Estado de Quintana Roo, Mexico, 77780
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Mezzanine Tulum, a Small Luxury Hotel - Adults Only
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What's around Mezzanine Tulum, a Small Luxury Hotel - Adults Only
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Carretera Tulum-Boca Paila km 1.5, Tulum, Estado de Quintana Roo, Mexico, 77780
Discover More About Mezzanine Tulum, a Small Luxury Hotel - Adults Only
Location
Mezzanine Tulum, a Small Luxury Hotel - Adults Only is a resort in a good neighborhood, which is located at Tulum.
About Mezzanine Tulum, a Small Luxury Hotel - Adults Only
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mezzanine Tulum, a Small Luxury Hotel - Adults Only exclusively for you.
Get precious and unforgettable moment during your stay at Mezzanine Tulum, a Small Luxury Hotel - Adults Only.
All facilities in Mezzanine Tulum, a Small Luxury Hotel - Adults Only
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Garden
- Beach towel
- Beach sun loungers
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
General
- Terrace
Accommodation Policy & General Information in Mezzanine Tulum, a Small Luxury Hotel - Adults Only
Important Note
- Fee for cooked-to-order breakfast: approximately MXN 155 to 200 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Additional fee: MXN 415 per person, per night
We have included all charges provided to us by the property.
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property uses a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property. This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mezzanine Tulum, a Small Luxury Hotel - Adults Only | 9 |
Number of floors in Mezzanine Tulum, a Small Luxury Hotel - Adults Only | 1 |
Another facilities in Mezzanine Tulum, a Small Luxury Hotel - Adults Only | Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked questions about Mezzanine Tulum, a Small Luxury Hotel - Adults Only
What are available facilities at Mezzanine Tulum, a Small Luxury Hotel - Adults Only?
There are top facilites at Mezzanine Tulum, a Small Luxury Hotel - Adults Only such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mezzanine Tulum, a Small Luxury Hotel - Adults Only?
The standard check-in time at Mezzanine Tulum, a Small Luxury Hotel - Adults Only is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mezzanine Tulum, a Small Luxury Hotel - Adults Only provide breakfast?
Yes, Mezzanine Tulum, a Small Luxury Hotel - Adults Only provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mezzanine Tulum, a Small Luxury Hotel - Adults Only
9.4
Exceptional
From 199 reviews
Cleanliness
9.6
Room Comfort
9.2
Service and Facilites
9.8
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Traveller Reviews Mezzanine Tulum, a Small Luxury Hotel - Adults Only
Number of reviews per page
20
40
Top reviews
Carolina
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hermoso lugar, recomendable al 100 tanto comida, atenciones
Gigi
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location for a 3-night stay
Bradford
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Beautiful private beach and an amazing thank restaurant
shaily
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town.
About the experience at the property - few things
1. The service is good
2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry.
3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
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carlos
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Beautifull place
Alexander
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
Michelle
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
Read More
Denise
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
Read More
Lucy-Helen
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Wonderful hotel. Very small and beautiful. Would come back.
Cozy
Leisure Family
2.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Staff wasn’t that pleasant
Mariana
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
The staff is the best!!!
Andrea
Business and Leisure
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
Carlos
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call
That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA.
We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks!
Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here.
Thank you Ricardo and Juan Carlos 6 out of 5 stars!
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James
Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
I like the ambiance.
DARIUSZ
2.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
Read More
David
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran
tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!
Read More
Suzanna
Leisure
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant.
Sean
Business
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Don't look any further! The perfect hotel! 10/10
Nidia
Leisure Family
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible.
ELAN
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Easy beach access and staff was very attentive..
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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