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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Others
8.2
/10
Very Good
962 reviews

What Guests Say About Their Stay

Terence
10.0
/ 10
Beautiful resort. Well laid out & very clean. Friendly & helpful staff. Amazing beach. Great food & its excellent that you can also take advantage of their sister resort, Maya, for extra dining options as well. The rooms & belconies need more hooks to hang towels & things on. Would be nice to have beer added to the fridge daily when the room is cleaned. The cafe should open before 9am. The beach toys office (kayaks, etc.) should open earlier as well.
NANCY
10.0
/ 10
Amazing vacations ♥️♥️ The amenities and shows were spectacular, great location close to everything. Location was fantastic Playacar is in the middle of Cancun and Tulum. Walking & shopping very close and safe, great food amazing staff very friendly and always with a smile ready to help and answer all your questions. Clean rooms and spacious every day housekeeping. Special “THANKS” to Johnathan “bell boy” Liliana in the front desk and Laura guest service and manager. They all made our vacation special and very pleasant stayed. Five star ⭐️ and we will visit again soon!
Alicia
10.0
/ 10
We liked our stay, the staff was super polite and always ready for o help with a smile. They’re just missing extra hangers for towels and swimming suits.
In the Area
See Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Viva Azteca by Wyndham, A Trademark All Inclusive Resort is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Paseo Xaman Ha, Mza, No. 8, Lote 1, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Discover More About Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Location


Viva Azteca by Wyndham, A Trademark All Inclusive Resort is located in area / city Solidaridad.

About Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Viva Azteca by Wyndham, A Trademark All Inclusive Resort exclusively for you.

Viva Azteca by Wyndham, A Trademark All Inclusive Resort is a accommodation with great comfort and excellent service according to most accommodation's guests.

Enjoy luxurious treats and incomparable experience by staying at Viva Azteca by Wyndham, A Trademark All Inclusive Resort.

All facilities in Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Others Viva Azteca by Wyndham, A Trademark All Inclusive Resort
Others

Things to Do

  • Outdoor pool
  • Garden
  • Beach towel
  • Shops
  • Beach umbrella
  • Spa
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games
  • Children pool

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

General

  • Banquet
  • Terrace
  • Parking

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area

Kids and Pets

  • Babysitting with surcharge
  • Supervised childcare

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Viva Azteca by Wyndham, A Trademark All Inclusive Resort
339
Number of floors in Viva Azteca by Wyndham, A Trademark All Inclusive Resort
3
Another facilities in Viva Azteca by Wyndham, A Trademark All Inclusive Resort
Outdoor pool, Garden, Beach towel, Shops, Beach umbrella

Frequently asked questions about Viva Azteca by Wyndham, A Trademark All Inclusive Resort

What are available facilities at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
There are top facilites at Viva Azteca by Wyndham, A Trademark All Inclusive Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
The standard check-in time at Viva Azteca by Wyndham, A Trademark All Inclusive Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Viva Azteca by Wyndham, A Trademark All Inclusive Resort has a 4.0-star rating.
How many floors does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have?
Viva Azteca by Wyndham, A Trademark All Inclusive Resort has 3.
How many rooms are available at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?
Viva Azteca by Wyndham, A Trademark All Inclusive Resort has 339.
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Viva Azteca by Wyndham, A Trademark All Inclusive Resort reviews and ratings

8.2
Very Good
From 962 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveller Reviews Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Number of reviews per page
20
40
Top reviews
Karolina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed at Viva Azteca by Wyndham and really enjoyed it. It’s a smaller, quieter resort with fewer kids and less partying, which made it perfect for a relaxed, chill atmosphere. The food was delicious, and the staff were very welcoming. If you’re looking for something bigger with more activities and entertainment, I’d recommend checking out Viva Maya, but if you prefer a laid-back vibe, Azteca is a great choice.
Read More
Socorro Posada
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was fine
Terence
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful resort. Well laid out & very clean. Friendly & helpful staff. Amazing beach. Great food & its excellent that you can also take advantage of their sister resort, Maya, for extra dining options as well. The rooms & belconies need more hooks to hang towels & things on. Would be nice to have beer added to the fridge daily when the room is cleaned. The cafe should open before 9am. The beach toys office (kayaks, etc.) should open earlier as well.
Read More
Fabiola Tovar de
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bonito lugar , la pasamos mui bien !!
NANCY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing vacations ♥️♥️ The amenities and shows were spectacular, great location close to everything. Location was fantastic Playacar is in the middle of Cancun and Tulum. Walking & shopping very close and safe, great food amazing staff very friendly and always with a smile ready to help and answer all your questions. Clean rooms and spacious every day housekeeping. Special “THANKS” to Johnathan “bell boy” Liliana in the front desk and Laura guest service and manager. They all made our vacation special and very pleasant stayed. Five star ⭐️ and we will visit again soon!
Read More
Alicia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We liked our stay, the staff was super polite and always ready for o help with a smile. They’re just missing extra hangers for towels and swimming suits.
Darvin
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
Read More
Ajay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great property and the activities and entertainment team were excellent. They made us feel very welcome and involved and added special memories to our vacation. Thank you.
Alex Rios
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly employes..everiones os very nice
Eli Andres
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Daniel Reyes
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great staff and secure
Mengyao
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beach are all covered by seaweeds
Juan
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect Place!!!
Katherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

My friend and I had a relaxing week long stay at Viva Azteca. The location in Playacar was safe and felt very much like a friendly neighbourhood. We did day trips to Cenote but also enjoyed riding bikes around Playacar and spending time on the beach under the palm trees. The property is well maintained and the areas were laid out well so you had privacy. Thank you
Read More
Corneliu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

quiet, clean, and good services
Jamie Raymond
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property was very clean and the service was excellent.
Mat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff at the resort were all amazing. They all were super friendly and helpful with everything we needed. The staff would treat us like family and did everything in their power to make sure we enjoyed our time. Not once did we feel unsafe or that any of our property would be stolen. The rooms were incredibly comfortable. The cleaners would come everyday to make our beds and clean up. The food was amazing with something new everyday and having multiple restaurant options. My fiance is celiac which usually makes it hard to find food options but the resort made sure they always had options for her aswell as making sure it tasted good. The perfomers were all great. They had a new show everynight from a world tour to a lion king night. We saw them in the morning making sure people were having a good time teaching dances at the pool to having games and fun contest that were available for all ages. There were always staff available to help us out with whatever we needed. They made sure we would have a ride when we needed it and aswell as giving us suggestions on what fun activities to do. I have nothing bad to say about the resort. Absolutely everything was amazing. The staff, the food, the comfortability, and the overall enjoyment were amazing. I highly recommend coming here if you are thinking about it. Even when i saw other tourist treat the workers like slaves/garbage, the staff would still do their best aswell as having a smile on their face.
Read More
Diego
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Overall, our stay at Viva Azteca was enjoyable in many ways. The rooms were clean and comfortable, and the staff did a commendable job keeping the beach area as clear as possible during a difficult seaweed season. The pool was also very nice and well-maintained. However, several areas fell short of expectations. The amenities advertised were underwhelming. The “game room,” for instance, was disappointing. It featured only one old, broken pool table with damaged cues and missing pocket nets, making it nearly unusable. The dinner experience, in terms of service and ambiance, was pleasant. However, the biggest issue during our stay was with the food itself—specifically, how food allergies were handled. My family has peanut allergies, and I had called the hotel ahead of time to confirm that they could accommodate this. I was assured that they could. Unfortunately, that was not our experience upon arrival. At the Mayan Cuisine restaurant, we informed our server of our allergies, and he seemed unconcerned. He told us he couldn’t guarantee the dishes were nut-free, which contradicted what we had been told before our trip. Still, we ordered dishes he claimed were safe. Within 30 minutes, my son broke out in hives, and I experienced the beginning of an allergic reaction myself. Thankfully, we had emergency medication on hand. We tried to move on and enjoy the rest of our stay, but these incidents continued. At the buffet, I asked multiple staff members whether certain dishes conta
Read More
Priscila
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

My brothers room had a leaking roof. My sisters room her main door wouldn’t lock properly. No elevators. Small dirty pool. Building is old. Food is gross. The power went out in the middle of the night. Left us without an AC inside the room for hours in the middle of the night. I plugged my blow dryer into the plug and the breakers in the room had to be reset because the power went out.
Read More
BLAKE EDWARD
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff especially Alejandra was super great help with . food is great and is an overall wonderful experience. Walking distance to 5th ave and ferries to Cozumel.Have stayed here several times and has remained a consistently wonderful experience.Highly recommended 😁
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 962 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Number of reviews per page
20
40
Top reviews
Karolina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed at Viva Azteca by Wyndham and really enjoyed it. It’s a smaller, quieter resort with fewer kids and less partying, which made it perfect for a relaxed, chill atmosphere. The food was delicious, and the staff were very welcoming. If you’re looking for something bigger with more activities and entertainment, I’d recommend checking out Viva Maya, but if you prefer a laid-back vibe, Azteca is a great choice.
Read More
Socorro Posada
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was fine
Terence
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful resort. Well laid out & very clean. Friendly & helpful staff. Amazing beach. Great food & its excellent that you can also take advantage of their sister resort, Maya, for extra dining options as well. The rooms & belconies need more hooks to hang towels & things on. Would be nice to have beer added to the fridge daily when the room is cleaned. The cafe should open before 9am. The beach toys office (kayaks, etc.) should open earlier as well.
Read More
Fabiola Tovar de
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bonito lugar , la pasamos mui bien !!
NANCY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing vacations ♥️♥️ The amenities and shows were spectacular, great location close to everything. Location was fantastic Playacar is in the middle of Cancun and Tulum. Walking & shopping very close and safe, great food amazing staff very friendly and always with a smile ready to help and answer all your questions. Clean rooms and spacious every day housekeeping. Special “THANKS” to Johnathan “bell boy” Liliana in the front desk and Laura guest service and manager. They all made our vacation special and very pleasant stayed. Five star ⭐️ and we will visit again soon!
Read More
Alicia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We liked our stay, the staff was super polite and always ready for o help with a smile. They’re just missing extra hangers for towels and swimming suits.
Darvin
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel looks old, old paint on the walls, some dirty. We had a really bad smell of sea weed coming from the air conditioning, issue was reported and we were never notified of any updated, smell went away until water started coming from the ceiling near the ac unit, again the issue was reported and again we were never notified about any repairs done, after that the ac was coming out with a disinfecting like smell, out of the 3 trips to the same area this is the one with the lowest quality, food was great!
Read More
Ajay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great property and the activities and entertainment team were excellent. They made us feel very welcome and involved and added special memories to our vacation. Thank you.
Alex Rios
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly employes..everiones os very nice
Eli Andres
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Daniel Reyes
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great staff and secure
Mengyao
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beach are all covered by seaweeds
Juan
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect Place!!!
Katherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

My friend and I had a relaxing week long stay at Viva Azteca. The location in Playacar was safe and felt very much like a friendly neighbourhood. We did day trips to Cenote but also enjoyed riding bikes around Playacar and spending time on the beach under the palm trees. The property is well maintained and the areas were laid out well so you had privacy. Thank you
Read More
Corneliu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

quiet, clean, and good services
Jamie Raymond
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property was very clean and the service was excellent.
Mat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff at the resort were all amazing. They all were super friendly and helpful with everything we needed. The staff would treat us like family and did everything in their power to make sure we enjoyed our time. Not once did we feel unsafe or that any of our property would be stolen. The rooms were incredibly comfortable. The cleaners would come everyday to make our beds and clean up. The food was amazing with something new everyday and having multiple restaurant options. My fiance is celiac which usually makes it hard to find food options but the resort made sure they always had options for her aswell as making sure it tasted good. The perfomers were all great. They had a new show everynight from a world tour to a lion king night. We saw them in the morning making sure people were having a good time teaching dances at the pool to having games and fun contest that were available for all ages. There were always staff available to help us out with whatever we needed. They made sure we would have a ride when we needed it and aswell as giving us suggestions on what fun activities to do. I have nothing bad to say about the resort. Absolutely everything was amazing. The staff, the food, the comfortability, and the overall enjoyment were amazing. I highly recommend coming here if you are thinking about it. Even when i saw other tourist treat the workers like slaves/garbage, the staff would still do their best aswell as having a smile on their face.
Read More
Diego
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Overall, our stay at Viva Azteca was enjoyable in many ways. The rooms were clean and comfortable, and the staff did a commendable job keeping the beach area as clear as possible during a difficult seaweed season. The pool was also very nice and well-maintained. However, several areas fell short of expectations. The amenities advertised were underwhelming. The “game room,” for instance, was disappointing. It featured only one old, broken pool table with damaged cues and missing pocket nets, making it nearly unusable. The dinner experience, in terms of service and ambiance, was pleasant. However, the biggest issue during our stay was with the food itself—specifically, how food allergies were handled. My family has peanut allergies, and I had called the hotel ahead of time to confirm that they could accommodate this. I was assured that they could. Unfortunately, that was not our experience upon arrival. At the Mayan Cuisine restaurant, we informed our server of our allergies, and he seemed unconcerned. He told us he couldn’t guarantee the dishes were nut-free, which contradicted what we had been told before our trip. Still, we ordered dishes he claimed were safe. Within 30 minutes, my son broke out in hives, and I experienced the beginning of an allergic reaction myself. Thankfully, we had emergency medication on hand. We tried to move on and enjoy the rest of our stay, but these incidents continued. At the buffet, I asked multiple staff members whether certain dishes conta
Read More
Priscila
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

My brothers room had a leaking roof. My sisters room her main door wouldn’t lock properly. No elevators. Small dirty pool. Building is old. Food is gross. The power went out in the middle of the night. Left us without an AC inside the room for hours in the middle of the night. I plugged my blow dryer into the plug and the breakers in the room had to be reset because the power went out.
Read More
BLAKE EDWARD
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff especially Alejandra was super great help with . food is great and is an overall wonderful experience. Walking distance to 5th ave and ferries to Cozumel.Have stayed here several times and has remained a consistently wonderful experience.Highly recommended 😁
Number of reviews per page
20
40