Progreso Beach Hotel

The hotel Is located a short walk from the beach . Clerks polite but but not cheerful . No information on any attractions or thinks to do near by . Hotel did lend towels for beach use . Room was very clean but clerks need some customer skill training . Should clean the showers heads in a regular basis to ensure a good water flow.

Just a great clean room with pool and great location. Super clean and the people are super nice

Muy agradables las Junior Suites , amplias, el lugar muy bien ubicado caminando à la playa y zona para caminar y buscar un club de playa à una cuadra ( corta ) Lo malo: Fuimos en temporada de mundial y el gobierno les quitó la luz y el servicio de cable, algo así nos explicaron , nos ofrecían cambiar de habitación pero el clima no funcionaba. No recomiendo la Junior Suite de abajo, tiene una mesa en una ventana para los huespedes del hotel y no hay privacidad. El personal solo 4!! Personas amables el resto las ves sentadas en su celular no apoyaron ni para quitar una cubeta estorbando en el estacionamiento. ASÍ QUE LA PASANOS BIEN SIN CABLE PARA VER ALGO EN LA NOCHE O NOTICIAS EN LA MAÑANA . Y no fue posible hacer Home office - Sin Restaurante y estaba desayuno incluido.

Loved the atmosphere Love the walks down the malecón

Balcony view was satisfactory

Hotel was well located but was not told it would be under renovation Disappointing to say the least Noise early until late

It was good until this had to leave early byt the front staff guy stop us literally almost made me miss my flight to check the room, wasnt right was so every didn't appreciate that unnecessary time keep us locked in

Nice Hotel with good prices. Really close to the beach. Bars and restaurants nearby.

We arrived at the hotel early and they did allow us to park the vehicle in one of the 4 parking spots that the hotel provides. They did not allow us to check in early. At 3 when we did get checked in, the first room had a host of problems including doors that didn't lock, ceiling fans that only worked on high speed, a refrigerator that didn't work and the list goes on. We had to fight the front staff to get moved to a different room, because they kept telling us once you have entered a room, it is yours. We finally got moved to a second room after approximately 30 minutes of arguing with the staff. The second room was on the 3rd floor with no elevators. There was no supplies in the kitchen, but we were greeted by one of Mexico's finest cockroaches. Around 9:30 p.m. they showed up with 2 plates, 2 bowls and 2 coffee cups, no silverware. There is not a coffee maker, stove or anything else in the kitchen, so no idea why they bothered. Would recommend staying anywhere else besides here.

Rented a Studio, Only Thing available a refrigerator Not a single Silverware or even napkins in the kitchen,Asked for a shower towel they wanted to charge me 150 pesos for a towel Ridiculous,Ac Wasn't working at all, And Pool Closes Way to early 8pm Never Again Staying in this Hotel.

Room was good , close to boardwalk location is good

nice place

Muy bonito hotel cerca de todos los servicios y del malecón. Volvería a seleccionarlo sin dudarlo.

We really enjoyed our stay here. The rooms were clean, beds comfortable, nice pool, and amazing location! Also all of the staff was incredibly friendly! We will definitely be back!

Great stay at this hotel. It is one block from the beach and right beside an OXXO that has great coffee for $27pesos The hotel staff were all very friendly. My room included a large refrigerator but no other kitchen appliances. This property is a block from the malecón and walking distance to a local market/food court and the Chedraui Would highly recommend.

The toilet did not flush correctly and the Clorox smell in the room was very bad.

I asked for 1 night refund and was told to speak with Expedia by property Management named Cielo. When asked she said I had to speak with Expedia. Then Cielo claimed I ruined her sheets with a red stain I didn’t She told me she wanted 250 prsos to clean the sheets and then she would submit my request to Expedia! Staff at the desk were unfriendly and not accommodating. Cockroaches iin my room I have photos… No restaurant or laundry as advertised on the Expedia site. Never did get my refund! I stayed for a month would not recommend booking with Rxpedia or staying in this hotel. They are liars.

The property is close to the malecón whoch is great for activities & eating. The suite we booked online said “kitchenette”, but only had a good size fridge & a kitchen sink but no stove, microwave, toaster oven, coffee maker & not a single dish, cup, glass or utensil available & hard wood chairs to sit on. We could not get any English on the tv & staff did not help when asked. Cleaning staff were great!!

The staff is rude and they overcharge you for any stain in towels or bedsheets

Close to beach, everything you’ll need. Does not have beach view, or restaurant or bar that’s open. We had a junior suite, very spacious with patio but only a table, chairs and futon in kitchen/dining. Nothing is suppled in kitchen so not very useful that way (only a fridge, counter, sink). Otherwise staff was nice and bed was comfy.