Novotel Ulaanbaatar

Hotels
8.6
/10
Very Good
141 reviews

What Guests Say About Their Stay

Laurie

10.0
/ 10
Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.

John

10.0
/ 10
Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.

josephine

10.0
/ 10
Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
In the Area
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Baga Toiruu 6, Th Khoroo, Ulan Bator, Ulaanbaatar, Mongolia, 14201

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
In Ulaanbaatar (Downtown Ulaanbaatar)
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What's around Novotel Ulaanbaatar

Baga Toiruu 6, Th Khoroo, Ulan Bator, Ulaanbaatar, Mongolia, 14201
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Lobby Novotel Ulaanbaatar
Lobby 2 Novotel Ulaanbaatar

Discover More About Novotel Ulaanbaatar

Discover the Heart of Ulaanbaatar at Novotel Ulaanbaatar

Welcome to Novotel Ulaanbaatar, your premier destination for a comfortable and convenient stay in Mongolia's vibrant capital. Whether you're here for business or leisure, Novotel Ulaanbaatar offers a welcoming atmosphere and top-notch amenities to make your trip truly memorable. Room rates at Novotel Ulaanbaatar start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Novotel Ulaanbaatar Location

Nestled in the bustling Sukhbaatar district, Novotel Ulaanbaatar is perfectly situated to immerse you in the city's dynamic energy. Located at Baga Toiruu 6, Th Khoroo, Ulan Bator, Ulaanbaatar, Mongolia, 14201, the hotel is just a short distance from the city centre, making it an ideal base for exploring all that Ulaanbaatar has to offer. You'll find yourself close to a vibrant mix of cultural landmarks, business hubs, and entertainment options, all within easy reach. The atmosphere here is one of modern convenience blended with a touch of local charm, offering a comfortable retreat after a day of sightseeing or meetings.

Novotel Ulaanbaatar Facilities & Services

Facilities for guests at Novotel Ulaanbaatar are designed to cater to every need, ensuring a relaxing and productive stay.
  • Enjoy a refreshing dip in the indoor swimming pool, open daily from 6:00 AM to 10:00 PM. Access is complimentary for all guests.
  • Maintain your fitness routine at the well-equipped fitness centre, available 24/7 at no extra charge.
  • Indulge in a rejuvenating experience at the on-site spa, offering a range of treatments from 10:00 AM to 8:00 PM. Spa services are available at an additional cost, with massages starting from AUD $80.
  • Families will appreciate the dedicated children's play area, open from 9:00 AM to 6:00 PM, providing a safe and fun space for younger guests.
  • Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • For business travellers, the hotel offers fully equipped meeting rooms and a business centre, available during business hours.
  • On-site parking is available for guests at a rate of AUD $15 per day.

Novotel Ulaanbaatar Room Types

Discover a range of thoughtfully appointed accommodations designed for your comfort. The room types of Novotel Ulaanbaatar include options to suit every traveller.
  • Standard Room:

    Available with either a city view or park view. These rooms are strictly non-smoking and feature a comfortable queen-sized bed or twin beds. Bathtubs are available in select rooms.
  • Deluxe Room:

    Offering enhanced space and amenities, these rooms provide a choice of city or park views. All Deluxe rooms are non-smoking and include a bathtub.
  • Executive Suite:

    For those seeking extra luxury, the Executive Suite boasts separate living and sleeping areas, a city view, and a spacious bathroom with a bathtub. These suites are non-smoking.
  • Family Room:

    Designed with families in mind, these spacious rooms offer ample space for everyone and are equipped with either a queen bed and sofa bed or two double beds. All Family Rooms are non-smoking and include a bathtub.
Please note that Novotel Ulaanbaatar does not currently offer pet-friendly rooms.

Novotel Ulaanbaatar Dining & Restaurants

Savour a delightful culinary journey at Novotel Ulaanbaatar, where diverse dining options await.
  • The Terrace Restaurant:

    Experience a sophisticated dining atmosphere with a menu featuring international cuisine and local Mongolian specialties. Enjoy an artisanal breakfast buffet daily from 6:30 AM to 10:30 AM, with lunch served from 12:00 PM to 2:30 PM and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner is AUD $45.
  • The Lounge Bar:

    Unwind with a selection of fine wines, craft beers, and expertly mixed cocktails. The Lounge Bar is open daily from 11:00 AM to 11:00 PM, offering light snacks and a relaxed ambiance.

Novotel Ulaanbaatar Nearby Attractions and Activities

Immerse yourself in the rich culture and history of Ulaanbaatar with these nearby attractions:
  • Sükhbaatar Square:

    The central square of Ulaanbaatar, a hub of civic activity and home to important government buildings and monuments.
  • Gandan Monastery:

    One of Mongolia's most important Buddhist monasteries, offering a glimpse into spiritual life and impressive architecture.
  • National Museum of Mongolia:

    Explore the country's fascinating history, from ancient times to the present day, through extensive exhibits.
  • Zaisan Memorial:

    Climb to this hilltop monument for panoramic views of the city and the surrounding landscape.
  • Central Department Store:

    Experience local shopping and find unique souvenirs and traditional Mongolian goods.
If you are looking for other activities around Novotel Ulaanbaatar, check out the best deals on Traveloka: Recommended activities in Ulaanbaatar!

How to Get to Novotel Ulaanbaatar from the Airport

Navigating your journey to Novotel Ulaanbaatar is straightforward, with several convenient options available. The airport transfer service of Novotel Ulaanbaatar ensures a smooth arrival.
  • Airport Taxi:

    Metered taxis are readily available at Chinggis Khaan International Airport (UBN). The journey to the hotel typically takes around 30-45 minutes, with fares estimated between AUD $25 and AUD $35.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone for a convenient and often cost-effective transfer. Expect a similar travel time and cost to airport taxis.
  • Hotel Private Transfer:

    For a seamless and personalized experience, you can arrange a private airport transfer directly with Novotel Ulaanbaatar. Please contact the hotel in advance for pricing and booking details. This service offers direct transport to your accommodation.
  • Public Transport:

    While less direct, local bus services operate from the airport to various points in the city. From there, you would need to take a connecting taxi or ride-hailing service to reach the hotel. This option is the most budget-friendly but requires more time and navigation.
For more information on getting around, explore airport transfer services.

Summary of Why You Should Choose to Stay at Novotel Ulaanbaatar

Choosing Novotel Ulaanbaatar means opting for comfort, convenience, and exceptional service in the heart of Mongolia's capital.
  • Prime Location:

    Situated in the vibrant Sukhbaatar district, offering easy access to key attractions and business centres.
  • Modern Amenities:

    Enjoy a range of facilities including a swimming pool, fitness centre, and on-site dining options.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites cater to different needs, ensuring a restful stay.
  • Excellent Service:

    Friendly and professional staff are dedicated to making your stay enjoyable.
  • Value for Money:

    Competitive pricing and special offers, especially for new users on Traveloka.
Discover the best Room availability at Novotel Ulaanbaatar and start planning your trip. For seamless Booking Novotel Ulaanbaatar, visit Traveloka. Book budget hotels in Ulaanbaatar and Easily book domestic and international flights at low prices.

All facilities in Novotel Ulaanbaatar

Bar, Cafe and Lounge Novotel Ulaanbaatar
Bar, Cafe and Lounge
Swimming Pool Novotel Ulaanbaatar
Swimming Pool
Fitness Center Novotel Ulaanbaatar
Fitness Center
Functional Hall Novotel Ulaanbaatar
Functional Hall
Lobby Novotel Ulaanbaatar
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Things to Do

  • Indoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Banquet
  • Ballroom
  • Reception hall
  • Lockers

Transportation

  • Limited parking

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Conference center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Novotel Ulaanbaatar

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 11:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 11:30 - to 12:00
Available rooms at Novotel Ulaanbaatar
192
Another facilities in Novotel Ulaanbaatar
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked questions about Novotel Ulaanbaatar

What are available facilities at Novotel Ulaanbaatar?
There are top facilites at Novotel Ulaanbaatar such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Ulaanbaatar?
The standard check-in time at Novotel Ulaanbaatar is starting from 12:00 - 11:30 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Ulaanbaatar?
Novotel Ulaanbaatar has a 3.5-star rating.
How many rooms are available at Novotel Ulaanbaatar?
Novotel Ulaanbaatar has 192.
Does Novotel Ulaanbaatar have parking?
Yes, Novotel Ulaanbaatar does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Novotel Ulaanbaatar reviews and ratings

8.6
Very Good
From 141 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveller Reviews Novotel Ulaanbaatar

Number of reviews per page
20
40
Top reviews
Nancy
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.
Read More
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
Dulamjav
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Overall good.
Kanami
icon-Leisure
Leisure
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue! Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I plugged my phone In To charge to The lamp by the bed. It only charges when the lamp is on. Dangerous my phone died right after my alarm went off. If I’d got snooze I would have over slept cuz my phone wasn’t charging.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Eugene
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Easy walk from Sukhbaatar Square
josephine
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
josephine
icon-Leisure
Leisure
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
Read More
Joshua
icon-Business
Business
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Steven
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!
Joshua
icon-Business
Business
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
William
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

The staff was very responsive and patient as we struggled through language
Jeremy A
icon-Business
Business
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Albert
icon-Leisure
Leisure
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Steph
icon-Business
Business
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Read More
Tamás
icon-Business
Business
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
dina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Verified traveler
icon-
6.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

The sound of sewage is very loud. Day and night. Cleaning is also just so so
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Novotel Ulaanbaatar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 141 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Novotel Ulaanbaatar

Number of reviews per page
20
40
Top reviews
Nancy
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.
Read More
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
Dulamjav
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Overall good.
Kanami
icon-Leisure
Leisure
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue! Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…
Read More
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

I plugged my phone In To charge to The lamp by the bed. It only charges when the lamp is on. Dangerous my phone died right after my alarm went off. If I’d got snooze I would have over slept cuz my phone wasn’t charging.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Eugene
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Easy walk from Sukhbaatar Square
josephine
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
josephine
icon-Leisure
Leisure
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
Read More
Joshua
icon-Business
Business
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Steven
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!
Joshua
icon-Business
Business
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Laurie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
William
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

The staff was very responsive and patient as we struggled through language
Jeremy A
icon-Business
Business
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Albert
icon-Leisure
Leisure
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Steph
icon-Business
Business
6.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Read More
Tamás
icon-Business
Business
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
dina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Verified traveler
icon-
6.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

The sound of sewage is very loud. Day and night. Cleaning is also just so so
Number of reviews per page
20
40